My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
9d Castle Street, LE10 1DA Hinckley, GB
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My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
Came into store with my phone running slower than usual for the last month or so. Met with store manager Ricardo and he managed to get my bill reduced and upgraded me to a newer phone too! What a bril... See more
Company replied
My phone contract came to an end. Came into store and was greeted by the store manager ricardo. He has been fantastic from start to finish reduced my bill by £20 or more I couldn't be happier. Many th... See more
Company replied
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
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9d Castle Street, LE10 1DA, Hinckley, United Kingdom
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Very satisfying and Ray highly recommended 👍

Reply from Vodafone UK - Hinckley

Reply from Vodafone UK - Hinckley
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes. Thank you so much ricardo you were amazing!

Reply from Vodafone UK - Hinckley
Came into store with my phone running slower than usual for the last month or so. Met with store manager Ricardo and he managed to get my bill reduced and upgraded me to a newer phone too! What a brilliant man thank you for all of your help!

Reply from Vodafone UK - Hinckley
My phone contract came to an end. Came into store and was greeted by the store manager ricardo. He has been fantastic from start to finish reduced my bill by £20 or more I couldn't be happier. Many thanks ricardo !

Reply from Vodafone UK - Hinckley
Had a massive issue with my current phone. Came in to store and was served by ricardo who was amazing and managed to get me a great discount on all my lines. Thank you so much will be back for the next upgrade !

Reply from Vodafone UK - Hinckley
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Thank you for your help fantastic service !

Reply from Vodafone UK - Hinckley
Needed a new phone as my old one packed up. Went into the shop and spoke with Ricardo who was amazing. Sorted out my broadband and new phone altogether and dropped my bill by a lot! Fantastic service

Reply from Vodafone UK - Hinckley
Had lots of trouble with my previous supplier so managed to get a new deal with Vodafone. Came into store to get my data moved to my new device. Met the store manager Ricardo who was brilliant from start to finish ! Thank you

Reply from Vodafone UK - Hinckley
Very helpful and did everything we wanted so much better than doing it online .

Reply from Vodafone UK - Hinckley
My phone has been giving me issues with popups and adverts. Caused my phone to stop working, came into store for some help and was served by Ricardo. He was brilliant, managed to get me back up and running. Lovely gentleman will be back for more help soon.

Reply from Vodafone UK - Hinckley
My phone was playing up because it’s too old to keep up. Went into store and was served by ricardo who was brilliant. Helped me upgrade my phone and sort my data transfer out. Top man thank you

Reply from Vodafone UK - Hinckley
Brilliant customer service by jay and rai im store would definitely recommend

Reply from Vodafone UK - Hinckley
Needed a new WiFi lead, the store gave me a recycled lead for nothing! Great consumer services!

Reply from Vodafone UK - Hinckley
Raihan was amazing. Went through my whole account and managed to find me good deals and gave good recommendations. Thank you.

Reply from Vodafone UK - Hinckley
My data stopped working came in to get some help, raihan served me managed to get my data fixed and added euro roaming to my plan for my holiday ! Ricardo and ray were great thanks chaps

Reply from Vodafone UK - Hinckley
My phone was playing up whilst hiking up a mountain. Came in to get it sorted and was served by Ricardo. Managed to get myself a fancy new phone with a great camera. Will defo be taking more pics of my hikes now! Thanks Ricardo you were brilliant!

Reply from Vodafone UK - Hinckley
Raihan was amazing an sorted my new phone out without any hassle Thank you.

Reply from Vodafone UK - Hinckley
Richardo was very helpful and polite. excellent service.

Reply from Vodafone UK - Hinckley
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