Voxactivewear Reviews 247

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

It was my first order from Vox Activewear and my high expectations have been completely met! I order two long leggings, a short one and a sports bra. The material is strong, supportive and it doesn’t... See more

Rated 5 out of 5 stars

If I’m honest, I’m not quite sure how I came across this brand but it must’ve been Instagram or someone wearing it at the gym that got my attention. It was love at first sight (especially the colors a... See more

Rated 1 out of 5 stars

Unfortunately, VOX Activewear has disappointed me. Their shades across items don't match, their size guide is in accurate, and their labels are sewn on really poorly. I wanted to return these items bu... See more

Company replied

Rated 5 out of 5 stars

I’ve bought probably more than 15 pieces and I just say that this is absolutely one of my favourite activewear brands. Super flattering and great quality. I’ve met Christina myself in the gym a couple... See more

Company details

  1. Activewear Store

Written by the company

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Contact info

4.3

Excellent

TrustScore 4.5 out of 5

247 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never received

Paid for something I have never received. Do not trust

21 January 2025
Unprompted review
Voxactivewear logo

Reply from Voxactivewear

Hi Stephanie,

From your comment I understand that you have never received your order that you paid for. Could you please provide me with your order number? If something went wrong with the shipment of your order we'll always make sure that you receive a new order or a refund.

I hope to hear from you soon😊

Kind regards,

Team VOX

Rated 1 out of 5 stars

Think again

Unfortunately, VOX Activewear has disappointed me. Their shades across items don't match, their size guide is in accurate, and their labels are sewn on really poorly. I wanted to return these items but was charged €18 for shipping - after just having paid shipping to receive them. I've contacted customer service twice and I am yet to receive a reply.

4 June 2024
Unprompted review
Voxactivewear logo

Reply from Voxactivewear

Hi Ashley,

First of all we are sorry to hear that you are disappointed with VOX. On June 6th we have received an e-mail from you and on June 11th you replied to this e-mail again. Because of this your e-mail was sent back to the bottom of our e-mail list, since we work from old to new. We have also stated this in our automatic reply e-mail to not answer your own e-mails because it can take longer before we see this.

It's indeed right that some colours won't match exactly. We have stated in all of our product descriptions that the colours could have a slight color difference. The current collection runs smaller than normal and we have also added to the product description to size up on these items.

On June 12 we have replied to your e-mail and asked for pictures of the bad stitching. It can happen sometimes that there is a fabric fault and if this is the case we will always send a new item.

We hope to see a reply soon!

Kind regards,

Team VOX

Rated 1 out of 5 stars

Disappointing

Firstly, I carefully consulted the sizing chart before making my selection, yet the sports bras I received are still too small, causing discomfort and inconvenience.

Secondly, upon closer inspection, I noticed that the stitching on the products appears to be of poor quality. It seems evident that the items were mass-produced, possibly from a supplier in China, with your branding added afterward. While I understand the nature of global sourcing, I expected a higher standard of craftsmanship.

Thirdly, I ordered a matching espresso sports bra and jacket with the intention of wearing them as a coordinated set. Unfortunately, the colors of the items do not match as expected, detracting from the overall aesthetic I had envisioned.

Fourthly, I was surprised to find that the jacket arrived without a tag attached, leading me to suspect that it may have been returned by a previous customer and then shipped to me. This lack of quality control is concerning and diminishes my confidence in the product's authenticity and condition.

Lastly, upon attempting to initiate a return due to these issues, I discovered that I would be required to cover the return shipping costs, amounting to an additional €18.

I have emailed customer service & I have not received a response.

5 June 2024
Unprompted review
Voxactivewear logo

Reply from Voxactivewear

Hi Ashley,

First of all we are sorry to hear that you are disappointed with VOX. On June 6th we have received an e-mail from you and on June 11th you replied to this e-mail again. Because of this your e-mail was sent back to the bottom of our e-mail list, since we work from old to new. We have also stated this in our automatic reply e-mail to not answer your own e-mails because it can take longer before we see this.

It's indeed right that some colours won't match exactly. We have stated in all of our product descriptions that the colours could have a slight color difference. The current collection runs smaller than normal and we have also added to the product description to size up on these items.

On June 12 we have replied to your e-mail and asked for pictures of the bad stitching. It can happen sometimes that there is a fabric fault and if this is the case we will always send a new item.

We hope to see a reply soon!

Kind regards,

Team VOX

Rated 1 out of 5 stars

The first and last time I ordered…

The first and last time I ordered anything from here. I ordered clothing for the first time (in multiple sizes), but unfortunately, everything is too small for me and not comfortable. Unfortunately, I am unable to get my money back and they only offer a voucher. Unfortunately, this voucher is of no use to me as all items are out of stock or not available in my size. I expected a better customer approach and a bit of understanding, but it seems like this is just an easy way for them to make money!

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Never ordering here again!

I placed an order with Vox Activewear that included a pair of leggings and a top, and as a bonus, I received an additional top for free. During the payment process, I noticed a policy stating "refund to the original payment method," which was not applicable to sale items. Since I paid the full price for my legging and top and received a free item, I did not consider my purchase (the legging and top) sale items. When my order arrived, I discovered that an incorrect item had been sent. The sizes were also very small so I decided to return everything so I could order the right sizes and exchange the wrong item for the right one.

I didnt receive any confirmation or communication from Vox, so I took the initiative to contact them. It was not until two weeks later that I was informed my return had been received, and I was asked whether I wanted a refund in the form of a gift card or an exchange for other items. I requested a refund, but after receiving no response, I sent another email followed by a message through Instagram DM when I still received no reply.

Finally, on April 3, I was told that I would not receive a cash refund as my purchase was considered a 'sale' item, and was asked if I would instead like a gift card. Although I found this strange, since I did pay full price for the two items, I agreed to the gift card but have since not received any response.

It's April 23 now and I still haven't received my giftcard or any response for that matter.

I'm extremely disappointed by this and I will never order here again!

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Best brand

Best brand! I really love Christina and her socials, vox gave me confidence I never felt in any other gym clothing brand. It is truly inspiring, I always recommend it to my friends! Alex is the best in customer service and I appreciate this brand more than I can express.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Love love love

Love love love

I’m so happy with my order, the leggings are top notch, they make your booty pop, I like the material and they’re super comfy

30 October 2023
Rated 5 out of 5 stars

This is your sign

Heb hier al enkele dingen besteld, ik hou ontzettend veel van deze brand! If you're thinking of buying something, this is your sign

5 June 2023
Unprompted review
Rated 5 out of 5 stars

It was my first order from Vox…

It was my first order from Vox Activewear and my high expectations have been completely met! I order two long leggings, a short one and a sports bra. The material is strong, supportive and it doesn’t loosen after washing. The support is amazing and the fit is extremely flattering. I’m replacing all my activewear with products from this brand, cause it makes me feel more confident at the gym and it does its job! I’ve even received a discount code with my first order, I 100% recommend Vox Activwear.

23 October 2023
Unprompted review

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