Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
363 reviews
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I was so nervous about coming in
I was so nervous about coming in. I had an X phone which has a swollen battery and a phone newly purchased an iPhone 17. Ewan as absolutely above and beyond. He was beyond and brilliant. Put me at ease in the Middlesbrough shop. Very kind and easily to understand. They set up my new phone and found me a family deal. He was amazing. Deserves a raise!
6 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Rachel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Roman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ewan was very knowledgeable and helpful
Ewan was very knowledgeable and helpful
4 June 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Trevor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went into the Vodafone shop at… Middlesbrough
I went into the Vodafone shop at Middlesbrough the assistant name was Ewan after two fail attempts with customer services over the phone. I was advised to go into the Middlesbrough branch. I’m so glad I did. This guy is a credit to your company. He sorted everything out for me. Nothing was too much trouble. What can I say about him? You’re lucky to have a person like that working for you there is not many like him About customer service excellent the way he spoke excellent everything he done for me top notch well done to him. Everyone was very pleasant in the shop.
31 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sidra was so helpful resolved my issue…
Sidra was so helpful resolved my issue for me
23 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thankyou sidra
23 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jenna was really helpful sorted.The…
Jenna was really helpful sorted.The issue out on my phone really quickly.Really happy with the service in middlesbrough
22 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for letting us know what an amazing job Jenna did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie helped me today in store
Katie helped me today in store. She has an amazing smile and I’m very happy with the service she provided
22 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review for Katie!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe is gorgeous and the best
Chloe is gorgeous and the best! Thank you for all of your help :)
20 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Aaron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The 2 staff members here were really…
The 2 staff members here were really helpful and tried to sort everything out. Unfortunately we had phoned customer service who were not helpful but these 2 girls Sidra and Katie were excellent.
20 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Tracy,
Thanks for the lovely review and fantastic support for Sidra and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie and sidra helped they took bare…
Katie and sidra helped they took bare time to check my account and drop my bill down. There were so lovely and pleasant to meet.First thing in the morning, eleven out of ten stores for these lovely girls
20 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ray,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra was exceptional with her…
Sidra was exceptional with her customers service, she was really considerate knowing that my son is in hospital with cancer.And she was able to go through all of my account and give me new prices and reduce my bills.Thank you.So much
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really please with the help on my…
Really please with the help on my Vodafone app account. Sidra took time to thoroughly go through everything and set it up for me
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra was helpful sorted out my issue…
Sidra was helpful sorted out my issue really quickly
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for letting us know what an amazing job Sidra did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service Andy sorted the issue…
Excellent service Andy sorted the issue in no time
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really pleased with my visit with sidra
Really pleased with my visit with sidra
Sorting along a long broadband issue
19 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra was so so helpful and amazing!
Sidra was so so helpful and amazing!! She explained everything and got me the best deal. I am very happy with her service!!🫶🏽
18 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
SIDRA WAS AMAZING SO HELPFUL THE…
SIDRA WAS AMAZING SO HELPFUL THE CUSTOMER SERVICE THAN WHAT WE COULD EVER EXPECT
18 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing girl sidra really helped me…
Amazing girl sidra really helped me thoroughly checked everything on my account, and simplified everything for me
18 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra was so helpful today with my…
Sidra was so helpful today with my phone issue.. she upgraded me aswell and I’m so happy with all the information I was given.
Such a sweet lady and kind
18 May 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for letting us know what an amazing job Sidra did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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