I had a great experience at the Vodafone store. Aisha the staff member who helped me was extremely friendly, professional, and patient. She took the time to understand what I needed, explained everyth... See more
Company replied
Location
Switch location8-9 Commercial Street, LS1 6AL Leeds, GB
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Ayesha was fantastic. She was extremely knowledgeable and professional throughout. Her customer service skills are great she was friendly patient and took the time to explain everything clearly, mak... See more
We were looked after by Aysha. Looking for a phone upgrade. Aysha went above and beyond to find me the right deal. Really impressed by her knowledge and general can do attitude. Great service.
Company replied
Leo has been 110% helpful in successfully meeting my son's needs and gone above and beyond in transferring all much loved data onto his new phone, which he worried about losing all his memories and co... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Leeds 8-9 Commercial Street
Written by the company
Contact info
8-9 Commercial Street, LS1 6AL, Leeds, United Kingdom
5.0
Excellent
975 reviews
Asks customers to review
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Amazing
Ayesha was fantastic. She was extremely knowledgeable and professional throughout. Her customer service skills are great she was friendly patient and took the time to explain everything clearly, making sure all my questions were answered.
Ayesha went above and beyond to make the whole experience straightforward and stress free. She is a real credit to Vodafone and an excellent example of outstanding customer service. Thank you, Ayesha!
26 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
great service from alex and the team
great service from alex and the team. fixed issue stright away
28 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Abdalwahab,
Thanks for the lovely review and fantastic support for Alex and the Team. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
zaf was great
28 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hi Joyce, thank you so much for your wonderful review and the amazing support you’ve shown for Zaf, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Alex was great customer service…
Alex was great customer service advisor, he is a real credit to Vodafone. Thank you
28 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Sara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
I had a great experience at the Vodafone store. Aisha the staff member who helped me was extremely friendly, professional, and patient. She took the time to understand what I needed, explained everything clearly, and made the whole process simple and stress-free. She also had a great smile and was very reassuring.
24 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Zed,
Thanks for the lovely review and fantastic support for Aisha. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aysha was professional
Aysha was professional, knowledgeable and very friendly. Answered all questions fully and made the new phone experience seamless.
26 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayesha has been really helpful and…
Ayesha has been really helpful and informative. She was able to answer all our questions and help us make a choice of upgrade. Thanks so much!
26 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Leanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayala was fantastic and friendly in…
Ayala was fantastic and friendly in helping me get my new phone arranged!
24 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Alan
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Liv was incredible
Liv was incredible, very helpful and nice. Got a new iphone 18 pro upgrade which she sorted completely. Thanks!
22 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey John ,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic warm help from Liv
Liv has been totally fantastic. She explained every stage, helped us compare prices. Lovely manner and great sense of humour. She is a total life saver. Andy
22 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Andy,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liv was super helpful and friendly
Liv was super helpful and friendly. Made our experience amazing and super simple. Thank you!
22 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aysha did a very good job and helped us…
Aysha did a very good job and helped us out a lot
21 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Eren,
Thanks for the lovely review and fantastic support for Aysha. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv was great help and talked me…
Liv was great help and talked me through the process really nice experience
21 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Denise,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a really positive experience at…
I had a really positive experience at Vodafone Leeds and would like to give special thanks to Luke, the Retail Advisor, for his excellent customer service.
Luke was extremely helpful, friendly and professional. He took the time to understand my needs and was able to help me reduce my monthly Vodafone payment, which was very impressive and greatly appreciated.
It’s refreshing to receive such helpful and personalised service. Luke is a credit to the Vodafone team, and I would definitely recommend visiting the Leeds store and speaking with him. Thank you, Luke, for your fantastic assistance!
20 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Margaret,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were looked after by Aysha
We were looked after by Aysha. Looking for a phone upgrade. Aysha went above and beyond to find me the right deal. Really impressed by her knowledge and general can do attitude. Great service.
19 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Joanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aysha was excellent extremely helpful…
Aysha was excellent extremely helpful and very professional and for someone who is not technical she explained everything in layman language.
19 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Tony,
Thanks for the lovely review and the fantastic support you’ve shown for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant staff
Absolutely brilliant staff. For a start, I have ordered a wrong phone, within few minutes after realisation, the girl that was serving me, changed my phone to correct one, found me better plan, and in the end I have saved loads money with trading my old phone. THANK YOU LIV :)
19 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Bogumila,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service and very…
Great customer service and very knowledgeable
15 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aysha from Vodafone customer service…
Aysha from Vodafone customer service greeted me very well and provided excellent service. Thank you very much for helping me with my new contract. ❤️
14 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aysha was awesome
Aysha was awesome. Very informative and clearly knows her stuff. In addition she was very warm and engaging. If theory says you buy from people first and the product second I would be back to buy from Aysha!
12 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey James,
Thanks for the lovely review and the fantastic support you’ve shown for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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