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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were unhappy with their experience overall. Many customers frequently complained about aggressive behavior from staff members during opening hours. Local people described extremely unprofessional behavior from employees, leaving visitors concerned about the overall store management. Some reviewers were happy with the business, praising the exceptionally kind and helpful staff members who actively support the local alternative community. Consumers also highlighted the wonderful choice of alternative clothing and accessories available, describing the store as a welcoming and inclusive space.

What people talk about most

Staff

People report negative experiences with staff, highlighting difficult interactions outside the shop.... See more

Product

Consumers find product experiences to be divided. Many people praise the amazing store for providing a great... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The bumblebee x Freddy Krueger sweater wearing muppet defended someone for assaulting someone else. All because his (Steve’s/Edge Of The Matrix on Youtube) opinion didn’t align with both of theirs.... See more

Rated 1 out of 5 stars

You can't throw beans on people you don't agree with and you don't get violent and involved in altercations while on work hours, I hope you'll learn to not attack people when they do not have the same... See more

Rated 1 out of 5 stars

Shocking behaviour from a member of staff, acting in a threatening and abusive manner towards a victim of assault, whilst siding with the perpetrator. Not agreeing with a person's lawful free speech i... See more

Rated 1 out of 5 stars

Bumble bee staff has made the biggest mistake of his life. Attacking a member of the public and verbally abusing him is not acceptable. Sack him immediately.


2.2

Poor

TrustScore 2 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.2

All reviews

(44)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Male Staff member attacked a member of public

I witnessed a male staff member from Void aggressively run out of shop to attack a member of the public who was the victim of an assault by one of the LGBT mob. This male staff member then walked away swearing, sticking his middle finger up at this gentleman who was still recovering from the assault. I am deeply disturbed by this and would warn anyone against this shop until they remove him immediately, as it is of grave danger to anyone entering.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Staff are extremely kind and helpful

Staff are extremely kind and helpful, and this is a wonderful, accepting space for people of any gender, identity, whatever you are (....unless what you are is a transphobic protester who attacks a child then tries to ruin the shop's reputation when a member of staff tries to protect said child).
Three generations of my family have bought from this shop, all receiving excellent service, and I'm sure that this tradition will continue when I eventually have my own children.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Violent staff

A gentleman was assaulted outside this shop and one of the employees ran outside to attack the victim. Disgraceful.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible abusive Staff Member ting…

Terrible abusive Staff Member assisting a person whom attacked a gentleman outside of the Void Shop when it was no business of his/hers. Should be fired! Is this within their company ethos? And how they want their staff members to act? Will never shop there.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Aggressive shop

When a member of staff at this shop runs into the street outside to assault a member of the public it makes you wonder whether going into the shop is safe at all. Disgusting behaviour from an aggressive male member of staff. They say no advertising is bad advertising! We will see.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Aggressive staff

Bumble bee staff has made the biggest mistake of his life. Attacking a member of the public and verbally abusing him is not acceptable. Sack him immediately.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Violent nasty employee.

Violent nasty employee.. gives a very bad name to the LBGTQ 🏳️‍🌈 community with he's emotional behaviour. Assaulting elderly in high street .. youtube star it is now

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Threatening and abusive staff member

Shocking behaviour from a member of staff, acting in a threatening and abusive manner towards a victim of assault, whilst siding with the perpetrator. Not agreeing with a person's lawful free speech in public is never justification for a physical assault or to defend that assault. In doing so you reveal yourself as the very person you accuse them of being. Watch the video on YouTube @edge of the matrix.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Violent staff in Nottingham

Staff at your Nottingham branch are extremely violent towards members of the public. An incident occured recently where two people were having a conversation in the street, and a young woman did not agree with what they were saying, so threw food at them. When protecting themselves from the unprovoked attack, a worker came running out of Void Clothing and started to physically and verbally abused the people that had already been attacked by the young woman.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Very nice company

Very nice company. Often find myself just going for a browse and end up buying lots.one of the best quirky alt shops in the UK.

2 January 2026
Unprompted review

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