Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more
Company replied
Location
Switch location34 Clumber Street, NG1 3GB NOTTINGHAM, GB
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Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... See more
Company replied
Tom and Aasiyah did a such a lovely job of advising me today, they were friendly, knowledgable and felt trustworthy all the way through. They broke the deal down for me and worked out the difference s... See more
Company replied
I had a fantastic experience at the Vodafone store in Nottingham. I went in needing to set up two mobile SIMs and a new home broadband package, Aasiyah and Tom were great n looked after us from start... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Nottingham
Written by the company
Contact info
34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom
4.9
Excellent
233 reviews
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Amazing Customer service and great agent overall
I had an outstanding experience today, and a huge part of that was thanks to Sam. From the moment my mother and I arrived, he provided exceptional customer service that went far beyond what we expected.
Sam was incredibly knowledgeable, patient, and attentive throughout our visit. He took the time to carefully guide us through all of our questions, no matter how detailed they were, and made sure we fully understood the features, benefits, and differences between the items we were considering. His ability to navigate through our long list of queries with confidence and professionalism was truly impressive.
What stood out most was his amazing personality. Sam was friendly, approachable, and genuinely interested in helping us find exactly what we needed. He never made us feel rushed and instead took the time to have meaningful conversations about the products we purchased. He explained important details thoroughly, offered valuable recommendations, and ensured that both my mother and I felt comfortable and confident in our decisions.
His communication skills were excellent, and he demonstrated a level of patience and care that is becoming increasingly rare. Every interaction felt personal rather than transactional, which made the entire shopping experience enjoyable and stress-free. He listened carefully to our requirements and tailored his advice to suit our needs, showing a genuine commitment to customer satisfaction.
The service Sam provided today was simply exceptional. His professionalism, product knowledge, attention to detail, and positive attitude created a memorable experience for both my mother and me. We left feeling extremely satisfied with our purchases and grateful for the support he provided throughout the process.
Sam is a true asset to the team in Nottingham NG1 store and I would highly recommend him to anyone looking for knowledgeable, friendly, and first-class customer service. Thank you, Sam, for making our shopping experience such a positive one.
25 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aasiyah was brilliant
Aasiyah was brilliant, nothing was too much trouble.
She is an amazing asset to your company
19 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Abz was excellent
Abz was excellent, explained everything perfectly. Don’t get rid of him ever!
19 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experience was fantastic minus the…
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them down is the slow computer system.
18 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Nottingham
Hey Pabunja,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aasiyah Brilliant service- helpful
Aasiyah Brilliant service- helpful, cheerful, polite and wanted to improve my contract and cost. super
14 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Kiki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Create customer service quick and…
Create customer service quick and efficient, needs a huge bonus for christmas
8 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Charlene,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Nottingham
Hey Sarah,
Thanks for the lovely review and fantastic support for Zach.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Zach is an amazing business adviser…
Zach is an amazing business adviser made my visit great guy if I could 10/10 I would
6 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Service
Rob, Rich and the team are fantastic and always willing to help!
4 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Jake,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Nottingham
Hi Julia, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
It was worth the 20 min wait outside…
It was worth the 20 min wait outside the Vodaphone shop before it opened, to be greeted by Danii. Clearly spoken, patient, very knowledgable & helpful about Vodaphone & Apple products. I explained the problem with messages from Vodaphone regarding eSIM which Danii was able to resolve easily.
Danii professionally handled all aspects of my repeat 2 yr Contract, gathering all relevant required information enabling the final contract to be agreed on.
21 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Netenata,
Thanks for the lovely review and fantastic support for Danii. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience at the…
I had a fantastic experience at the Vodafone store in Nottingham. I went in needing to set up two mobile SIMs and a new home broadband package, Aasiyah and Tom were great n looked after us from start to finish.thank you guys
17 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
"Hey Rio,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amazing staff
Zach was amazing and very professional
Highly recommend!!
13 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Jeena,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rich is actually very nice
Rich is actually very nice, a true customer service representative. I actually enjoyed every moment trying to put me through the things I needed.
10 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hi Benjamin, thank you so much for your wonderful review and the amazing support you’ve shown for Rich, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Thank you so much for Robert assistance…
Thank you so much for Robert assistance in transferring my broadband service from my previous provider to Vodafone. I am incredibly satisfied with Robert service, Robert sincerity and polite manner made the whole process seamless.
I am really looking forward to enjoying Vodafone's fast and stable broadband service.
6 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Rock,
Thanks for the lovely review and fantastic support for Robert.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom and Richard were amazing today…
Tom and Richard were amazing today brought two phone amazing knowledge gave me a good deal will be back again lovely staff
5 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aasiyah thenk you
3 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Petrica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Asaiyah the Retail Advisor who helped…
Asaiyah the Retail Advisor who helped me during this process was superb! Very helpful and professional 👌 Thanks again for helping me set up a contract for my new Galaxy watch Ultra 😃 😊
2 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, professional, trustworthy
Tom and Aasiyah did a such a lovely job of advising me today, they were friendly, knowledgable and felt trustworthy all the way through. They broke the deal down for me and worked out the difference so I clearly understood all costs involved. They made sure I got a good deal and I was only in the store around 10 minutes. Vodafone has never given me problems and our Nottingham store is welcoming
1 June 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Dolly,
Thanks for the lovely review and fantastic support for Tom and Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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