We met Matthew at the Vodafone shop in the galleries Washington today. I had ordered a new iPhone for my son over the phone and went in to collect it this morning but everything about the order was wr... See more
Company replied
Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
Company replied
Thanks Natasha, you were super helpful and I really appreciate your time. I’ll definitely be coming back.
Company replied
Matt was very helpful and friendly. He gave good advice for what was best for us.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Washington Galleries
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The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
406 reviews
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We met Matthew at the Vodafone shop in…
We met Matthew at the Vodafone shop in the galleries Washington today. I had ordered a new iPhone for my son over the phone and went in to collect it this morning but everything about the order was wrong and Matthew was able to fix everything I only wish we had gone into the shop and got him to do the ordering. It was so lovely to have someone who knew exactly what he was doing I can't thank him enough.
27 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Linda,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Natasha
Thanks Natasha, you were super helpful and I really appreciate your time.
I’ll definitely be coming back.
23 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paula was superb in getting my sim…
Paula was superb in getting my sim sorted. Saved me £25 a month!!!
Highly recommend coming to Vodafone Washington!!
22 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Jenson,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Big Thanks to Lee for helping me get my…
Big Thanks to Lee for helping me get my phone set up and at a cracking price.
25 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
"Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
amazing services in store
21 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problems with Phone
Jack was Really Professional and showed me what i had done wrong...Sorted thr Problem out with my phone...Happy now, Thanks the Service was Fantastic...
12 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Chris,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service in store today the…
Fantastic service in store today the best store I have visited in such a long time Lee has amazing
12 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Enid,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The sales lady was very knowledgeable…
The sales lady was very knowledgeable and made me feel at home, she guided me through the process. First class.
8 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
HI Jeff! This is fantastic to hear! We really appreciate the feedback and are delighted that you had such a positive experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Vodafone Galleries is the best!
Lee was very helpful and patient with us, he was knowledgeable and sorted out our changeover to a new phone with ease, thank you x
4 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey M Tetlow,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, good clear advice… very patient and helpful I’m very satisfied
7 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
This is fantastic to hear! We really appreciate you sharing your positive experience with us. We're so glad you're satisfied with the service and advice you received.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Perfect service from Matthew to sort my…
Perfect service from Matthew to sort my transfer
1 September 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Heather,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service was amazing from lee
Service was amazing from lee, store was busy had to wait 30 minutes to be served but was worth the wait
26 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service by Lee
Lee was extremely helpful and explained everything very clearly and the deal was very reasonably priced.
26 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi Peter, thank you so much for your wonderful review and the amazing support you’ve shown for Lee, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Matthew sorted my phone and was an…
Matthew sorted my phone and was an excellent staff member. Made everything very quick and easy
25 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Jane,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service from the bold man i…
Fabulous service from the bold man i have forgotten his name but he helped me rectify a problem that has been going on for some time Thank you so much
25 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Once again visited the Washington…
Once again visited the Washington branch, so - so helpful. Simon absoule star. All satisfactory no concerns
22 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Harry,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Service from start to finish, excellent. New SIM contact sorted in minutes . Thank you.
13 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Alan,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, upgraded SIM without any issues. Very professional, friendly and easy to talk to. Thank you .
13 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Janice,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super service in store byblee and jack
12 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Mustafa,
Thanks for the lovely review and fantastic support for Blee and Jack
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helped fix my phone for me in store
Helped fix my phone for me in store. Very kind and helpful staff
12 August 2026
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi Diane, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
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