Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived qu... See more
Company replied
102 The Mall, The Golden Square Centre, WA1 1QE Warrington, GB
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Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived qu... See more
Company replied
Tom was very helpful indeed in helping me to upgrade my phone. He explained everything to a high standard. He then went on to check my internet charges and managed to bring my costs down!!! Thank you... See more
Company replied
Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you... See more
Company replied
We went into the store and greeted by Jake. My mum had the same phone contact for years unknowingly this was done by a a 3rd party and not through Vodafone themselves. Jake was very good explained w... See more
Company replied
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102 The Mall, The Golden Square Centre, WA1 1QE, Warrington, United Kingdom
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Fantastic help today upgrading my phone. Proper chuffed

Reply from Vodafone UK - Warrington
Staff were excellent, very efficient and I have walked away a happy customer

Reply from Vodafone UK - Warrington
Tom was very helpful indeed in helping me to upgrade my phone. He explained everything to a high standard. He then went on to check my internet charges and managed to bring my costs down!!! Thank you Tom.

Reply from Vodafone UK - Warrington
Friendly staff
Very efficient and helpful
Would definitely recommend :)

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Staff were extremely helpful with setting up my new phone.

Reply from Vodafone UK - Warrington
The staff are Vodafone Warrington are great the reason we stay with Vodafone thank you to them all

Reply from Vodafone UK - Warrington
Needed a long overdue upgrade on phone si decided on a change to Vodaphone. Spoke to Tom who explained everything so well. I also transferred my broadband over at the same time. Equipment arrived quickly as promised. I called in to collect the phone and they organised to transfer everything over for me while I did some shopping.Fabulous service. Would definately recommend.

Reply from Vodafone UK - Warrington
Carl was brilliant an very helpful in the Warrington store

Reply from Vodafone UK - Warrington
Service exeptional from Karl,very helpfull

Reply from Vodafone UK - Warrington
Tom is very professional and help staff in Warrington Vodafone store!!!!

Reply from Vodafone UK - Warrington

Reply from Vodafone UK - Warrington
Walked in and not long after, got seen to. Staff were very friendly and gave useful information about the phones and what i needed. Very helpful

Reply from Vodafone UK - Warrington
Amazing customer service from Joe, Karl, Jake in the Warrington Store! Life savers with a real joint effort on transfering data and helping with the impossible task of no screen use! Cannot thank you all enough!

Reply from Vodafone UK - Warrington
Service excellant staff very freindly and helpfull

Reply from Vodafone UK - Warrington
Had a really great experience here today! Karl was so helpful in helping me choose the best phone/plan for me. He went above and beyond when trading in my phone - even putting my screen protector and case on for me! Thanks for such great personal service.

Reply from Vodafone UK - Warrington
Excellent service, Karl explained everything perfectly and answered all questions. Lovely young man

Reply from Vodafone UK - Warrington
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