Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
Company replied
Location
Switch location42 Queensway, SG1 1EE Stevenage, GB
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I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
Company replied
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stevenage
Written by the company
Contact info
42 Queensway, SG1 1EE, Stevenage, United Kingdom
4.9
Excellent
296 reviews
Asks customers to review
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Great service
Bruno gave loads of help and set up our new account with no problems. Great service and friendly too
19 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Heather,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Simplified and exclusive experience…
Simplified and exclusive experience from Bruno
19 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Mariam,
We appreciate your feedback and kind words about Bruno. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer support
Bruno who served me was super helpful and straightforward
19 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Cameron,
What super feedback for Bruno! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
The worst level of service experienced since the dinosaurs era
The level of service was just so terrible, walked into the store and no sense of acknowledgment of my presence for over fifteen minutes, I know they can claim they where busy but common sense dictates you acknowledge and say you would be right by to attend once you are through. Very very poor service, made me regretted walking in or even been a customer of such establishment.
16 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Mr adewale,
It's disappointing to hear what's happened when you've visited the store. It's not the service we expect for our customers. I hope we can turn this around one day for you in the future.
We're here to help if you ever need any help. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gertrude offered amazing service and…
Gertrude offered amazing service and was extremely helpful. She explained everything to me and I was so glad I could arrange my new phone face to face and stay with Vodafone.
13 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gertrude was very knowledgable and very…
Gertrude was very knowledgable and very helpful. Excellent service
13 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Pam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good service
Gertrude was very helpful, took the time to explain the different options and wasn't pushy to get the sale.
13 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Nicola,
Thanks for your feedback regarding Gertrude, we really appreciate you taking the time to leave us a review and are glad you had a good experience.
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jordan very helpful
Jordan very helpful, explaining new phone. Happy with information given, bought new phone, thank you.
12 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Gloria,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good sense of humour lovely lady…
Good sense of humour lovely lady Gertrude help me so much explained all my options
11 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Daniel,
Thanks for letting us know what an amazing job Gertrude did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan has been Fantastic seem less up…
Jordan has been Fantastic seem less up grade world informed . I left it 3 years as afraid to go and do anything .i really do not know why having I haven’t visited sooner.
4 January 2024
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Caroline,
It's lovely to hear Jordan and our colleagues in store have helped with your upgrade.
If you ever need any help, please message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Stevenage
Hey Clair,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Glenn is the best
Glenn was verry helpfull, i had no clue about my contract and how it works.
Glenn explained it all to me and i managed to get a new phone, he set it up for me and transferred all my info across.
30 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Janya,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Joao
Great service from Joao, I had lots of questions and he was very helpful and informative!
30 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Kassandria,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan was a very helpful polite man
Jordan was a very helpful polite man, very patient and very knowledgeble.
28 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Nicola,
Thanks for reviewing and sharing this great feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was Very helpful sorted…
Jordan was Very helpful sorted everything out for me.
28 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Mark,
Thanks for reviewing, and sharing your feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had so much trouble with my phone.not…
Had so much trouble with my phone.not very technical,Glenn was brilliant and knew exactly what l needed,had a 2nd visit and sorted it out completely, amazing got stay in stevenage for my phone needs .
28 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Jenny,
Thank you for taking the time to review, and share this feedback for Glenn.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly service from Gertrude
15 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Jacky,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Went to the Vodafone shop and saw Joao…
Went to the Vodafone shop and saw Joao very kind and explained everything in detail. Happy with the service
11 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Laila,
Thanks for sharing your kind words and feedback for Joao.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful
Helpful, friendly knowledgeable agent - only took an hour to get a new phone
11 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hi Adrian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil was very helpful
Anil was very helpful. Arranged a fantastic deal which I was very pleased with.
8 December 2023
Unprompted review
Reply from Vodafone UK - Stevenage
Hey Bethan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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