Vortex Refrigeration Reviews 

We have been very pleased with our units.

great machine and good comunications

It's not a very high-quality freezer. I have other units that I paid much more for in the past and I've never had a problem with I have to manual defrost and unplug this one every 2 weeks. There's also a leak in the gasket around the windows that we had to have replaced within 2 months of buying the freezer. We definitely have to watch out and make sure that are products don't suffer with the temperature fluctuations that it has between it's defrost cycle. Sometimes it can fluctuate between -7 and 37 degrees within an hour without being opened. This unit is not made to be open and closed repeatedly in a retail setting. It takes forever to cool back down. I can't wait till I save some more money and buy a better one

We ordered three sandwich prep tables and received everything in perfect condition. The delivery time was so quick from the day we placed out order. I would definitely order from Vortex Refrigeration again and let my friends know about Vortex as well.
Thanks Vortex Refrigeration for smooth transaction and great customer service. He made it very easy to place this order.

Great Products

To be sincere, I feel I should not encounter any brake down since it a brand new equipment, but I am impressed that immediate attention was given and the problem was corrected, I now know to turn the breaker of and the front switch when the temperature start going down.

Good sales staff, delivered on time, I would recommend this company

I bought 3 of 2-door freezers in September, 2017. 2 of them are working good, but 1 has never been good. The temperature has been over 10F, no matter how I tried to make adjustments. I had my own technician to call the company trying to get hold of their service department several times, but never get any answer. The service of this company are bad.

Very satisfied with delivery, product and overall experience!

My freezer was quickly needed in a store that was new and 3 months behind. Mike took the situation under his command and made it happen. And l had my freezer in 3 days. Blew my mind.
Mark

It only been a half a year but love it. Clean look and very durable / we’ll put together.

Easy online ordering, good, quality product. Very satisfied

I called regarding an issue and it was handled promptly, courtesy, and called the next day to confirm everything was running ok.

It works! Unfortunately can’t say that about every unit we have tried. Great value.

We needed new equiptment after a fire in a restaurant next to us destroyed our bakery. So pleased with the coolers we purchased. GREAT value and quality.

Purchased 2 freezers and 1 refegirator. From righ when we received them we have had nothing but problems with all 3 units. Freezers were not calibrated from factory correctly and keep freezing up. Additionally, the refrigerator has been having an issue cooling down now and we cannot get anybody from Vortex to support us in getting a service company out. Vortex is not helping with getting us one. Their support is not good and they do not follow up with you. These units have been under warranty for a year and I am afraid of what will happen out of warranty.

There are a lot of other products to check out and I would stay away from this company in the future.

Everything was great. Refrigerator was a real
Asset to our store.