VoroMotors Reviews 

Ronnel was very helpful and always handles any problems quickly and professionally. Thank you

The border/shipping hasn't been very kind when receiving parts from Voro. Beyond Voro's control, honestly. I ordered a part and noticed it wasn't being shipped. Regardless, Ronnell helped me online, and he's always reliable. Quick answer, received a refund right away. It's too bad Voro closed its inventory shop in Vancouver.

All the help you need Mike Angelo is the best thanks Mike

Ordered a scooter that got lost with ups, but after reaching out to voro, Ronnel quickly resolved ed the issue with a new order....awesome service there👍👍

Ronnel , was super helpful took care of my problem super fast. A+ service . Thanks Ronnel

Excellent customer service was very fast very informative and love my new scooter

The agent (Vel) was knowledgeable and understood my request and made it happen. Very satisfied with this interaction.

I have owned my Voro E-Cruiser for 18 months. In that time, it has required three separate repairs. The current issue: the battery compartment is smoking. That is not a minor malfunction — that is a safety hazard.
Before I even rode the scooter, Voro attempted to send me an older model than the one I purchased. I caught it. Most customers would not.
When I contacted customer service, a rep named Ronnel accused me of riding the scooter too hard. I am 60 years old. The technician who has repaired this scooter multiple times told me the E-Cruiser has a defective controller. Ronnel's response was to play the victim rather than address a battery that is literally smoking.
Three repairs. A bait-and-switch on delivery. A burning battery. An aggressive rep who blamed the customer.
Do not buy from Voro Motors.

Great customer suppor. Vel answered my questions and updated me on my order. Im looking forward for my new scooter from voro motors.

Want to give a big thanks to Ronnel D. For helping walk me thru this issues i was having reflashing my hooga daytona. Didnt have the right laptop or computer the 1st couple attempts. But this time I had all I needed but missed 1 step and Ronnel was able to catch what I missed and got my daytona reflash. Now time to ride out and see how if I maintain that juice when battery level drops.. thanks again Ronnel D.

Ronnel D. in customer service is the man over there at Voro Motors, I was completely frustrated with my installation of the AWD Conversion Kit for my Emove V2 scooter. After messaging him and sending a couple of pictures of my mess, he quickly saw the problem and told me what to do. Thanks! Ronnel D.

Very quick and helpful with the information I needed.

Joey helped me decide which bike and convinced me to buy the aptum bike, he has been very helpful and my experience was very pleasant.

had a great experience with the customer service at VoroMotors. I had reached out via their chat and Joey took thee call. I started as a simple question about a reflash kit, but it turned into a bigger conversation about an order I had just placed.

I had already paid for shipping multiple times on different items, so when I saw a $35 shipping charge for a cable, I had to question it. Joey jumped in right away, stayed cool, and actually took the time to look into it instead of giving a generic response.

He ended up getting the shipping cost down to $8 and even applied a discount on the kit. That’s the kind of customer service you don’t see much anymore—someone who actually works with you instead of just quoting policy.

Beyond that, he was easy to talk to, knowledgeable, and didn’t rush the conversation even though it sounded like they were busy. Helped answer some setup questions and gave honest advice instead of just trying to sell more parts.

Overall, solid experience. Good communication, fair resolution, and they made it right. Definitely appreciate the help.
a moment ago, seen

Honestly I was a bit apprehensive in the beginning but vel came through and helped me a lot with the problem I had.

Mike Angelo was great with all of my questions he helped me find a bike for me and my little brother and help me with all the facts of the bikes I was asking about

Mike if you see this thank you for you're awesome help you need a promotion

best e dirt bike website

MCR

I’ve placed several orders now! Great and reliable products. The scooters are really well made and the battery life is good. Customer service is amazing. Quick and easy to talk to a representative. Spoke to Vel who got my pre-order in SUPER quick. Excellent service and products!

Vel, was amazing. I wanted to chat about a scooter I was interested in. He hoped in the chat and answered all my questions fast. And for the one he didn't have an answer to he called me personally once he got it. That means alot to me. With that kind of personal care in this day where everything is email or chat with AI it really makes me feel comfortable with voro and keeps me coming back to them.

Vel was awesome, they helped me solve my issues quickly and hassle free