Do NOT shop from this company. The tracking do not work. Request for information do not work. I belive my money is gone. I will ask PayPal for money back, and ask them to diskontinue the cooperation w... See more
Company replied
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Do NOT shop from this company. The tracking do not work. Request for information do not work. I belive my money is gone. I will ask PayPal for money back, and ask them to diskontinue the cooperation w... See more
Company replied
Have been trying to download software since 3 days with no any single valid link. Sent dozens of support requests on their website, email, whatsapp, but no response
Company replied
Ordered laptop with full coverage with VCX, after I got it MERCEDES program was not working, send text to JANE, she was something , same day night, engineer came in my laptop by Teamview, he fixed... See more
I am a retired auto electrician. Purchased a nissan infiniti with electrical problems. Needed a consult iii to verify and rectify problems.Purchased a vcx se part number hksp503 .Not computer savvy bu... See more
We are authorized dealers of vxdiag brand products, offering obd2 j2534 diagnostic interface for different car brands, namely provide original Allscanner VXdiag diagnostic tool and VXdiag software drivers for vcx nano, vcx se, vcx doip and vcx plus multi tool.
Room 2702, Ganghang Building, No.29 Donggang North Road, Huli District, Xiamen, FUJIAN, 361000, Xiamen, China
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Best experience ever, perfect customer service, great product! I bought SE PRO , working amazing, Lexus dealership would like change me $460 + tax for new Fob , and after I get decided purchasing it, and viola new fob cost my less money + my scanner for everything
Very helpful company. Skilled engineers who can fix any issues you give them. Simplified all explanations for me to fix everything remotely. However 24 hour helpline would be useful but still 10/10 service overall.
I bought VCX SE device and its superb, functionality is great and I had very little issues (se last paragraph).
They are very helpful, customer oriented and responsive. Their support is great and you can chat with them in real time, i.e. over WhatsApp.
One should be careful with ambiguity in their descriptions as they seem to be translated and there is possibility for human error. Do take your time to ask their support to make sure your order and their product realizes your expectations.
Reason for not giving them full five stars is because I’m a customer based in Europe and would naturally expect companies doing business here follow EU customer protection regulations, unfortunately they don’t. Still my issue was resolved to my satisfaction considering, and I will continue a customer of theirs in the future.
very good fast and secure online attention
Excellent tool and very professional and immediate assistance service. I advise. Super!
Shipping on time
Device works fine
High quality you can feel it
very good product, the quality and above the price offer, Vxdiag and the best sales service, professional, fast, and precise, golden advice, as a professional I recommend it. thank you to the whole VXDIAG team
Very good with tech support. Help me with installing software and fix my problems. Good communication
Vxdiagshop is great,
Excellent service and support
Excellent customer service when there is a problem.
I received the necessary information and they were very helpful with whatever I needed!
Best regards
Overall excellent to deal with. I Purchased SDD with all software and scanner with multi license. I had issues with setup ( this more a result of no manual on how to install & setup) but they provided very fast and friendly help with any problem discovered. All working well now and well worth the money. Will definitely buy again in the future
I was answered by whatsapp, it didn't take long ... thank you very much
Only 4 Stars as I have not received the item yet, but excellent customer service, really helpful & quick to reply.
Great service and support via team viewer recommended.
Best diagnostics I have found and excellent customer service when a problem arises, very helpful and also remote assistance on team viewer.
These guys are great, they got me my system quickly and were really helpful with anything I needed!
Thank you!!
I am using VXDIAG AllScanner from 2017. It is super piece of hardware, working without any problems so far. After two years I have damage on USB cable from diag to PC. I contacted guys from VXDIAGSHOP and they promptly send me a new cable. This year they helped me with new software licences. Excellent support. Thank you very much.
I have been using their equipment for over 3 years. Everything works fine, no problem.
There were problems with the software, but the program ended up in my computer, technical support very quickly and efficiently helped to solve the problem.
Recommend!
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