Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more
Company replied
Location
Switch location59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB
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See what reviewers are saying
Ifzaan has been tremendous and helped me upgrade my sim only plan to a better deal for a lower cost then my previous deal. Thankyou for you help 5* service.
Company replied
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
Company replied
Couldn’t fault the customer Service from Ayub. I upgraded my airtime plan when I was out of contract for 2 years and never realised, I signed a new contract on more data and European roaming saving £1... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rochdale The Exchange
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom
5.0
Excellent
261 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Mohammed served me and it was an…
Mohammed served me and it was an excellent service.
3 September 2026
Unprompted review
I had an absolutely outstanding…
I had an absolutely outstanding experience at Vodafone today, and I would especially like to recognise Samantha, the Retail Advisor, for her exceptional customer service.
Samantha was incredibly helpful, patient, professional, and genuinely kind throughout my visit. She took the time to understand exactly what I needed, explained everything clearly, and made the whole experience feel effortless. Her positive attitude and willingness to go the extra mile really stood out to me. It is rare to come across someone who makes you feel like a valued customer rather than just another customer.
Samantha is a true asset to Vodafone, and I sincerely believe her dedication and customer service deserve to be recognised. She represented Vodafone exceptionally well and made my visit a genuinely memorable one.
I would also like to say that I am extremely impressed with the Vodafone network. The service has been excellent, reliable, and fast, and I have had a very positive experience with the network overall.
Excellent network, excellent service, and most importantly, an outstanding team member like Samantha. Vodafone should be proud to have someone like her representing the brand.
Thank you, Samantha, for all your help and for making my experience such a positive one!
3 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great help and resolved quickly
Needed some help and that’s exactly what I got. Sam was really knowledgable and worked fast to resolve the issue. Very helpful and polite. Thank you so much.
1 September 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Zoe,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfully good sense of humour …
Very helpfully good sense of humour very happy, dave was retail advisor
1 September 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
"Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Mohammed was absolutely incredible
Mohammed was absolutely incredible! His professionalism, patience, and willingness to help made the whole experience excellent. He was attentive, friendly, and genuinely committed to providing outstanding customer service. Highly recommended!
25 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey there,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samantha was very helpful and answered…
Samantha was very helpful and answered all our questions
22 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Gordon,
Thanks for the lovely review and fantastic support for Samantha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Dave at Vodaphone
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very slow) but Dave kept us entertained. Would highly recommend.
17 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Niki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ifzaan has been tremendous and helped…
Ifzaan has been tremendous and helped me upgrade my sim only plan to a better deal for a lower cost then my previous deal.
Thankyou for you help 5* service.
9 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohamed did my sim deal and home…
Mohamed did my sim deal and home broadband deal. Service is very good.
4 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Mohammed,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Rachael
4 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dave was very helpful and did lots for…
Dave was very helpful and did lots for us. I would definitely come again
4 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Hussain,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
4 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohammed did my upgrade and wifi
Mohammed did my upgrade and wifi . Good service.
4 August 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Aamer,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rochdale The Exchange
Hey Wasim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was wonderful seeing the guys at the…
It was wonderful seeing the guys at the store, cooperative and enthusiastic.
29 July 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Faz has been very helpful
Faz has been very helpful. He sold me a iphone and its served me well
27 July 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Joyce,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice gentleman very helpful…
Very nice gentleman very helpful Mohammed helped me get 2 new phone contracts and explained everything
11 July 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Nadine,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohammed to do something new for me…
Mohammed to do something new for me today .he is very good person and have good sever for me I am so happy .
10 July 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Xiuqin, thank you so much for your wonderful review and the amazing support you’ve shown for Mohammed, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sam was excellent
Sam was excellent, very efficient. A no fuss transaction. She made it simple
6 July 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Eva, thank you so much for your wonderful review and the amazing support you’ve shown for Sam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Ayub was a wonderful help in getting a…
Ayub was a wonderful help in getting a new phone set up for me. Fantastic customer service.
2 July 2026
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey KathrynHarrop,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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