My Walplus Cuckoo Clock developed a fault in that my Cuckoo no longer Cuckoo’d. I contacted Walplus and an advisor called Keon walked me through a diagnosis then sent me the needed parts and then help... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT BUY WALPLUS TILES FROM THE RANGE!!! After purchasing 30.5cm x 31.5cm self adhesive tiles and receiving 30.5cm x 14.5cm tiles, I emailed the range customer service. To be told on 3 sepa... See more
The very best in customer service 👍👍 Called with an enquiry , had mislaid one of the acorn weight trims for our 5 year old cuckoo clock 🙃, super helpful assistant on phone kindly sent replacemen... See more
Great service highly recommend, we had an issue where our items were damaged in the process, contacted walls through the what’s app and was handled and dealt with straight away with no fuss or issues.... See more
Company details
Information provided by various external sources
Walplus is a wall decoration specialist who provides you a new idea to decorate your wall as well as your home. We provide wide ranges of innovative stickers from children to adult room decoration accessories.
Contact info
Unit 82, London Industrial Park, Beckton, , E6 6LS, London, United Kingdom
- 02075114992
- sales@walplus.com
- www.walplus.com
3.8
Great
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Walplus are just awesome, trustsome and creativesome!
I had some glitches whilst ordering and rang Walplus. They sorted things out immediately. Really impressed with this company and their products. Thank you guys.
6 October 2015
Unprompted review
Reply from Walplus
Hello, Kim!
We truly appreciate your support and can’t wait for the opportunity to serve you again. Thank you!
Excellent Services
Top customer service and I am happy with my purchase
18 September 2015
Unprompted review
Reply from Walplus
Hello, Sha!
It is always a joy for us to be able to provide you with our best service. I hope we can keep meeting your expectations.
Bedroom Stickers
This is the 2nd time I've ordered recently and can't fault the product or the service. Would definitely recommend them and I will be using them again for any future requirements
31 August 2015
Unprompted review
Reply from Walplus
Hello, Shelly!
Thanks for your kind words. Your loyalty means everything to us. Thank you for being a customer!
Good Experience
I have placed several orders recently and received a good experience each time
24 August 2015
Unprompted review
Reply from Walplus
Hi, we apology for your experience. We have now fix our website and you can log in and check your purchase order. We will re-look at your order and make sure you receive your purchase within next 3 days.
Not very serviceminded
They dont send verification of dispatch and they don't answer e-mails when you contact them asking for trackingnumber etc.
17 August 2015
Unprompted review
Reply from Walplus
Hi, we apologies for your bad experience on our customer service, we will feedback to our customer service team in order to respond to all emails within 24hours. Thanks You.
Walplus provided excellent quality and service.
I ordered the wall decals for a photo border and I was pleased with both the quality of the item and speed of delivery. I will be ordering more.....
4 June 2015
Unprompted review
Reply from Walplus
Hello, dear customer! We're delighted to hear that you had such a great experience interacting with our products. Don't hesitate to reach out if you have any more questions, comments, or concerns.
Poppy Wall Stickers
Nice stickers but very difficult to sort out the stems as some are in two parts. Would benefit from being numbered with the illustration.
3 June 2015
Unprompted review
Reply from Walplus
Hello, David!
We’ve incorporated your suggestions and hope you’ll like our all-new wall stickers collection. Thanks again for your support.
We value you!
Great Products - Good Company
Products are great and well priced. Delivery could be a lot quicker.
3 June 2015
Unprompted review
Reply from Walplus
Hello, Cheyvonne!
We will be taking note of your feedback to ensure that this inconvenience never happens again. We appreciate you taking the time to send us this helpful response :)
Reply from Walplus
Thanks for your time, Pauline! We really appreciate your lovely feedback!
Reply from Walplus
Thanks for your time, Lisa! We really appreciate your lovely feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.