Thank you to jayden for all his help yesterday in sorting my new phone contracts and broadband. I have been putting it off for so long but his assistance and professionalism made it seem so effortless... See more
Company replied
14 Bakers Lane, WS13 6NF Lichfield, GB
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Thank you to jayden for all his help yesterday in sorting my new phone contracts and broadband. I have been putting it off for so long but his assistance and professionalism made it seem so effortless... See more
Company replied
Had to make some ammendments to one of the numbers on my account, Visited store (Lichfield) spokes with Will Extremely knowledgeable,helpful & Certainly went the extra mile to sort out my issues, Ve... See more
Company replied
Amazing service. Came into the branch and was welcomed straight away. Will managed to give me loads of information about my account and I left the branch saving over £40 on my account. Thank you so mu... See more
Company replied
I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.
Company replied
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14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
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Liam was brilliant with me and John. Great help

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Thank you to jayden for all his help yesterday in sorting my new phone contracts and broadband. I have been putting it off for so long but his assistance and professionalism made it seem so effortless and definitely worth me taking the time to sort. He talked me through everything and explained the difference in plans and phones and helped me get the right plan for me. Thank you

Reply from Vodafone UK - Lichfield
Liam was brilliant. Did my transfer in quick time. Great service

Reply from Vodafone UK - Lichfield
Will at Lichfield shop was super helpful and sorted my new phone for me and also helped reduce the cost of my mum’s plan :)

Reply from Vodafone UK - Lichfield
Will in Lichfield store was amazing. Great service and super friendly. Got us the best deals possible and was super patient with us and answered all our questions. Thank you so much Will, it was also nice to have a fellow Yorkshire person to speak to

Reply from Vodafone UK - Lichfield
Very competent and pleasant young man, Will

Reply from Vodafone UK - Lichfield
We were attended to by Willem.. very pleasant and efficient. Very knowledgeable too.
He went the extra mile to save us money.
He deserves a pay rise... lol.

Reply from Vodafone UK - Lichfield
Amazing service. Came into the branch and was welcomed straight away. Will managed to give me loads of information about my account and I left the branch saving over £40 on my account. Thank you so much. Totally recommend.

Reply from Vodafone UK - Lichfield
Excellent service from will
Understanding of my limited knowledge and very helpful
Also saved me some money

Reply from Vodafone UK - Lichfield
Great help in the store like always with information we wanted. Thanks will

Reply from Vodafone UK - Lichfield
Will was extremely helpful and knowledgeable and sorted out our request.

Reply from Vodafone UK - Lichfield
Liam was outstanding. Carefully assessing my needs with a very clear and comprehensive solution. You should be immensely proud to have him representing you.

Reply from Vodafone UK - Lichfield
Will was extremely helpful and very patient, thank you 🤩

Reply from Vodafone UK - Lichfield
Will looked through deals and made it all fit what I wanted in terms of length of contract and such. Also made it cost -0.33p which tipped the balance.

Reply from Vodafone UK - Lichfield
Liam was very helpful and knowledgeable and quickly dealt with my request in a professional manner.

Reply from Vodafone UK - Lichfield
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