Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.
Company replied
32 Market Square, LA1 1HT Lancaster, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.
Company replied
Fantastic service from Layla .she was very patient and never gave up on me .highly recommend her .
Company replied
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... See more
Company replied
We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... See more
Company replied
Written by the company
32 Market Square, LA1 1HT, Lancaster, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Lancaster
Fantastic service from Layla .she was very patient and never gave up on me .highly recommend her .

Reply from Vodafone UK - Lancaster
Layla provided an excellent service. Thank you 🤩

Reply from Vodafone UK - Lancaster
Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.

Reply from Vodafone UK - Lancaster
Layla was very friendly and helpful with upgrading my new phone. Thank you!

Reply from Vodafone UK - Lancaster
I was served by Ella she was very helpful and was very professional, thank you for a great experience.

Reply from Vodafone UK - Lancaster
Ella was very helpful and informed.
Friendly service

Reply from Vodafone UK - Lancaster
Hannah was very friendly and helpful, sorted my phone and broadband out!
Couldn’t recommend enough

Reply from Vodafone UK - Lancaster
james the assistant was extremely helpful and informative. He was very patient and i would recommend vodafone because of the amazing service.

Reply from Vodafone UK - Lancaster
James always helpful and saved me a lot of money and assisted with my phone. Thanks for your help

Reply from Vodafone UK - Lancaster
Friendly & knowledgeable service from simon

Reply from Vodafone UK - Lancaster
Thankyou so much to layla for being so very helpful and kind. It was a pleasure for me.

Reply from Vodafone UK - Lancaster
Hannah was so helpful, gone above and beyond in helping with my phone and tablet. Couldn't recommend enough

Reply from Vodafone UK - Lancaster
It was fantastic layla a brilliant costmer service lady

Reply from Vodafone UK - Lancaster
We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable.
She spent time explaining the best plans for our needs.
Will definitely use the Vodafone store again.

Reply from Vodafone UK - Lancaster
Ella talked me through various options, listened to my requirements and found an ideal package for me
I have upgraded my phone also
Thank you

Reply from Vodafone UK - Lancaster
James was very helpful and made my visit a very positive experience.

Reply from Vodafone UK - Lancaster
Thankyou very much for all of Hannahs kindness and patience, patience of a saint. Sorted me out.

Reply from Vodafone UK - Lancaster
James was helpful and sorted me a new phone out quickly 10/10 service

Reply from Vodafone UK - Lancaster
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.