Vodafone UK - Truro Reviews 

372
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TrustScore 5 out of 5

4.9

8 King Street, TR1 2RA Truro, GB

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Rated 5 out of 5 stars

Friendly, competent and very patient. In particular Megan was unflappable. If I needed to come back for help or advice I would in a heartbeat.

Company replied

Rated 4 out of 5 stars

Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more

Company replied

Rated 5 out of 5 stars

I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more

Company replied

Rated 5 out of 5 stars

Exceptional service who helped sort out a difficult problem Very patient & a nice person to be assisted by I would recommend Truro store & Aaron the manager

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Truro

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8 King Street, TR1 2RA, Truro, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

372 reviews

5-star
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1-star

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4.9

All reviews

(372)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Megan was very helpful and patient with…

Megan was very helpful and patient with us…

27 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

"Hey Ros,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Friendly

Friendly, competent and very patient. In particular Megan was unflappable. If I needed to come back for help or advice I would in a heartbeat.

25 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Alan,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron resolved my issue

Aaron resolved my issue. great service

25 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joey in Truro

Joey in Truro, has been amazing today, popped in on the cusp and she took the time to listen to me and found the perfect package with full up grade options. Can't thank her enough, great service

20 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Nev,

Thanks for the lovely review and fantastic support for Joey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It’s really nice

It’s really nice, thank you so much.

20 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was great

Andrew was great! I would never have managed all that online and it’s much nicer to do it in person

19 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Katie,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service who helped sort out…

Exceptional service who helped sort out a difficult problem
Very patient & a nice person to be assisted by
I would recommend Truro store & Aaron the manager

18 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Sally,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joey was super helpful in reducing our…

Joey was super helpful in reducing our monthly outgoings

18 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Jane,

Thanks for the lovely review and fantastic support for Joey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew and Aaron were a great help

17 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Carol,

Thanks for the lovely review and fantastic support for Andrew and Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the truro store today and…

Went into the truro store today and seen sam n. Very informative and service was straight forward and saved some money "BONUS"

17 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

"Hey Sinea,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Meg was brilliant and very helpful…

Meg was brilliant and very helpful definitely recommend her and will be back for more deals

16 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Justin,
Thanks for the lovely review and fantastic support for Meg.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ANDREW served me with all his heart and…

ANDREW served me with all his heart and patience. He is an asset to vodafone

15 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Betty,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron from Truro branch was amazing

Aaron from Truro branch was amazing
He was very helpful and a pleasure to talk too

14 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey D,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very thorough

Very thorough, excellent detail and help
With staff member Andrew ,Truro uk

14 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Mgs,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam N amazing customer support

Sam N made my experience easy and quick. Very professional, easy to understand and friendly as ever. I would definitely advise customers to talk with Sam. Many thanks!

8 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Archie,

Thanks for the lovely review and fantastic support for Sam N.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by the lovely Meg

Served by the lovely Meg.
She certainly had her work cut out with us two!
Mum, 80, complete technophobe.
Me, ADHD, no patience whatsoever.
Meg was chilled and informative. She gave us everything we needed in a calm and professional manner.
We came to renew mums broadband, and left with a new iPad with a sim. Please note Meg did not push this on us. Infact it was my decision. Meg helped us set up and transfer all files across from the old device, to the new.
We were really impressed with her knowledge and most of all, her patience and her humour!
We plan to come back to see Meg in December, for further shenanigans 🤪

7 September 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

This is fantastic to hear! We really appreciate you sharing your positive experience with us. It sounds like Meg did an excellent job.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Joey was extremely helpful and…

Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better than using the internet.

25 August 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Bob,

Thanks for the lovely review and fantastic support for Joey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Except support from Joanne at Truro…

Excellent support from Joanne at Truro today- very friendly and helpful and got us the outcome we hoped for

23 August 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was really helpful with a couple…

Jack was really helpful with a couple of upgrades would highly recomend

21 August 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Robert,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was amazing

Jack was amazing, very helpful and informative throughout the process of my new phone

21 August 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Clea,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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