I had made an error on my Valentines card order- order 2 cards with ever so slight wording differences. Only realising I had done so after clicking confirm and pay- my goodness, always double check... See more
Company replied
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Purchased as a Valentines gift for my partner, extremely pleased with the purchase. Clearly made by someone who cares, with the attention to detail & quality of the product exceptionally high. My Mr... See more
Company replied
Definitely will be ordering more cards. My Wife loved her Mothers Day card 😊
Company replied
Ordered three items on 16th December, two arrived on time for Christmas (jewellery and gift wrap paper), well packaged and secure. The last (a notebook), which was expected to arrive on time, arrived... See more
Company replied
Company details
Written by the company
Online marketplace for Black-owned businesses in the UK
Contact info
United Kingdom
- hello@wakuda.co.uk
- www.wakuda.co.uk
4.7
Excellent
236 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Definitely will be ordering more cards
Definitely will be ordering more cards. My Wife loved her Mothers Day card 😊
10 March 2026
Reply from Wakuda
Hi Danny,
Glad your wife loved her card, you know where to send her for yours now! Thanks for taking the time to leave a review, we really appreciate it
Best,
Nathaniel
I had made an error on my Valentines…
I had made an error on my Valentines card order- order 2 cards with ever so slight wording differences. Only realising I had done so after clicking confirm and pay- my goodness, always double check lol. I had already rested on the idea that I’d have to give the same card to my partner on our next Valentine’s Day and have a new inside joke lol.
But the lovely and diligent team at Wakuda sent me a separate email to confirm if I did indeed intend to order these. Ahh sweet relief 😅. The order was rectified and a refund processed and sent for the error. I was impressed by this and the packaging it arrived very much in time. That trust will have me ordering again for my occasions. Thank you all!!
9 February 2026
Reply from Wakuda
Hi Zama,
Thank you so much for your kind review!
Glad we were able to catch that and help sort the order before it was sent 😊
And the good news is you won’t need to recycle the same Valentine’s card next year — you can start fresh!
We really appreciate your support and look forward to welcoming you back soon.
Best,
Nathaniel
Co-founder
Fantastic small business
Fantastic small business. Super helpful with enquiries and great customer service. 100% recommend.
9 February 2026
Reply from Wakuda
Hi,
Thanks for taking the time to leave us a review, look forward to welcoming you back soon!
Best,
Nathaniel
Co-founder
The empathy and attention to customer…
The empathy and attention to customer service and satisfaction , prompt communication and excellent relevant product in an undervalued and neglected market environment ie cultural value
11 February 2026
Reply from Wakuda
Hi Ryan,
Thanks for taking the time to leave such a thoughtful and insightful review. It's great to hear you had a good experience with us, look forward to welcoming you back soon
Best,
Nathaniel
Delivered on time and in good condition
18 December 2025
Reply from Wakuda
Hi Oge,
Thanks for taking the time to leave us a review it means a lot!
Best,
Nathaniel
Co-founder
Ordered three items on 16th December
Ordered three items on 16th December, two arrived on time for Christmas (jewellery and gift wrap paper), well packaged and secure. The last (a notebook), which was expected to arrive on time, arrived late, after Christmas.
24 December 2025
Reply from Wakuda
Hi Samuel,
Thank you for your feedback. We’re glad to hear the jewellery and gift wrap arrived on time and well packaged.
We’re sorry the personalised notebook arrived after Christmas. As it was made to order and dispatched directly from our printer, this caused a delay during the busy festive period.
We appreciate your understanding and thank you for your support.
Best,
Nathaniel
Co-founder
Reply from Wakuda
Hi Mrs Quadrucci, thanks for the review, great to hear you had a good experience. Look forward to welcoming you back soon!
Thanks,
Nathaniel
Co-founder
Christmas crackers.
I purchased crackers for Christmas dinner. Although they were a bit expensive, they were well worth the price.
25 December 2025
Reply from Wakuda
Hi there,
Thanks for taking the time to leave feedback. Great to hear the crackers went well and were a worth while purchase!
Best,
Nathaniel
Co-founder
This product was a hit with my family
This product was a hit with my family! Loved the gifts and the Guess Who game on the party hat. Will buy again this Christmas.
15 December 2025
Reply from Wakuda
Hi Veronica,
Great to hear it went down well. Thanks for taking the time to leave a review, it means a lot.
Look forward to you shopping with us again!
Best,
Nathaniel
Co-founder
Young, Gifted and Black
Really quick, friendly and professional service. Would recommend to any wanting to find authentic products.
17 November 2025
Reply from Wakuda
Hi Des,
Thanks for taking the time to leave a review, it's means a lot. Looking forward to welcoming you back soon!
Best,
Nathaniel
Love supporting black owned businesses
Love supporting black owned businesses. Great selection of products. The greeting cards i bought arrived quickly and were lovely. Fully recommend.
1 November 2025
Good interaction with both Wakuda and seller and beautful product.
I had a quick response to my query re order and the seller was incredibly helpful and resolved the issue to great satisfaction.
27 September 2025
Reply from Wakuda
Hi Line,
Thanks so much for taking the time to leave us a review. Glad you were left satisfied, look forward to welcoming you back again soon!
Nathaniel
Co-founder
The service was excellent
The service was excellent. Acknowledgement of order and prompt delivery, with the personal touch was great!
17 June 2025
Reply from Wakuda
Hi Anna,
Thanks for the feedback. Love that you had a great experience at your Wakuda and look forward to welcoming you back soon 🙂
Best,
Nathaniel
Co-founder
Absolutely stunning pair of earrings
Absolutely stunning pair of earrings. Got for my sister who loves them
30 May 2025
Reply from Wakuda
Hi Sheila,
Thanks for taking the time to leave a review, it's great to hear that the earrings were well received. Look forward to welcoming you back soon!
Nathaniel
Co-founder
Great experience
Great experience, the process was straight forward and very informative.
18 April 2025
Reply from Wakuda
Hey Natalie,
Thanks for taking the time to leave a review about your experience on Wakuda :-)
Nathaniel
Co-fouinder
Reply from Wakuda
Hey Victoria,
Great to hear you had a good experience and thanks for leaving us a review, it means a lot. Hope to see you back soon! 🙂
Nathaniel
Co-founder
They were excellent quality greeting…
They were excellent quality greeting cards. I was very happy with the products.
25 March 2025
Reply from Wakuda
Hi Sandra,
Thanks for taking the time to leave us a review. Look forward to hearing back from you soon!
Thanks,
Nathaniel
Co-founder
Amazing experience !
Amazing experience !
Ordered a fantastic product which was delivered earlier than expected.
1 April 2025
Unprompted review
Reply from Wakuda
Hey KM,
Thanks for taking the time to leave feedback. Great to hear we exceeded expectations on this occasion! Look forward to welcoming you back soon. 😁
Nathaniel
Co-founder
Ordered Card Early Tuesday for a Friday…
Ordered Card Early Tuesday for a Friday Delivery.
It didnt turn up for 11 days.
Far too late for the occasion I bought it for.
Not good enough for a greeting card company.
Wont being using this service again.
12 March 2025
Reply from Wakuda
Hi Bob,
I’m really sorry to hear about the delay with your card and completely understand how disappointing this would have been have been, especially given the importance of timing for the special occasion.
Unfortunately, the seller missed the original order notification, which led to the delay. Once they realised they sent it out as special delivery - which unfortunately still missed the mark. This is a very rare circumstance and not reflective of the service we aim to provide.
We’re reaching out to you via email to follow up directly and resolve this properly.
Again, sincere apologies for the inconvenience caused, and thank you for bringing it to our attention.
Nathaniel
Wakuda Co-founder
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