Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... See more
Location
Switch location56 High Street, GL5 1AS Stroud, GB
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See what reviewers are saying
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... See more
Company replied
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... See more
Company replied
Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stroud
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56 High Street, GL5 1AS, Stroud, United Kingdom
4.9
Excellent
213 reviews
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Dan was very friendly and helpful when…
Dan was very friendly and helpful when we upgraded my husband's phone
22 March 2024
Unprompted review
Reply from Vodafone UK - Stroud
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
I didn't really know what phone package I was looking for, but Dan was brilliant in explaining everything & finding the right phone for me. He was very helpful & knowledgeable.
7 March 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Nicola,
Thank you for your review and great feedback for Dan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I purchased my phone with Charlie in…
I purchased my phone with Charlie in the Stroud branch. Charlie dealt with my query really well and gave me all of the information that I needed. Thank you Charlie
4 March 2024
Unprompted review
Reply from Vodafone UK - Stroud
Thanks for your awesome feedback for Charlie. It's great to see they made upgrading such a pleasure.
Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Dan was So helpful in Stroud thank you
Dan was So helpful in Stroud thank you
4 March 2024
Unprompted review
Reply from Vodafone UK - Stroud
Thanks for your awesome feedback for Dan.
All the best, The Vodafone Social Media Team
Excellent service and advice from Dan
23 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I popped in to the stroud store today…
I popped in to the stroud store today as I was having storage issues with my phone. Connor the sales assistant was very patient and helpful with my issue and helped me get WhatsApp back on my phone. Thank you
20 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
It's really great to see Connor was able to get your issue with WhatsApp and storage sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team
Dan Charlie Connor
Dan, Charlie & Connor in the Stroud branch were really patient, kind and helpful to me whilst I was trying to choose a new phone and phone plan.
I must have spent 3 hours in total over three visits with them separately and as the whole process slightly addled my brain and I asked lots of questions they were incredibly patient
They all knew their stuff really well.
13 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Lorraine,
It's great to hear about your recent experience. Thank you for reviewing and sharing your feedback for Dan, Charlie and Connor.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Charlie was amazing in sorting out our…
Charlie was amazing in sorting out our upgrades. He gave us a really good deal and we’re so grateful
12 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Gill,
Thank you for your review. It’s great to hear of your positive experience with Charlie. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan went above and beyond to help me
Dan went above and beyond to help me.
He was as friendly and very informative.
Highly recommended.
10 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Melanie,
Your feedback is so important to us, so thanks for taking the time to share this great review about Dan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful Dan
9 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
Thanks for your awesome feedback for Dan, The Vodafone Social Media Team
The best
Charlie was supremely patient and helpful replacing our lost phone and setting up the new one. The whole experience was easy and reassuring. Sincere thanks 😊
9 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
H Rob,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan always helps me with my queries…
Dan always helps me with my queries very quickly and easily
9 February 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Paul,
It's great to hear that Dan is always there to help you. If you ever need anything feel free to also reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we are always ready to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Stroud
Hi Lauren. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dale just could not do enough to help…
Dale just could not do enough to help me make some savings on my business account. Very knowledgeable and professional. Make a very refreshing change to deal with an employee who clearly enjoys his job. Thankyou
15 January 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Wayne,
This is a great review for Dale. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan at Stroud
I upgraded my phone with Dan who helped me decide with ease and moved all my things over making sure I didn’t lose anything
2 January 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Mark,
Thanks for your review, and feedback for Dan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan helped me move from pay as you go…
Dan helped me move from pay as you go to contract. Very quick and easy
2 January 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hey Trevor,
It's great to hear your feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan in Stroud
I upgraded my phone with Dan on Thursday and I’ve never had such an easy and stress free experience in a phone shop. He kept the conversation going and made it very clear and easy even though phone contracts can be quite confusing in past experiences. Massive thank you to Dan!
28 December 2023
Unprompted review
Reply from Vodafone UK - Stroud
Hey Rhys,
Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
After a stressful unhelpful time…
After a stressful unhelpful time dealing with 02 customer service, I went into my local branch where I was helped by a young guy called Charlie, he completely understood my issue and soon sorted it, I have now moved over to Vodafone as there so helpful
22 December 2023
Unprompted review
Reply from Vodafone UK - Stroud
Hi Helen. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The colleagues were incredibly helpful
Dan was incredibly helpful, informative and gave good advice.
20 December 2023
Unprompted review
Reply from Vodafone UK - Stroud
Hi Janet. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Dan was incredibly friendly, knowledgeable and helpful.
He listened to what we were looking for, answered all our questions clearly and offered great suggestions.
Professional and personable he provided excellent customer service and he was a great ambassador for the company.
9 December 2023
Unprompted review
Reply from Vodafone UK - Stroud
Hey Katherine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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