Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
Company replied
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
Company replied
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25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
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Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.

Reply from Vodafone UK - Solihull Crescent Arcade
Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was a great help with sorting us out with a new data plan! He was very friendly and supportive. Would highly recommend Vodafone as a provider.

Reply from Vodafone UK - Solihull Crescent Arcade
Excellent duty of care to me as the customer

Reply from Vodafone UK - Solihull Crescent Arcade
Jay was amazing helping us to upgrade all our vodafone service. He's very knowledgeable about all the devices and airtime plans we could get from vodafone. Very polite and professional throughout. Overall excellent service and we will definitely return.

Reply from Vodafone UK - Solihull Crescent Arcade
Zee provided me with the best service ever, helped with all the enquiries I had and overall the experience was fast and really good and they were really polite and friendly. 5/5

Reply from Vodafone UK - Solihull Crescent Arcade
Great experience at Vodafone thanks to Zee! She was really helpful, patient, and sorted my issue quickly. Made everything super easy — really appreciate the great service 😊

Reply from Vodafone UK - Solihull Crescent Arcade
Really happy with service, Zee helped me with exactly what I needed!

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi made our visit impeccable! Best service I’ve ever had

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade
Raihan is amazing!! Helped me sort out all of my phones and spoke about upgrades etc!! Dreamy process thank you

Reply from Vodafone UK - Solihull Crescent Arcade
Raihan was very helpful. Listened to me and had plenty patience excellent service. .

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was very helpful and polite.
Excellent service provided.

Reply from Vodafone UK - Solihull Crescent Arcade
Amazing experience. Helped by Wassi he was very friendly and made sure I got a good deal

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade
William help served me wirh an uogeade, additional sim and home broadband too, at an affordable price.

Reply from Vodafone UK - Solihull Crescent Arcade
Had a great in person experience with Mo and the Vodafone team! Helped me find a better tariff deal and the transition was smooth & simple! Thank you everyone for such a pleasent experience - in the current climate of sales & Customer service its glad to know that great staff still exist 😀

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade
Great service by William help setup my new tablet and found me a better deal on my SIm card

Reply from Vodafone UK - Solihull Crescent Arcade
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