The products are great. They do what they intend to do. The protein is not filled with unnecessary ingredients. The processing of orders is quick and delivery is usually the same and that is using Aus... See more
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Review summary
Created with AI, based on recent reviews
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I’ve had an awesome experience with this company over many years! The delivery is always super-fast, compared to other companies. Their whey protein is hands-down the best-tasting I’ve tried, smooth,... See more
Company replied
Shipping and delivery beat the stated target date which would have been great already! Your return policy for taste preferences could be eliminated if you had taster samples to order. I imagine that... See more
Have been loyal to another Aussie competitor in the market but felt it was time for a change. Purchased the WPI Sample pack which I love because I get to try all the different flavours with a view t... See more
Company details
Written by the company
VPA Australia is Australia's leading health and fitness brand. With over 20,000 reviews and 200,000 customers across Australia. We are 100% Australian owned and operated
Contact info
PO Box 7305, 4500, Brendale, Australia
- 1300 669 264
- sales@vpa.com.au
- www.vpa.com.au
4.2
Great
610 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Great service & quality products
Fast delivery, good quality products (ordered NAC, Taurine and Glycine). I would have preferred smaller tub sizes to make them easier to store and travel with. Currently the contents take up less than half of the tub volume.
23 February 2026
Reply from VPA Australia
Hi there,
Thank you for your feedback and for choosing VPA. We're glad to hear you were happy with the fast delivery and the quality of the products.
We also appreciate your suggestion regarding the tub sizes.
Feedback like this is very helpful, and we’ll be sure to pass it on to our team for consideration as we continue improving our packaging.
Thanks again for taking the time to share your experience.
- VPA Australia Customer Service
Site easy to navigate as was ordering…
Site easy to navigate as was ordering product.
Quick delivery and happy with product.
Thank you.
23 February 2026
Reply from VPA Australia
Hi Christopher,
Thank you for your kind feedback! We're glad to hear you found the site easy to navigate and that your order arrived quickly. Great to know you're happy with the product as well.
We appreciate you taking the time to share your experience with us.
- VPA Australia Customer Service
Good product. Good price
came on time. good packaging. haven't been through all flavours of the sample pack yet but so far so tasty.
23 February 2026
Reply from VPA Australia
Hi Denx,
Thanks so much for the great feedback! We're really glad to hear your order arrived on time and that you're enjoying the sample pack so far.
Hopefully the rest of the flavours are just as tasty, let us know which one ends up being your favourite!
Thanks again for giving VPA a go and for taking the time to leave a review.
- VPA Australia Customer Service
fast and smooth…
VPA always has fast and smooth transactions, makes getting your monthly protein so enjoyable, when you know it'll turn up on time and at a decent price
23 February 2026
Reply from VPA Australia
Hi Neill,
Thank you so much for taking the time to share this. We really appreciate your support and loyalty it means a lot that you choose to stick with us each month.
We work hard to keep our ordering process smooth, shipping fast, and pricing fair, so it’s great to hear that it’s making your monthly protein top-up easy and enjoyable. That’s exactly what we aim for.
Thanks again for being part of the VPA community.
-VPA Australia Customer Service
It has been a really good experience…
It has been a really good experience using VPA products.
23 February 2026
Reply from VPA Australia
Hi Carlos,
Thank you for sharing your experience with us, we’re so glad to hear it’s been a really good one.
We put a lot of care into our products and service, so feedback like this truly means a lot to our team. We appreciate you giving VPA a go and being part of the community.
Thanks again for your support.
-VPA Australia Customer Service
Customer service practically non existent
No customer service available for any level of customer purchase regardless small or large order
23 February 2026
Reply from VPA Australia
Hi Dan,
We’re really sorry to hear you feel this way, that’s not the experience we want for any customer.
I’ve checked our system and couldn’t find any previous contact from you, but I’ve now sent you an email directly so we can assist and understand what’s gone wrong. We genuinely want the opportunity to fix this for you.
For any future concerns, please email us at sales@vpa.com.au we actively monitor this inbox and respond to all enquiries in the order they’re received so we can assist as quickly and fairly as possible.
Please check your inbox (and junk folder just in case), and we’ll take it from there.
-VPA Australia Customer Service
VPA protein is consistently excellent
VPA protein is consistently excellent, I've been using it for years. I use their Bussin intra for my workouts which is very tasty and i wanted to try the ZMA recovery blend. This is the only VPA product i haven't liked, very very sweet, not for me I'm afraid.
13 February 2026
Unprompted review
Reply from VPA Australia
Hi Jamie,
Thank you for being with us for so many years, that kind of long-term support genuinely means a lot. We’re stoked to hear you’ve found our protein consistently excellent and that Bussin Intra has been a tasty go-to for your workouts. That’s exactly what we love to hear.
We really appreciate your honest feedback on the ZMA6 as well. We completely understand that taste is subjective, and it sounds like this one just wasn’t the right fit for you.
Just a reminder, we offer a 30-Day Flavour Guarantee. If the product is still at least 90% full, we can organise a replacement with another product or flavour that better suits your taste. Simply send us an email at sales@vpa.com.au and our team will sort it out for you.
Thanks again for your continued support and for taking the time to share your experience.
-VPA Australia Customer Service
Reply from VPA Australia
Hi Steve,
Unbeatable! We’ll happily take that!
Thank you for the amazing feedback. We work hard to keep our value, quality and service at a level our customers can rely on, so hearing this really means a lot to the team.
We appreciate your support and look forward to keeping that standard high for you.
-VPA Australia Customer Service
User experience on their website is simple and easy
Easy to buy on their portal and delivery is on time.
2 February 2026
Unprompted review
Reply from VPA Australia
Hi Gaurav,
Thank you for your feedback. We’re really pleased to hear that you found the website simple and easy to use and that your delivery arrived on time.
We put a lot of focus into making the buying process straightforward and reliable from checkout through to delivery, so it’s great to know that’s been your experience.
We appreciate your support and look forward to serving you again soon.
-VPA Australia Customer Service
Fast shipping
Fast shipping
Flavours not overly sweet
Easily mixes in shaker
Good value :)
29 January 2026
Unprompted review
Reply from VPA Australia
Hi David,
This is great to read thank you.
We’re glad you’re enjoying the flavour balance (not overly sweet is exactly what we aim for), the easy mixability, and of course the fast shipping and value. That full combo is what we work hard to deliver every time.
Really appreciate you taking the time to share your experience and for choosing VPA.
-VPA Australia Customer Service
Great product that tastes nice
Great product that tastes nice.
Delivery time was good.
Only criticism is that it would be nice if it was a bit cheaper in price.
Also, I was going to buy another VPA 500ml shaker, but they only had rugby branded ones and I don’t follow the teams represented.
27 January 2026
Reply from VPA Australia
Hi Dale,
Thanks for your honest feedback — we’re glad you’re enjoying the taste and that delivery was smooth.
Regarding pricing, due to significant increases in production costs, we’ve had to adjust our prices. You can read more about this here: https://www.vpa.com.au/pages/price-increase-2026
We’re still committed to offering strong value and high quality.
For shakers, we currently have 700ml white versions available, and new 500ml shakers are coming soon. We recommend signing up to our newsletter and following our socials for updates.
Appreciate your support.
-VPA Australia Customer Service
Shipping and delivery beat the stated…
Shipping and delivery beat the stated target date which would have been great already! Your return policy for taste preferences could be eliminated if you had taster samples to order. I imagine that you have already looked at this business case?
20 January 2026
Unprompted review
Reply from VPA Australia
Hi Simon,
Thanks so much for the review!
We’re really glad to hear your delivery was quick and that everything arrived exactly as ordered that’s what we love to hear. Appreciate you taking the time to share the feedback, it means a lot to our team 💚
– VPA Australia Customer Service
Tastes horrible
Quality might be good, but the peanut butter flavoured whey iso tastes so bad I just feel it is like torture drinking it.
8 January 2026
Unprompted review
Reply from VPA Australia
Hi Hasan,
Thanks for the feedback, we appreciate you giving it a go and sharing your experience.
While taste is subjective, we stand by our products and back them with our Flavour Guarantee. If the Peanut Butter Whey Isolate wasn’t for you, reach out to us at sales@vpa.com.au and we’ll sort a suitable resolution, such as a flavour swap.
Your input helps us refine our range, and we take it on board.
Kind regards,
VPA Australia Customer Service
Ordered 3x wpc sent me 2 wpi not sure…
Ordered 3x wpc sent me 2 wpi not sure why but am happy most likely didn’t have the in my Flavours or wanted to send them for free but am very happy about it
29 December 2025
Reply from VPA Australia
Hi Advit,
Thank you for your 5-star review we’re pleased to hear you’re happy with your order.
To ensure everything was packed correctly, we’d appreciate the opportunity to review what happened with the WPC and WPI items. Please feel free to contact us at sales@vpa.com.au
with your order details, and our team will be happy to look into this for you.
Thanks again for choosing VPA. We appreciate your support.
Kind regards,
VPA Australia Customer Service
Great product
I loved the product; however, the zip on the bag was not sealing properly.
29 December 2025
Reply from VPA Australia
Hi Simone,
Thanks so much for the great feedback we’re really glad to hear you loved the product.
We’re sorry to hear about the zip on the bag not sealing properly. That’s certainly not the experience we aim for. If you’d like us to look into this or assist with a replacement, please feel free to reach out to us at sales@vpa.com.au
and our team will be happy to help.
Thanks again for your support and for choosing VPA we truly appreciate it.
Kind regards,
VPA Australia Customer Service
Order got to me quicker than I thought…
Order got to me quicker than I thought with New Years Eve and day being in delivery.
29 December 2025
Reply from VPA Australia
Hi Idris, thanks so much for the great feedback! We’re glad your order arrived quicker than expected, even over the New Year period. Appreciate you choosing VPA 💪
— VPA Australia Customer Service
Reply from VPA Australia
Hi Vikas, thanks for taking the time to leave a review! We’re happy to hear you’re enjoying the products and finding good value so far 🙌
— VPA Australia Customer Service
Reply from VPA Australia
Hi Garry, thanks for your support! Great to hear the delivery, product quality, and pricing are hitting the mark for you 👍
— VPA Australia Customer Service
My go to for protein
My go to for protein. Love the caramel white choc
2 September 2025
Unprompted review
Reply from VPA Australia
Hi Nick, thanks for the love! The Caramel White Choc is definitely a fan favourite 😄 Appreciate you making VPA your go-to for protein.
— VPA Australia Customer Service
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