I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
49 Dudley Street, WV1 3ER Wolverhampton, GB
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I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u... See more
Company replied
Spoke with Jack who was excellent. Jack has the perfect personality for customer facing transactions. All quick and easy for purchase of new phone & watch. Thank you
Company replied
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49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
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I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x increase in his wage. Wonderful work 👏🏾👏🏾

Reply from Vodafone UK - Wolverhampton
Excellent service with jack would highly recommend

Reply from Vodafone UK - Wolverhampton
Spoke with Jack who was excellent. Jack has the perfect personality for customer facing transactions. All quick and easy for purchase of new phone & watch. Thank you

Reply from Vodafone UK - Wolverhampton
Grest experince at threr vodafone . Shabs attended to us and gave us annamazing deal thankyou

Reply from Vodafone UK - Wolverhampton
Came into store, my phone was hacked witn viruses, was expecting the worse however Leah,just sorted it,so happy everything was done smoothly with smiles, and a few helpful tips.. Thanks a lot Leah,u save the day.👍🏾

Reply from Vodafone UK - Wolverhampton
I had a great experience at the Vodafone store in Wolverhampton, thanks to Jack. He was incredibly patient, friendly, and knowledgeable throughout the whole process. He took the time to explain all the broadband options clearly, answered every question I had, and made sure I understood everything before making a decision. I never felt rushed or pressured, and his excellent customer service made the experience stress-free. Thank you, Jack, for your professionalism and for going above and beyond to help.

Reply from Vodafone UK - Wolverhampton
Good customer service. Katie is such a lovely lady, ever smiling and very good in explaining.
She actually made us, got more stuffs from Vodafone, she is so pleasant to deal with. For her, i will refer my friends and family

Reply from Vodafone UK - Wolverhampton
Good customer service from Leah, Katie & Christina. Helpful with my order.

Reply from Vodafone UK - Wolverhampton
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process.
We were advised that it would be better value to upgrade to a newer phone and that was the truth.
Leah was super friendly and funny and informative.
Would definitely recommend popping into the branch and speaking to Leah.

Reply from Vodafone UK - Wolverhampton
An employee called shabs help me get my SIM card,he was really nice

Reply from Vodafone UK - Wolverhampton
Shabs provided amazing customer service. Thanks to him we can enjoy our holiday with unlimited data.

Reply from Vodafone UK - Wolverhampton
My wife and I went in to trade an old iPhone for a new one. We were served by Christina N. The service from her was exemplary; extremely helpful knowledgeable and friendly she really is a credit to the organisation. Cannot praise her highly enough it was a delight to be served by her well done!! Nigel & Cheryl.

Reply from Vodafone UK - Wolverhampton
Excellent experience from start to finish. The store is modern, well presented, welcoming and conveniently located. Everything is well organised, making the whole visit smooth and stress-free.
A special thank you to Cristina Dinca, who provided outstanding customer service. She was attentive, knowledgeable and genuinely interested in finding the best solution for my needs. She explained everything clearly, answered all of my questions with patience, and made me feel valued as a customer.
It’s rare to receive such professional and friendly service. I highly recommend this Vodafone store, and if you’re visiting, don’t hesitate to ask for Cristina Dinca. She is a real credit to the team.

Reply from Vodafone UK - Wolverhampton
Jack has been fantastic helping me with getting a new phone really helpful and smiley . Jas welcomed me into the store . Really good service well happy.

Reply from Vodafone UK - Wolverhampton
Thank you Cristina Dincă for Your help today

Reply from Vodafone UK - Wolverhampton
Jas is a great guy very clear and competent give him a raise he deserves it

Reply from Vodafone UK - Wolverhampton

Reply from Vodafone UK - Wolverhampton
Jack Was good and clearly explained and all help to bring down the final price was given no hessitation

Reply from Vodafone UK - Wolverhampton
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