Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
Location
Switch location22 Union Street, TQ2 5PW Torquay, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
CLIVE at the Torquay store was exceptional. Incredible customer service in supporting my 18 year old son to take out his own first contract. What an asset to your team, we hope to see Clive again when... See more
Company replied
Always come to the Torquay store as I always like to speak to Adam who is very helpful and deals with my autistic issues without any judgement. Always shows me a variety of deals and makes sure I'm ha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Torquay
Written by the company
Contact info
22 Union Street, TQ2 5PW, Torquay, United Kingdom
4.9
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly local service
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I also liked her little quips she made whilst we were waiting on the computer which I thought were quite funny. I'd recommend this store for the staff inside with a very friendly smile!
29 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Lewis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
FAB SERVICE
Adam was my service representative. Rapid, efficient, polite and effective service. What more could you ask for! Thanks Adam/Vodaphone!
28 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Judy,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great man good dealing with lewes
25 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Service from Bethany was superb above…
Service from Bethany was superb above and beyond.so friendly and professional she was a pleasure to deal with.12 out of 10.
7 July 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Che was very funny and polite
Che was very funny and polite. Had great costumer service and was very helpful for my blind mum.
27 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Che.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, great offer given , very knowledgeable about all products. Very welcoming
13 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Shaun,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Torquay today for some advice…
Visited Torquay today for some advice and as usual Adam sorted us out superbly, explaining everything to me, with various different options in easy to understand language. Thank you Adam
4 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Adam at Torquay
Always come to the Torquay store as I always like to speak to Adam who is very helpful and deals with my autistic issues without any judgement. Always shows me a variety of deals and makes sure I'm happy with what I've chosen.
4 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Feedback
Bethany was very friendly, informative and helpful, she made our options clear and supported our understanding of the process. A very positive experience.
1 June 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Excellent, helped me with what I needed. Plus brining my monthly bill down due to broadband.
29 May 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Sophie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Adam who saved me…
Excellent service by Adam who saved me some money and got me exactly what I needed, first class
29 May 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer
Fantastic customer service especially from Bethany! Really happy with my new phone and contract!
27 May 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth was very helpful in every way
18 May 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Torquay
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lewis was very helpful
Lewis was very helpful, and was able to save me money on my phone bill.
10 April 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks to Lewis for his help today
Thanks to Lewis for his help today. Sorted out a month of hassle from an on line order in less than 15 mins.
3 April 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Almitra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service.
23 March 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Che was a very helpful and…
Che was a very helpful and accommodating, Che was happy and funny made my experience easier also had a nice conversation
22 March 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We were served by Adam and he was very…
We were served by Adam and he was very friendly and helpful gave us all the information we needed he was very knowledgeable about which phone would be best and got us great deals
14 March 2026
Unprompted review
Reply from Vodafone UK - Torquay
Hey Dawn,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.