VWV Reviews 29

VWV’s legal team provided a highly professional and responsive service in supporting our NHS GP practice through a complex supplier issue. Their advice was clear and pragmatic which they tailored to the realities of primary care, enabling us to navigate risk and reach a positive, timely resolution. Communication was excellent throughout from Georgia Campbell.

Jenny Payne was a great support for conveyancing the sale and purchase of properties for my elderly aunt (I had Power of Attorney, also arranged by VWV). It all came off smoothly in the end, despite a few wobbles on my part, but Jenny's expertise guided me through all of those. My aunt is now very happy in her new home. Thank you.

Chelsea Dayus dealt with our conveyancing in a very effective & professional manner. Whilst the time taken to conclude the transaction was longer than anticipated, she always kept us updated and informed. She is a real credit to your firm & we wish her only success in her future legal career.

Gentleman was very polite ,kind and understanding and helped me so very much , very patient and helpful with me

Very disappointing service from VWV.
I found them slow to respond, unanswered telephone calls that don’t go to voicemail, incorrect names used in official documents, and incorrect dates used in official documents, to name but a few.
My first communication was on 10th December following the death of my mother. Identification documents were requested and supplied immediately. I’m happy to make allowances for Christmas and the New Year, but the delays were more than could be counted for by the Bank Holidays.
My father’s death certificate was requested, as he died in 2019 and VWV held his will I don’t know how they hadn’t already copied and noted this back then. This was sent on 18th December.
My mother’s death certificate was sent on 3rd January.
After 2 separate requests these were finally returned on 19th January and 17th January.
On 21st January, further ID documents were requested and supplied. Could these not have been requested back in December?
My recommendation would be to get yourself a fireproof safe for your important documents and not use the services of VWV.

Very understanding, fast to answer any questions.
Overall are a fantastic service.

Very poor service. They seemed to wait for a problem to occur rather than pre-emptively anticipating it. This keep causing last minute chaos.
We also did not like that the business deal was handed over to three solicitors in turn rather than one solicitor taking ownership of the transaction. Access via telephone was very poor and email communication tardy. There were three solicitor firms involved in the deal and VWV were a disaster, the other two excellent.

Working with Sophie Hamilton was extremely rewarding. Communications were clear and timely. I learned from her knowledge and she was a delight to meet in person. I've been using this firm for almost 30 years. I highly recommend their services.

Mehraj and the team are great! Very professional and kept me informed. Very responsive to my calls and emails.

Such an efficient, friendly, understanding team, who go the extra mile to explain things clearly, to get things done as quickly as possible. In our purchase the seller had hired a bunch of absolute clowns (PCS Legal) who had no idea what they were doing. After 3 attempts getting completely irrelevant documents signed, VWV basically did their job for them, and drafted the document they needed to satisfy the restrictions on the title deed. We couldn't have asked for better service, looking back at it. However, they were extremely expensive relative to other conveyancers, so you get what you pay for I guess.

VWL have handled a number of property transactions for me over the years and are always efficient, knowledgeable and responsive. I recommend their property team highly.

Excellent communication and follow up this is the third house sale with VWV and Fiona Baker has been excellent each time

I have had an approximately 3 to 4 year relationship with VWV, in my case that involved Conveyancing and Litigation to arrive at a Lease then Sale of a building. The advice and support that I have received and am receiving throughout my business with VWV is second to none, very highly recommended; of particular mention are Ben Willis, Phil Sheppard, Natasha Skinner and Michelle Bendall and their support team. Thank you very much.

I found working with Evelyn Heng is top

VWV were excellent throughout the transaction.
Michaela and team went above & beyond to get the deal through to meet a deadline I had .

We worked with Oliveen Elliot recently and we can firmly conclude that Oliveen has been incredibly patient, resilient and extremely knowledgeable throughout the whole process. We wholeheartedly recommend Oliveen and want to thank her for all of her support. We are incredibly grateful to have had Oliveen oversee this transaction. Thank you Oliveen! From Petal and Andrew

I have absolute full confidence when dealing with Michaela Manning, she is efficient and communicative and kept me well informed throughout the whole process working efficiently and cost effectively

Michaela Manning is extremely knowledgeable and guides you through the whole legal process with confidence. I would highly recommend her.

Amazing service from Nicola Bickham and company. Went above and beyond with my situation and couldn't of asked for better, I would recommend to anyone.