Vodafone UK - London Cheapside Reviews 

171
•
TrustScore 5 out of 5

4.9

Unit D , 107 Cheapside, EC2V 6DN London, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you Gurps for very fantastic deal. You have made my day. Specially with the crisis economy which is not so easy to find corporate that make a positive impact by helping people going through it.... See more

Company replied

Rated 5 out of 5 stars

Visited vodaphone this evening, the service provided by Gurps was fenominal. Easy and clear explanation of plan, very polite and cheerful perosn. Thank you

Company replied

Rated 5 out of 5 stars

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more

Company replied

Rated 5 out of 5 stars

Gurps was fantastic, Something that has taken the customer service team 6 weeks to work out, he know how to fix straight away and got it sorted in no time. Thanks!

Company replied


Company details


Contact info

  • Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(171)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nisha

Nisha - truly professional

Thanks for great service

Peter

26 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited vodaphone this evening

Visited vodaphone this evening, the service provided by Gurps was fenominal. Easy and clear explanation of plan, very polite and cheerful perosn.
Thank you

25 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Fayzeh,
Thanks for the lovely review and fantastic support for Gurps.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gurps at the Cheapside store was…

Gurps at the Cheapside store was unbelievably helpful, patient, and show the enormous initiative in his problem-solving. He's made me a happy and loyal customer.

22 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Ben,

Thanks for the lovely review and fantastic support for Gurps.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Gurps for very fantastic…

Thank you Gurps for very fantastic deal. You have made my day. Specially with the crisis economy which is not so easy to find corporate that make a positive impact by helping people going through it.

16 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Monique,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Gurps

Gurps was fantastic, Something that has taken the customer service team 6 weeks to work out, he know how to fix straight away and got it sorted in no time.
Thanks!

14 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Bella,

Thanks for the lovely review and fantastic support for Gurps.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Felipe has been really helpful at the…

Felipe has been really helpful at the Vodafone store in Cheapside. Thanks so much!

11 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Munzir,
Thanks for the lovely review and fantastic support for Felipe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful service

Gi did a great job setting me up with a new SIM-only contract

9 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Ewan,

Thanks for the lovely review and fantastic support for Gi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gi was so helpful and friendly

Gi was so helpful and friendly! Explained everything so clearly - London Cheapside store!
Thank you.

9 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Olivia,

Thanks for the lovely review and fantastic support for Gi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush could not have been more…

Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.

1 September 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raihan and Angela at Vodaphone…

Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22

28 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Mark,

Thanks for the lovely review and fantastic support for Raihan and Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Nisha at vodafone

22 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Michael,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush helped me set up my family SIM…

Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.

18 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush help

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

13 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Darren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush was great at sorting a complex…

Daryoush was great at sorting a complex problem with setting up a business account

12 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Vincent,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taz was brilliant and really helpful

12 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Paul,

Thanks for the lovely review and fantastic support for Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gi was an amazing retail sales…

Gi was an amazing retail sales assistant. Her services was at top notch

11 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joao was really helpful today.Great…

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim deals and phone plans but was no pushy to sell anything additional. He should be commended for this service.

11 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Jenai,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush was very quick and helpful…

Daryoush was very quick and helpful setting up my phone line!

11 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Renee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur was really goood

10 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and advice…

Excellent service and advice…. And patience 😊

10 August 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Stephen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look