Vodafone UK - Kidderminster Reviews 

488
•
TrustScore 5 out of 5

5.0

8 High Street, DY10 2DQ Kidderminster, GB

•

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Rated 5 out of 5 stars

A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more

Company replied

Rated 5 out of 5 stars

All good chloe sorted the problem out with phone what a great experience in the shop i have had ... would strongly recommend popping in if you have any problems

Company replied

Rated 5 out of 5 stars

Ismail was helpful and setup my device and explained everything to me very clearly great service from him.

Company replied

Rated 5 out of 5 stars

I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kidderminster

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8 High Street, DY10 2DQ, Kidderminster, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

488 reviews

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5.0

All reviews

(488)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

My data was not working but marlon…

My data was not working but marlon fixed it.

28 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

"Hey Christine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Marlon was great very helpful and great…

Marlon was great very helpful and great service 🫶

26 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was helpful and setup my device…

Ismail was helpful and setup my device and explained everything to me very clearly great service from him.

26 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was very helpful and fixed my…

Ismail was very helpful and fixed my phone with ease. Would definitely recommend

26 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Linda,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe is an absolute star so helpful

Chloe is an absolute star so helpful, informative and friendly, outstanding service

25 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marlon in Kidderminster store has been…

Marlon in Kidderminster store has been extremely helpful and patient. He is knowledgeable and explains what he is doing.

25 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Philip,

Thanks for the lovely review and fantastic support for Marlon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail excellent service had a issue…

Ismail excellent service had a issue with my phone sorted it out

24 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with Zee he cleared all my phone…

Happy with Zee he cleared all my phone issues

22 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was extremely helpful

Ismail was extremely helpful

21 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Roderick,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail helped me sort out a issue with…

Ismail helped me sort out a issue with my device great service.

21 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Dean,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service today with ismail

21 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Cynthia,
Thanks for the lovely review and the fantastic support you’ve shown for ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All good chloe sorted the problem out…

All good chloe sorted the problem out with phone what a great experience in the shop i have had ... would strongly recommend popping in if you have any problems

10 September 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

This is fantastic to hear! We really appreciate the feedback and are so glad Chloe could provide such a great experience in the shop.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

A really thoughtful personal service…

A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also went to lengths to find me the best deal financially. I have been a Vodafone customer for many years and due to this kind of service, I shall remain a customer for the foreseeable further.

1 August 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Helen ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee- fantastic customer service today

Zee- fantastic customer service today, very helpful with different options available. Highly recommended, thank you

1 August 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Elaine,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service at Vodafone

Fantastic service at Vodafone, and a big shout out to Zee who sorted all of our problems, Fantastic team at kidderminster store.

1 August 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee helped me fix the sound on my phone

Zee helped me fix the sound on my phone

30 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant from Zee thumbs up

30 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Ms Wilde,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My Sim data was not working

My Sim data was not working, I don't know what Marlon did but he got it working, very happy now, thanks.

28 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Sarah,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail helped me get into my Vodafone…

Ismail helped me get into my Vodafone app

25 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail helped me get me a new device…

Ismail helped me get me a new device brilliant service from him

25 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Gary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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