Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... See more
Company replied
Location
Switch locationUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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Adil was super helpful. He got me best package for my sim only. I got Vodafone TV included plus entertainment. Really recommend Vodafone Stratford service
Company replied
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... See more
Company replied
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Stratford
Written by the company
Contact info
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, United Kingdom
4.8
Excellent
530 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Yusef in Stratford was fantastic
Yusef in Stratford was fantastic, extremely efficient, personable and professional. Excellent service 😊
22 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Kenneth,
Thanks for the lovely review and fantastic support for Yusef.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Today I been to Westfield Vodafone…
Today I been to Westfield Vodafone store. However I was amazed to served by Ahmed. He is really intelligent and knowledgeable I would say.
Keep it up….truly he tried to get me some good deals to take my new network.
Very very helpful.
20 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Ishrat,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yusef has been an amazing help for us
Yusef has been an amazing help for us. He listened to us very considerately and took into account our issue and was able to guide us in the right direction to get the issue resolved and was able to suggest a suitable sim plan which was perfect ! He took his time to ensure our needs were met ! thank you again Yusef !!
17 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Lara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodaphone Arib
I walked into the store and Arib approached me straight away, I didn't have to wait, he was on the ball. Very kinda and helpful and very support. Was very patient with me to get my details together. I would highly recommend being served by Arib!! ⭐️⭐️⭐️⭐️⭐️
13 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Rajveer,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hazal saved me £1500
Hazal saved me £1500!
I can’t thank Hazal, (Stratford Westfield branch) enough for helping me figure out a problem that the Apple genius’s couldn’t! Hazal was so patient and guided me through a number of possibilities to help resolve my issue. Hazal sat with me for 40 mins explaining in depth the issues until I was able to use my phone again.
Hazal was so friendly, and reassuring going above and beyond to help. 10/10 customer service.
Give the girl a pay rise asap
7 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Jerri,
Thanks for the lovely review and fantastic support for Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Gabriel was absolutely fantastic
Gabriel was absolutely fantastic, he explained all options so clearly to me and made getting my new phone such an easy process. Thank you !
6 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Fran,
Thanks for the lovely review and fantastic support for Gabriel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
Mahnoor was so helpful in helping me switch my number! Highly recommend this branch
4 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Kloe,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mahnoor —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Gloria was amazing @Westfield Stratford
Gloria was amazing, helped us select the phone for my son. She made the experience enjoyed and stress-free. Explained everything in great detail and how much it will cost over the period of time. We wouldn't have bought anything if it wasn't for her. 🙂
31 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phenomenal customer care…
Gloria has phenomenal customer care qualities. She is so informed, patient and extremely professional at her Job. Am so comitted to vodafone and will always return for more products and services.
30 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Kigo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Committed and good customer service
Committed and good customer service
30 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good experience with…
I had a very good experience with Gloria she was so kind and helpful thanks
30 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Angella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey Muchwa,
Thanks for the lovely review and fantastic support for Gloria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey Bida,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was good specially the girl…
Everything was good specially the girl Hazal Masha ALLAH she was good friendly and professional
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic experience with…
Absolutely fantastic experience with Hazal.
Communication was clear, friendly, and professional from start to finish.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Adnan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stratford westfield vodafone
Stratford westfield vodafone . I came here to upgrade my phone . The staff is here the name is Yusaf . He is such a kind person. I like his treat.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Raseeka,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr.Mahmut
I am very grateful to Steph at the Westfield Stratford Shop, Mr. Mahmut, for helping me.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Mohsen,
Thanks for the lovely review and fantastic support for Steph and Mahmut.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mr Mahmut
Mr. Mahmut, who is at the Westfield Stratford store, was very respectful and patient, answering all our questions and helping us.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Fahimwh,
Thanks for the lovely review and fantastic support for Mahmut.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mya gave us an excellent service
Mya gave us an excellent service! She’s so nice and kind!😊
28 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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