Vodafone UK - Kettering Reviews 

547
TrustScore 5 out of 5

5.0

19/21 Gold Street, NN16 8JA Kettering, GB


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Rated 5 out of 5 stars

Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more

Company replied

Rated 5 out of 5 stars

Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out. Recommend drew tremendously.

Company replied

Rated 5 out of 5 stars

I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x

Company replied

Rated 5 out of 5 stars

Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kettering

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19/21 Gold Street, NN16 8JA, Kettering, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

547 reviews

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5.0

All reviews

(547)

40,058 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Drew was amazing

Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out.

Recommend drew tremendously.

3 August 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Great customer service as ever

Great customer service as ever. Drew is an amazing sales assistant. Told Drew what I needed. Drew listened. Great deal, value for money. Got the phone my son needed. Will be back

3 August 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service skills in…

Great customer service skills in communication and understanding. Very efficient service was provided and would definitely reccomend 5/5

3 August 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Alex,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Drew

Great customer service from Drew. Very helpful in renewing contract smoothly

3 August 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

3 August 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi Sadar, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was very polite and helpful

Drew was very polite and helpful. Saved us some money by changing provider. Will come again.

2 August 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Lesley,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I see drew every couple of years

I see drew every couple of years, he always does me a great deal always polite and super helpful

1 August 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Nick,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew have been amazing always goes out…

Drew have been amazing always goes out of his way to get the best deal for what I need

27 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Aleisha,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Drew

Great service by Drew. So helpful and an easy process to update contract. Thank you.

27 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was amazing

Drew was amazing, helped me through my WiFi problems.

24 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Unnu,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Great Service. Friendly and helpful staff.

24 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Dom,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rupali and Ed were really helpful…

Rupali and Ed were really helpful sorting out my contract and with the other information needed. Lovely Staff!

23 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi Munya, thank you so much for your wonderful review and the amazing support you’ve shown for Rupali and Ed, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Rupali was Very helpful

23 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Bob,

Thanks for the lovely review and fantastic support for Rupali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Hey , one Social Media Team

Rated 5 out of 5 stars

Thanks for everything today drew you…

Thanks for everything today drew you was brilliant

22 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Lorrain,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Drew has always been very friendly…

Drew has always been very friendly polite and easy to communicate with, can’t thank you enough thank you 😀

22 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service I ever had and…

Best customer service I ever had and thank you by Drew

21 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Viktor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Heya

I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x

21 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Danny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was super helpful in getting the…

Drew was super helpful in getting the best vale deals for all three of our phones. Excellent patient and friendly service. We will be back

20 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Stuart,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew is extremely kind and helpful!

Drew is extremely kind and helpful!

20 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Joe,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

We wouldn't go anywhere else

Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started secondary school to holding their own contracts off our family plan when they leave home. Customer service is brilliant because he authentically listens to what we need. He is very much appreciated.

20 July 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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