Thalia clearly knew what she was talking about and offered a professional and friendly service without being pushy. I didn’t really come out today with the intention of buying a new phone and contrac... See more
Company replied
17-19 Church Street, L1 1DA Liverpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thalia clearly knew what she was talking about and offered a professional and friendly service without being pushy. I didn’t really come out today with the intention of buying a new phone and contrac... See more
Company replied
River was brilliant, offered me all the things that make sense for me, unfortunately not in the country for long so can't sign anything long term. Highly recommend!
Company replied
Had an amazing experience in Vodafone church street today, needed WiFi sorted quickly and Paul helped me get it set up and was able to leave the store with everything ready as I needed it asap. He was... See more
Company replied
I would like to say that the Vodafone is the greatest company in UK and it is because I have experienced it during last few years, their services, behavior, and honesty make it great! Thanks!
Company replied
Written by the company
17-19 Church Street, L1 1DA, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ryan was really helpful and easy to talk to

Reply from Vodafone UK - Liverpool Church Street

Reply from Vodafone UK - Liverpool Church Street
I was having trouble with my phone
And viv was very helpful
Very good customer service

Reply from Vodafone UK - Liverpool Church Street

Reply from Vodafone UK - Liverpool Church Street

Reply from Vodafone UK - Liverpool Church Street
Brilliant work. Polite and friendly and saved me money on my plan!

Reply from Vodafone UK - Liverpool Church Street
River was brilliant, offered me all the things that make sense for me, unfortunately not in the country for long so can't sign anything long term. Highly recommend!

Reply from Vodafone UK - Liverpool Church Street
Hi ste,
Thanks for helping to the phone, it easy process and we loved the service from you
Thank for helping us.

Reply from Vodafone UK - Liverpool Church Street

Reply from Vodafone UK - Liverpool Church Street
Thalia Made it easy to understand polite grate Customer service

Reply from Vodafone UK - Liverpool Church Street
Very helpful and understanding made it a really easy process

Reply from Vodafone UK - Liverpool Church Street
Really good communication, explained everythink i needed to know properly and clearly and went above and beyond to help me with other lines the gentleman that helped was called Matt B

Reply from Vodafone UK - Liverpool Church Street
Thalia is very helpful and accommodating

Reply from Vodafone UK - Liverpool Church Street

Reply from Vodafone UK - Liverpool Church Street
Thalia clearly knew what she was talking about and offered a professional and friendly service without being pushy. I didn’t really come out today with the intention of buying a new phone and contract, but Thalia was so clear in how she explained things, that it seemed the right thing to do.
Helen Gettings

Reply from Vodafone UK - Liverpool Church Street
Great customer service from Bern, got everything sorted for me thanks

Reply from Vodafone UK - Liverpool Church Street
Really friendly customer service. Very efficient and helpful when choosing the right deal for us. Would reccomend to other people!

Reply from Vodafone UK - Liverpool Church Street
Efficient comms and good insights into everything that was on offer.

Reply from Vodafone UK - Liverpool Church Street
Thaila showed understanding and empathy to my situation and explained everything to measure me.
She also found me an affordable deal.
Thankyou ❤️

Reply from Vodafone UK - Liverpool Church Street
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.