Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... See more
Company replied
33-35 Carolgate, DN22 6BZ Retford, GB
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Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... See more
Company replied
Who knew phone shopping could be so easy. Can’t praise this store enough. Staff were welcoming without being too much; attentive without being pushy and so friendly and helpful. Clearly knew their... See more
Company replied
After recently losing my phone, today I took out my first phone Contract in over ten years, the girls working were very friendly, very helpful and had excellent knowledge. Helping me retain my old num... See more
Company replied
I have been with Vodafone for roughly 15 years. Since moving to the Retford area I have tried to go into store to deal with anything. Julie is amazing. She has always tried her hardest to help... See more
Company replied
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33-35 Carolgate, DN22 6BZ, Retford, United Kingdom
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Tara sorted out a new phone for me and a new sim only plan for my husband. Great service, always with a smile. Girls know what they are doing, great atmosphere and a lot of laughter.

Reply from Vodafone UK - Retford
Really friendly from start to finish , Tara was very clear and informative, would definitely recommend

Reply from Vodafone UK - Retford
Very helpfull and explained everything in great detail.
Amy was very helpful.

Reply from Vodafone UK - Retford
Fantastic place to visit. Amy was amazing and helped us choose a plan to suit our needs. Friendly and welcoming.
Great team.

Reply from Vodafone UK - Retford
I went into store to upgrade, I always see Julie and she always puts me right, thank you

Reply from Vodafone UK - Retford

Reply from Vodafone UK - Retford
Brilliant service from julie and tara, very understanding with my needs

Reply from Vodafone UK - Retford
Lesley and Amy were very accommodating. They let me know everything I needed about a new phone! Thank you for the service! Would shop here again!

Reply from Vodafone UK - Retford
Amazing service from Tara while upgrading to a new device as always.
Thank you

Reply from Vodafone UK - Retford
After recently losing my phone, today I took out my first phone Contract in over ten years, the girls working were very friendly, very helpful and had excellent knowledge. Helping me retain my old number and get set up!! absolutely fantastic, would highly recommend. Thank you.

Reply from Vodafone UK - Retford
Fantastic experience in store!
The girls were so helpful and we're happy to answer any questions I had.

Reply from Vodafone UK - Retford
Amazing service from Tara and lesley today after visiting the store would highly recommend.
Thank you ladies

Reply from Vodafone UK - Retford
Went in store for a bit of advise on my phone. Julie was very helpful and nothing was too much for her. I will always go in store when I need help with my phone.

Reply from Vodafone UK - Retford
Valuable information and sorted my accounts out which were in a bit of a pickle. Thank you

Reply from Vodafone UK - Retford
Visited the store to upgrade today and the staff were extremely friendly and helpful and this is just one of the reasons I upgrade in store and not online nothing is ever too much trouble
Thank you ladies

Reply from Vodafone UK - Retford

Reply from Vodafone UK - Retford
The girls are always helpful and sorted everything for me. I will always go and see them when I need help.

Reply from Vodafone UK - Retford
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