I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... See more
Company replied
Location
Switch location12 Market Place, OL1 1XE Oldham, GB
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Glen was really helpful and answered every question I had about my upgrade. I upgraded there and then which was a nice surprise. He made everything really easy and very quick but was really knowledge... See more
Company replied
Bilal was extremely helpful. I only went in with a query and it was answered with detail. Supported my needs, helped find me the best option for my circumstances. Other staff was very nice and support... See more
Company replied
Mo , was Outstanding and a credit to the company as I was going to change to another company, The plan i took out is with Vodafone and a much better deal. I received A 🌟🌟🌟🌟🌟plus from mo .alway... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Oldham Town Square
Written by the company
Visit Our Website - Vodafone
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Contact info
12 Market Place, OL1 1XE, Oldham, United Kingdom
4.9
Excellent
181 reviews
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I was due an upgrade and both Parvez…
I was due an upgrade and both Parvez and Sarah were very helpful with my upgrade.
15 March 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Tracy. Thank you for your review for Parvez and Sarah. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Sarah!
I really hate changing my phone. But today in Oldham, Sarah made my experience straightforward, easy and relaxed with her extended knowledge and helpful nature.
2 March 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Tiree. Thank you for your review for Sarah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaden at the Oldham branch goes to…
Jaden at the Oldham branch goes to extra lengths to sort all problems out with my phone queries & nothing is ever too much trouble to him.
22 February 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Diane. Thank you for your review for Jaden. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have always traded with the Oldham…
I have always traded with the Oldham store, never had any problems with them.
10 February 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Phill,
Thank you for your feedback. It's great to hear that you had a positive experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great customer service from Sarah
Great customer service from Sarah. Highly recommend.
8 February 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Ali,
This is lovely feedback for Sarah. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
We went to vodafone to upgrade my phone…
We went to vodafone to upgrade my phone and the person who helped, Jaden, was great and very friendly making it a nice experience.
3 January 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Ramona,
This is a lovely review for Jaden. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great experience with Jaden
3 January 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi customer,
This is a great review for Jaden. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good customer service
Very good customer service, very helpful in store , all round great experience today , thank you.
3 January 2024
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hey Andy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful and friendly could do…
Really helpful and friendly could do enough
20 December 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hey Martin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The gentlleman that I saw was extremely…
The gentlleman that I saw was extremely helpful
And assisted in everything I needed
14 December 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Debbie,
Thank you for taking the time to review and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jaden
Jaden
Extremely helpful, answered all my questions promptly and professionally,
Great service
Thank you
8 December 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hey Lawrence,
Thanks for the lovely review and fantastic support for Jaden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thrilled beyong expectations
I can't put it in words how thrilled I am with my new service. Not only am I getting no dropouts on wifi calls (With EE I often had breakups all the time that I had to switch to 5G and even then go outside the house to get a strong enough signel). The ethernet is a lot faster but the most important thing is the router. I ended up with coming over to Vodafone because my area is now 'Full Fibre' No biggy in that but the router that EE provided (same on as BT) knocked out my home network (workgroup) so I could not access my Music, Movies, Phots, gomes and shared files on my PC when my PC was on. EE had 'openreach' out to me twice as I thought it was a network issue and a total of 3 hours at my home and they still were lost. They said it has to be you computer settings. I said 'It can't be, it works fine on the old router, just not on the new router'. EE said if I want to I could hire a network specialist at my own expense to match the new routher with the PC. After 2 hours of messing around he just said 'All you can do is use the new router for the internet and switch back to the old router for the SMB file sharing network. The problem I had there was the Old router did not work with 'Full Fibre Broadband'. In the end EE told me that if I wanted to have my home network I could buy a better router and they would accept that, but a router that supports the SMB protocols started at £250+.
Downhearted at believing I was never going to have a good broadband service AND home network on the same router I accepted that I would have to take my HDD to every room and plug into the USB sockets whenever I wanted it.
As my contract was at the end and the new contract still in it's 'cooling off period' with EE. I decided to pop in to the local Vodafone shop for a chat. The guy seemed to know exactly what I was talking about and said I should 'but no guarentee' be ok and would also save me a whopping £20 a month so I notified EE I was leaving because thier router was not suitable for my needs. On the day of connection to the service with Vodafone (Today). I have got the superfast full fibre broadband AND My home network SMB file sharing is back without any effort at all. They also give me a landline service free for incoming calls. Something that EE would not provide.
I would give Vodafone 10 stars, too good for only 5.
29 November 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Jamie,
This is great to hear, we're really pleased to hear about your recent positive experience. Thank you for taking the time to leave us a review, and share your feedback. We appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Oldham Town Square
Hey Ellen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pav provided an excellent service
Pav provided an excellent service. Helpful and friendly. Received clear advice.
6 November 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hey Janis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Getting out first upgrade from Vodafone…
Getting out first upgrade from Vodafone for many years and the service from Johnny was really good.
Clearly explained everything, gave us so good YouTube programmes to watch and genuinely made the experience a breeze.
Thanks Jonny
4 November 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Maureen,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jonny was really helpful and couldn't…
Jonny was really helpful and couldn't do enough for us. Highly recommend going to see him if you need any help in the Vodafone shop.
29 October 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great customer service would recommend…
Great customer service would recommend to anyone thanks 🙏🏻
21 October 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Love the service and coverage!
20 October 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hey Abaid,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pav at the Oldham store was great
Pav at the Oldham store was great! Always helpful and will always go out of his way to provide me with the best service. Great asset to Vodafone!
20 October 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Hi Majid,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I went to Oldham Vodafone store
I went to Oldham Vodafone store, Sarah the store manager dealt with my query, she was very patient and answered all my queries and help me with my query, she was very friendly and professional.
23 September 2023
Unprompted review
Reply from Vodafone UK - Oldham Town Square
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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