I visited the store for the second time last weekend. I had the same amazing experience as the first visit. The quality of everything is amazing for the very reasonable prices you are paying. The assi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never again, I bought a gift card for my husband. I needed to enter his name and a personal comment, so I expected that I will receive a nice gift card in my mailbox what I can print out and give to h... See more
The prices are fine, the order went fine, and the products are fine ... but I ordered two pairs of pants that were too big and need to be returned. The automatic return generation page keeps giving an... See more
Company replied
They have a beautiful assortment of clothing, rest assured you will find something that captures your style with staff that tailor to your fit!! Thank you Mina @ Breda Branch
Company details
Written by the company
Wam Denim is in 2001 opgericht door drie broers en is sindsdien een familiebedrijf. In Nederland, België en Duitsland hebben wij meer dan 30 winkels, en vanuit onze webshop leveren wij onze producten aan klanten over de hele wereld. Wam Denim is actief op veel vlakken binnen de herenmode, van casual tot chique. Wij streven naar 100% klanttevredenheid en doen er alles aan om onze klanten zo goed mogelijk te woord te staan en te adviseren.
Contact info
Gooiland 1, 1948 RC, Beverwijk, Netherlands
- (+31)085-2387300
- klantenservice@wamdenim.com
- www.wamdenim.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Con artist with HIDDEN FEES
Con artist. Placed an order for a jacket and paid £151 for it. After few weeks without any follow up (other than the confirmation email after the order) I receive an email from UPS saying that they received the parcel from wamdenim and that there were shipping fees of £54 to be paid by myself, in order for them to deliver the item.
Absolutely shocking considering that any legit company that sells and ship all over their products, should cover any shipping fees and costs as part of the service, not to mention that on top of the £151 for the jacket i also paid deliveries costs.....so they clearly conning clients to pay "delivery costs" when purchasing items, and then CLEARLY not covering and paying any shipping/delivering costs and fees as proven by the fact that I was asked to pay these on top myself. Clown company, totally con artists and they reviews and Trustpilot score confirms they way they really operate. This misleading selling campaign is clearly a re-accuring thing for them as everyone that has had any doing with them , mentions the very same delivery scam they operate when selling items.....but they blame UK for charging these shipping fees like they had no idea they needed to be paid....
To recap, when buying from wamdenim you pay for the item you want (standard) and delivery costs (as you would with any other companies) but then wamdenim do NOT pay their shipping costs/fees and pretends the client has to pay those on top of what already paid....including the delivery costs they were charged by wamdenim in the first place!!! Totally thieves.
They sent a damaged product!
They sent a damaged product, to return asking for 7 euros + 2,99 insurance!
What a scam comany!
I paid and did not get anything
Never again, I bought a gift card for my husband. I needed to enter his name and a personal comment, so I expected that I will receive a nice gift card in my mailbox what I can print out and give to him. It never happend. After a few hours when I stil did not have anythig from them I mailed them that I need to get my gift card. They answered my mail and I got a code in a mail, what I should enter during checkout… so I gave my husband only a code written on a piece of paper… my husband wanted to place an order, however the code did not work. I mailed them, it took them 5 days until I got an answer that they forwarded it to IT department. Since than I have no response (it has been already 17 days). I will definitely get into touch with Test-Aankoop
Very unpleasant sale person
I bought for 300euros men clothes in Rotterdam shop, closed to beurs. The sales woman was stressed, pushy and not patient.
I was almost about to quit the shop without buying anything.
I had the feeling I was in a very bad neighborhood with someone looking for trouble.
It made the shop look like a low class market clothes.
I won't go anymore to this shop.
A very nice experience
The Wam Denim products are all truly beautiful, amazing and elegant. While the customer care staff at Wam Denim are the best people ever. They are really caring, helpful and kind people. I am forever grateful to them. Thank you so much! ❤️ -From Charmaine Tanti from Malta, Europe.
Hopeless delivery scheme..
On June 25th I bought 2 short sleeve men's shirts. Neither has arrived yet, 11 days later. (maybe summer will be over by the time they do manage to deliver. If ever). One shirt has been promised to arrive twice. I waited in. I didn't work. It didn't come. The second shirt has disappeared into the mist. I'll remember all this next time I'm tempted by WAM Denim. Avoid!!!!
WAM in Breda
WAM in Breda. We walked in with the hope of finding something smart and semi formal'ish, and walked out with 6 items. Great service!! Very reasonably priced...no stress. Well be back.
Something "smart" for everyone
They have a beautiful assortment of clothing, rest assured you will find something that captures your style with staff that tailor to your fit!!
Thank you Mina @ Breda Branch
Excellent would recommend
Excellent suits, friendly staff
Friendly staff and excellent suits! Thanks !
Great style & quality
Great style & quality, perfect service in a really good price.
Exceptional service at Grotestraat 32
I visited the Grotestraat 32, Maastricht WAN DENIM shop yesterday afternoon and bought a suit and a pair of shoes. Milad provided me excellent service. He is a top professional -keen to assist, fast and totally efficient. Bravo!
Service is beyond shit
I had placed an order, with a pair of jeans that needed to be returned because it did not fit. Received a return label to ship it back, I received confirmation that they received the returned jeans on 25th of march and after 2 weeks I still don't have my money back. I had to reach out to them 4 times in one week (4th having a threat for 1 star review) and suddenly I got a reply in 20 minutes that I'll have my money on Monday April 7th. Wednesday April 9th and I still don't have my money back. I even told them to reach out over the phone because I wanted to talk to someone. They dodged that request like it never happened, so they know what they're doing..
In good faith I placed a new order on Sunday. Received order confirmation for it and paid almost 300 euros, but today is Wednesday and it's not even shipped yet, while they claim they delivery in 1-2 business days. They don't even hand over the parcel to the shipping company in 2 business days. Getting in touch with them is nearly impossible so I'll just wave goodbye to 318 euros and move on with my life. The effort and time it cost me to get my money back is almost not worth the hassle with this joke of a company
Biggest fraud when it comes to…
Biggest fraud when it comes to returning money back, they didn’t delivered my product and now asking for money back no is even responding back to my email after taking back my account details. Its like i am never gonna see those 70 bugs.. just pathetic piece of shits…dont buy from them.
I visited the store for the second time…
I visited the store for the second time last weekend. I had the same amazing experience as the first visit. The quality of everything is amazing for the very reasonable prices you are paying. The assistant that looked after me was very helpful and honest with what he thought worked for my awkward dad bod. lol. I live in Ireland and would go specifically to the store knowing I could get fitted out for the season. Store was located in the main shopping district in Amsterdam.
Omg what happened to Wam Nijmegen??
Omg what happened to Wam Nijmegen??, They had an amazing team 5stars team ...I met this guy from Venezuela..He was an amazing salesman and also a French lady assistent manager...She was very good...I bought over 800eur on merchandise 2 month ago, because of these 2 professionals, they gave me over the top service and treat me like an king!! My girlfriend came last week to check for new clothes for me, and she told me that these 2 professionals are not longer in the company 😓you have to bring these 2 people back please!! I have 25 years working experience on retail, so I know what I am talking about!
Greeting Mohamed Habib from Germany.
Terrible service/Hele slechte service!
After receiving a size too small I exchanged it with a larger item. However in spite of their return policy stating that exchanging for a larger size is free, they charged me a shipping and handling fee. After requesting clarification they stated that it was seen as a new order instead and after that refused to help me. I haven't had service this bad in a very long time.
Jas besteld, helaas was die te klein. Ik heb toen via het omruil formulier een nieuwe gehaald. Op de site staat dat ruilen gratis is, echter is mij alsnog een fee in rekening gebracht. Bij navraag werd mij gezegd dat het een nieuwe order was, dus dat ik niet het hele bedrag terug zou krijgen. Dat noem ik bedrog. Echt belabberde service!
They lie about the payment options.
They lie about the payment options available. I saw that SOFORT Banking is listed as a payment option on there website, but when I was at the checkout, I had to provide my credit card number.

Reply from Wam Denim
You are not allowed to return things
I wanted to put rating -10 but unfortunately it is not possible. We bought 2 tshirts on sale. It is ended up they are small and we came to change it. For one we have found bigger size and for second no. So we decided just take one and for second - just take money back. And… girl said as “we dont give money back only voucher for this amount!”
Guys seriously? 1. Where is that said? Next to cash register it says i have 14 days to return or change!
2. What is this services in 21th that you cannot return!
And more important - lady was very rude! Like very!
Never go to this shop, NEVER
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







