Amazing service and help and advice all of it fantastic service and honestly cannot thank Charlie enough. Went above and beyond for us. Thankyou so much x
Location
Switch locationUnit 23 , Yate Shopping Centre, BS37 4AS Yate, GB
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See what reviewers are saying
I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more
Company replied
Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
So happy with the service, had time to help you find a mobile phone.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Yate
Written by the company
Contact info
Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom
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Great customer service from Tom
Great customer service from Tom! Very knowledgeable, friendly, and quick.

Reply from Vodafone UK - Yate
Happy and satisfied without thé…
Happy and satisfied with thé customer service. Nisha and Alex were very amazing, they helped me to set up a new deal with Vodafone. They made the entire process easier and effortless. Nisha explained every details patiently and were able to answer all my queries with a smile. Would recommend Vodafone to my friends and family.

Reply from Vodafone UK - Yate
Nisha was brilliant and very helpful
Nisha was brilliant and very helpful. She sorted out my query nicely. It was an amazing experience.

Reply from Vodafone UK - Yate
Great service from Aayushi
Great service from Aayushi, sorted 2 of my upgrades, very efficient and friendly, definetly recommend to visit Yate store.

Reply from Vodafone UK - Yate
I was helped well and all my queries…
I was helped well and all my queries sorted

Reply from Vodafone UK - Yate

Reply from Vodafone UK - Yate
Good and nice
Me and my sister were served by Aayushi, she was very friendly and helpful.

Reply from Vodafone UK - Yate

Reply from Vodafone UK - Yate
Super Professional Consultancy
Surabhi - Probably the best and most competent, yet friendly service from Vodafone in 30 years. Well done.

Reply from Vodafone UK - Yate
Rado in the Yate branch was so helpful…
Rado in the Yate branch was so helpful helping me sort out a second line on my contract for my daughter

Reply from Vodafone UK - Yate
Ease of information and knowledge of…
Ease of information and knowledge of staff

Reply from Vodafone UK - Yate
Brilliant experience
Brilliant experience, amazing staffs. I want to thank Surabhi and Nisha for their wonderful customer service. Both of them were very kind, generous and knowledgeable. They took me through every single plan, understood my needs and suggested the best plans as per my needs. This is the best store in town. Thank you for the support.

Reply from Vodafone UK - Yate
Nisha was very helpful she put things…
Nisha was very helpful she put things into plain english so older people understood the technology

Reply from Vodafone UK - Yate
Really helpful explaining all the best…
Really helpful explaining all the best deals for me and trying to save me money where ever I can, really friendly and informative, and nice and clear breakdowns for what I’m getting

Reply from Vodafone UK - Yate

Reply from Vodafone UK - Yate
Gret experience and even better…
Gret experience and even better team.very knowlagable and helpful. Thank you all especially Joel

Reply from Vodafone UK - Yate
Great experiance
Great experiance , definitely recommend,best team in area

Reply from Vodafone UK - Yate
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