I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... See more
Company replied
Location
Switch location48 Hope Street, LL11 1BB Wrexham, GB
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Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... See more
Company replied
Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... See more
Company replied
Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wrexham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
48 Hope Street, LL11 1BB, Wrexham, United Kingdom
4.9
Excellent
228 reviews
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I was helped in Wrexham store by Jodi…
I was helped in Wrexham store by Jodi earlier this week.
Jodie gave me excellent service .
I have been helped by her previously and
her great customer service is what retains me as a loyal Vodafone customer.
I am grateful for her service.
18 August 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Bev,
Thanks for the lovely review and fantastic support for Jodie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All Sorted Very Quickly
Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
13 August 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hi Max, thank you so much for your wonderful review and the amazing support you’ve shown for Shauna, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - Wrexham
Hey Mario,
Thanks for the lovely review and fantastic support for Jodi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great help from Evan in Wrexham
6 August 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Gwynfor,
Thanks for the lovely review and fantastic support for Evan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jodi was great
Jodi was great. Patient. Understood my issue. Challenged the system appropriately and summarised everything before i left. Brilliant customer service
16 July 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The sales man
4 August 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wrexham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful lovely people 😊 ☺️ thanks
4 August 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service and staff
1 August 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional service from Jack at…
Very professional service from Jack at Wrexham branch
29 July 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data transfer completed by jack was…
Data transfer completed by jack was great
20 July 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Emyr,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Well done
Chris was very patient we me looked for the best option thank you so much
16 July 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff in Vodafone 3 Wrexham
Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick and painless.
9 July 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Stephen,
Thanks for the lovely review and fantastic support for Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Instore vs cold call
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another reason I prefer going in store. Over the phone you miss half of what is said because they just speak too fast.
4 July 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Chris was very helpful and gave good…
Chris was very helpful and gave good advice regarding a new phone and other services that Vodafone offer
27 June 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful staff in the shop
Helpful staff in the shop. Seemed knowledgeable.
27 June 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Wine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christopher in your wrexham store was…
Christopher in your wrexham store was amazing
I cannot thank him enough
Explained everything I detail and was really helpful
26 June 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey Anna ,
Thanks for the lovely review and fantastic support for Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service and advise
19 June 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey there,
,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wrexham
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jodi was super helpful
Jodi was super helpful, dealt with all issues we brought to her and got us sorted quickly!
14 June 2026
Unprompted review
Reply from Vodafone UK - Wrexham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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