Vospers - Jeep Exeter Reviews 81

TrustScore 5 out of 5

4.9

Vospers Jeep, Matford Way, EX2 8FN Exeter, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a small issue with some parts I had ordered from Jeep Exeter ( although the issue was with Jeep in general not Vospers ) I was quickly contacted by Mike Abbotsbury from Vospers who agreed with... See more

Company replied

Rated 5 out of 5 stars

We were looking to buy a second hand Jeep and were given excellent assistance from Chris Hughes who helped us find exactly what we wanted. He gave us a good, honest opinion about our choices and has o... See more

Company replied

Rated 4 out of 5 stars

Excellent service, the only complaint I have was trying to find the garage due to postcode not being recognised and we were not told about it when we booked.

Company replied

Rated 5 out of 5 stars

Bought a jeep from salesman Chris - we initially put a holding deposit on the car, we live quite a way we would not be able to attend the garage for a few weeks later We did eventually buy the jeep... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Body Parts Supplier
  3. Auto Body Shop
  4. Car Accessories Store
  5. Car Equipment Accessories Store
  6. Used Car Dealer

About Vospers - Jeep Exeter

Written by the company

About Vospers
Vospers means motoring in the South West. Whether you're looking to buy a new or used car, van or pickup, lease a vehicle on the Motability Scheme, get your vehicle serviced or MOT'd, or purchase parts for a range of makes and models, Vospers is the place to go for Devon & Cornwall. With several franchise brands including Ford, Peugeot, Renault, Dacia, Nissan, Fiat, Mazda, SEAT, Jeep, Alfa Romeo and Abarth.

Contact info

  • Vospers Jeep, Matford Way, EX2 8FN, Exeter, Devon, United Kingdom

  • 01392 203825

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding !

I had a small issue with some parts I had ordered from Jeep Exeter ( although the issue was with Jeep in general not Vospers ) I was quickly contacted by Mike Abbotsbury from Vospers who agreed with my point of view . He went completely above and beyond what anyone could have expected . He contacted Jeeps directly to raise the issue who didn’t seem to concerned so he took it upon himself to resolve the issue himself .To be honest I am still surprised at the extent he went to to resolve it . He was in constant contact keeping me up to date on how things were going and seemed genuinely intent on making sure the issue was sorted a that I was 100% happy with the outcome . Hats off to you Mike you are a true asset to the company . Massive thanks for all you done .
Darren

22 April 2026
Unprompted review
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Reply from Vospers - Jeep Exeter

Good morning, Thank you for taking the time to leave a fantastic review. We are thrilled to hear that Mike Abbot Smith made your experience with Vospers a great one. We are pleased to hear that Mike went above and beyond to assist you. Best Wishes

Rated 5 out of 5 stars

Jenny was excellent and has gone above…

Jenny was excellent and has gone above and beyond to sort out the purchase of our Jeep Wrangler.
Very knowledgeable about the vehicles available and clearly passionate about cars.
Thank you for sorting everything.
Hopefully deal with Vospers again.
Regards
Chris

7 February 2026
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Chris, thank you for taking the time to let us know about your experience with Jenny. We're glad everything went well and hope you are enjoying the Jeep!

Rated 5 out of 5 stars

Isabelle provided welcoming

Isabelle provided welcoming , pleasant , friendly and efficient service, making my re-call visit a pleasure .

30 January 2026
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Rachael and Charles, thank you very much for taking the time to let us know about your recent visit, we're pleased to hear Isabell was able to make your experience a positive one.

Rated 5 out of 5 stars

Service beyond my wildest dreams

This is our 3rd Jeep from Vospers and this time they made my daughters birthday surprise so special. Both Jenny and Mark helped to make the surprise so special and went well beyond the call of duty. I could not have asked for more.

22 October 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Lynn, we're so pleased to hear that your daughter had such a special day! Thank you very much for taking the time to let us know about your experience with Jeep and Jenny and Mark.

Rated 5 out of 5 stars

Zoe could not have been more attentive…

Zoe could not have been more attentive or helpful.
Even though we had some logistics to overcome, Zoe made everything run smoothly. Buying my Jeep was made very simple by Zoe at Vopsers.

18 August 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Dick, it's great to hear everything went smoothly and we're pleased Zoe was able to make your Jeep purchase a positive one. Thank you for taking the time to let us know about your experience.

Rated 5 out of 5 stars

Jeep Avenger BEV purchase from Chris Hughes - Vospers Exeter

Chris Hughes was the salesperson we dealt with buying our Jeep Avenger BEV. I can highly recommend Chris, he is a polite, knowledgeable and accommodating person that is happy to go that extra mile for his customer. Thanks again Chris.

25 July 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Roy, thank you for taking the time to leave a review. We're really pleased to hear Chris went the extra mile and was able to assist you. We look forward to your next visit!

Rated 5 out of 5 stars

Chris Hughes went out of his way to be…

Chris Hughes went out of his way to be helpful and gave me a very fair price for my trade-in. Highly recommend this business.

27 June 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Thank you very much for the 5* review and comments about Chris, we're pleased to hear everything went well!

Rated 5 out of 5 stars

Right from the moment I stepped in the…

Right from the moment I stepped in the showroom I felt a warm welcome from Chris Hughes he was really nice and friendly he explained everything in detail and kept me updated on the progress of my new car 🚗 😀 On collection he explained in detail all the things I needed to know about how the car works. I am so happy with my car and so happy with the service I received.

27 June 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Cheryl, thank you for letting us know that you were happy with the service you received from Chris. We really appreciate you taking the time to leave a review and glad to hear everything went well!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review Chris Hughes Vospers

⭐️⭐️⭐️⭐️⭐️ 5-Star Review – Audi A3 2021 (Purchased June 2025)

I recently purchased a used 2021 Audi A3 S Line (petrol) from Vospers Exeter, and while the process had a few bumps along the way, I’m now very happy with the car and the outcome.

Big thanks to Chris Hughes in Sales, who was professional, helpful, and responsive throughout. He made sure that any concerns I had were addressed, and he deserves credit for sorting things out when issues arose.

That said, I was initially disappointed with the overall experience from Vospers as a dealership. The car had not been properly checked over before delivery, which led to it being returned for necessary work shortly after purchase. This shouldn’t have happened, and it definitely impacted my first impression.

However, once the car was returned and the required work was completed, I’ve been very pleased with the vehicle. The Audi A3 drives beautifully, has the premium S Line features I was looking for, and now runs exactly as it should.

In summary:

Sales service (Chris Hughes): ⭐⭐⭐⭐⭐
Vehicle quality after post-sale fixes: ⭐⭐⭐⭐⭐
Initial dealership prep/delivery: ⭐⭐☆☆☆
I’m satisfied with the car and appreciate the efforts to make things right. Would recommend – just make sure everything is checked thoroughly before driving off the forecourt.

25 June 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Good morning, and thank you very much for you review. We really appreciate that you took the time to tell us about your experience and sorry that we let you down initially. We're pleased to hear this has now been resolved with Chris's help and that you are enjoying the Audi!

Rated 5 out of 5 stars

First class service

Recently bought a jeep GC Summit Reserve from Chris Hughes. My second vehicle from Chris. What a pleasure. Cracking guy, good knowledge & understands the cars, the sales process & client service. Guess when clients are spending fair money, dealing with the likes of Chris is exactly what’s needed. All the best

5 June 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Thank you for letting us know what a good experience you had! We really appreciate your kind words and glad to hear Chris looked after you so well and we hope you're enjoying the new Jeep!

Rated 5 out of 5 stars

A smooth handover

Collected my new Motability car from Chris Hughes today.He was very thorough and explained all the functions to me so that I could have confidence to understand and use them all.Made it easy and quick to handover my old car and drive the new one having got the paperwork out of the way efficiently.Throughout the experience Chris has been pleasant,explaining everything well without being patronising.Thank you Chris.

2 June 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Thank you very much for your review Ms Simms, we really appreciate you taking the time to let us know how your visit went and we're pleased to hear that Chris helped make your experience such a positive one.

Rated 5 out of 5 stars

Gold Stars for Outstanding Service and Professionalism

I have purchased 4 vehicles from Vospers over the past few years as I feel I'm in safe hands and that the vehicles purchased are of a high standard and very competitively priced. The Vospers Team always provide outstanding customer service and go the extra mile to give the best customer experience. A great big THANK YOU goes to Chris Hughes, Vospers Exeter for handling my enquiries efficiently and arranging the smooth sale of my new Abarth. Great work Team Vospers

28 May 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Jo, we are so pleased to hear that you received such fantastic customer service from Chris and really appreciate you taking the time to leave a review, thank you again for being a loyal customer and we look forward to your next visit!

Rated 5 out of 5 stars

Vospers Jeep Good Experience


Have had previously poor experiences with some Jeep dealers. However Vospers have been a delight to deal with, phone calls always returned, questions answered and concerns addressed. Zoe, Chris and Jenny are extremely helpful and it was a pleasure to have purchased our new vehicle from them. All in all one of the nicest dealer groups we have dealt with. We are very happy with our experience with Vospers and would not hesitate to go back to them in the future

23 April 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Susan, we sincerely apologise for not responding sooner due to a technical issue and wanted to thank you for taking the time to leave a review. We're so pleased everything went well and hope you are still enjoying the Jeep!

Rated 5 out of 5 stars

Chris Hughes made ordering my first car simple!

I ordered my first motability car with Chris who was fabulous. He made the whole process simple and understandable, and talked me through everything when I collected the car today.

4 April 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Hi Kim, we sincerely apologise for not responding sooner due to a technical issue and wanted to thank you for taking the time to leave a review. We're so pleased everything went well and hope you are still enjoying the car!

Rated 5 out of 5 stars

Amazing customer service from Zoe at…

Amazing customer service from Zoe at Vospers in Exeter. Regular communication and prompt to respond to any enquiry making the whole process extremely easy and efficient. Always friendly and with a smile on her face! Thank you so much! 😊

31 March 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

We really appreciate your feedback! We will be sure to pass your positive comments to the team. Thank you for choosing Vospers. We look forward to your next visit.

Rated 5 out of 5 stars

Chris Hughes is the best!

Chris Hughes is the best!

I was incredibly stressed & anxious, having just had our family vehicle stolen and on endless calls with police, insurers, etc.

Having rung several (10+!) dealerships to find a replacement vehicle asap, Chris was by far the most patient, helpful, knowledgeable and proactive person I dealt with.

He went above and beyond to find me the right car within a tight timeframe.

And he's a really nice person on top of everything.

The world could do with more people like Chris. :)

19 March 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Thank you for your positive comments! We will be sure to pass your positive comments to Chris and the team. Thank you for choosing Vospers.

Rated 5 out of 5 stars

Very relaxed experience with Chris…

Very relaxed experience with Chris Hughes, seamless and informative.... Thank you! Looking forward to becoming a true Jeeper 🤗

13 March 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Thank you for your positive comments! We will be sure to pass your positive comments to Chris and the team. Thank you for choosing Vospers.

Rated 5 out of 5 stars

Chris Hughes

Chris Hughes. First of all I would like to say Chris is a great guy, I had an appointment with him to view a jeep Avenger he showed and told me everything about the jeep that I needed to know, I was very happy with my appointment with Chris and now I have a great jeep thank you Chris.

5 March 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We will be sure to pass your positive comments to the team. Thank you for choosing Vospers.

Rated 5 out of 5 stars

We were looking to buy a second hand…

We were looking to buy a second hand Jeep and were given excellent assistance from Chris Hughes who helped us find exactly what we wanted. He gave us a good, honest opinion about our choices and has organised everything very well. A seamless experience, really pleased.

1 March 2025
Unprompted review
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Reply from Vospers - Jeep Exeter

We really appreciate your feedback! We look forward to your next visit. Thank you for choosing Vospers!

Rated 5 out of 5 stars

Amazing customer service

Chris Hughes was incredibly helpful, knowledgeable and nothing was too much trouble. Can't thank him enough for putting us at ease from the get go. He organised for us to go out for a test drive straight away and made the whole process so quick and simple and explained everything as he went.

27 February 2025
Unprompted review
Vospers - Jeep Exeter logo

Reply from Vospers - Jeep Exeter

We really appreciate your feedback! Thank you for choosing Vospers!

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