Vodafone UK - Nuneaton Reviews 

362
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TrustScore 5 out of 5

5.0

26/27 Market Place, CV11 4EG Nuneaton, GB

•

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Rated 5 out of 5 stars

Olivia was very friendly and helpful, she got me a great deal and explained everything. Had aftercare with Emily setting up the phone a week later who again was very helpful and friendly. After look... See more

Company replied

Rated 5 out of 5 stars

Olivia was just fantastic, she made the visit so joyful. Explained everything easily, also saved us money by getting broadband. I will definitely recommend Olivia to everyone. 5 Star Olivia, thank you... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at the Vodafone store today. Antonia was welcoming, knowledgeable, and took the time to clearly explain all my options. She was able to resolved my issue quickly and made the... See more

Company replied

Rated 5 out of 5 stars

Antonia was very helpful, couldn’t recommend her more if I tried, she helped me understand my bill and got me a good upgrade option.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nuneaton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 26/27 Market Place, CV11 4EG, Nuneaton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

362 reviews

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5.0

All reviews

(362)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Tom was friendly and helpful and not pushy at all with selling me a new phone.
I did order a phone that was suitable to me.

19 September 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Leanne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was very helpful

Emily was very helpful, thanks

15 September 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Kathy,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak did a great job

Zak did a great job. He helped me with my problems and answered all the questions i asked with the perfect answer!!

13 September 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

"Hey Dumitru,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Very helpful and understanding thanks…

Very helpful and understanding thanks sanz

11 September 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hi Peter, thank you so much for your wonderful review and the amazing support you’ve shown for Sanz, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Antonia was very helpful

Antonia was very helpful, couldn’t recommend her more if I tried, she helped me understand my bill and got me a good upgrade option.

31 August 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in store got served by Deanna she…

Went in store got served by Deanna she was really helpful and sorted my phone out for me thankyou😊

18 August 2026
Unprompted review
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Reply from Vodafone UK - Nuneaton

Hey Melissa,

Thanks for the lovely review and fantastic support for Deanna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Deanna was very helpful and patient…

Deanna was very helpful and patient during my visit and help me solve the problems I had

1 August 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily gave great service in store today

Emily gave great service in store today

31 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Lee,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Antonia thank you

Great help from Antonia thank you

31 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Mary,

Thanks for the lovely review and fantastic support for Antonia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob moved all my contacts over for…

Jacob moved all my contacts over for me, he was brilliant

30 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot recommend Antonia at the Vodafone Nuneaton store highly enough.

After having an absolutely awful experience at the Hinckley branch, I honestly wasn’t looking forward to dealing with Vodafone again. However, Antonia completely restored my faith in customer service from the moment we walked through the door.

She was welcoming, knowledgeable, patient, and genuinely cared about finding the best solution for us. She took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful process feel completely straightforward.

We upgraded three mobile phones and our broadband, and nothing was too much trouble. Her professionalism, attention to detail, and friendly approach were exceptional throughout. It’s rare to come across someone who goes above and beyond in the way she did.

If you’re considering visiting a Vodafone store, I’d highly recommend going to the Nuneaton branch and asking for Antonia. She is a real credit to Vodafone, and thanks to her outstanding service, we’ve left as very happy customers.

Thank you again, Antonia!

30 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very good at explaining…

Tom was very good at explaining everything easy to talk to very comical

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Rebecca,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia’s very clear sorted all my…

Olivia’s very clear sorted all my problems out in a clear Way Thank you

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly and understanding…

Helpful friendly and understanding service from Emily

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Stuart,

Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily helped me with my data issue

Emily helped me with my data issue

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Carol,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Olivia for all your help

Thanks Olivia for all your help

29 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Kim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob got me my new phone and set it up…

Jacob got me my new phone and set it up for me, he made the wbole experience lovely

26 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Manisha,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily helped me get a virus off my phone

26 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely first class in service…

Absolutely first class in service professionalism and manner. A credit to the Vodafone team.

25 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Scott,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and a good deal thanks…

Great service and a good deal thanks Emily

25 July 2026
Unprompted review
Vodafone UK - Nuneaton logo

Reply from Vodafone UK - Nuneaton

Hey Patrick,

Thanks for the lovely review and fantastic support for Emily. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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