Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden. Prasad Thewarappe... See more
Company replied
220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden. Prasad Thewarappe... See more
Company replied
Visited hemel store today . Hayden dealt with my queries and I must say that he is a very competent and friendly person and I'm very happy with the service given
Company replied
Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... See more
Company replied
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
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220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
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Hayden was very very helpful with our phone issue.

Reply from Vodafone UK - Hemel Hempstead
Visited hemel store today . Hayden dealt with my queries and I must say that he is a very competent and friendly person and I'm very happy with the service given

Reply from Vodafone UK - Hemel Hempstead
Hayden understood my problems and designed a solution immediately which we put into effect instore

Reply from Vodafone UK - Hemel Hempstead
Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden.
Prasad Thewarapperuma

Reply from Vodafone UK - Hemel Hempstead

Reply from Vodafone UK - Hemel Hempstead
Had the priviledge of meeting Hyden. Sorted my issue quickly and professionally despite distractions.

Reply from Vodafone UK - Hemel Hempstead
Hayden was very helpful and very patient with us. Lovely experience.

Reply from Vodafone UK - Hemel Hempstead
My adviser Hayden was most helpful,polite and informative!Top marks!!

Reply from Vodafone UK - Hemel Hempstead
Hayden was extremely agreeable and helpful. We will be back if we have any more requirements. Thank you!

Reply from Vodafone UK - Hemel Hempstead
Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but will worked hard to sort this for me. Thank you

Reply from Vodafone UK - Hemel Hempstead
Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.

Reply from Vodafone UK - Hemel Hempstead
Alex was great! Smashing the service and got me out stress free

Reply from Vodafone UK - Hemel Hempstead
Excellent service from Hayden.
Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery

Reply from Vodafone UK - Hemel Hempstead
Very polite and very helpful got everything done that I wanted

Reply from Vodafone UK - Hemel Hempstead
Alina was very helpful - as always. Many thanks. See you again in a couple of years

Reply from Vodafone UK - Hemel Hempstead
Hayden was very helpful and very nice person.

Reply from Vodafone UK - Hemel Hempstead
Hayden was very helpful in store with upgrading my number, he was very understanding and explained everything clearly

Reply from Vodafone UK - Hemel Hempstead
Alexander at the Hemel store was friendly, knowledgeable,helpful and endlessly helpful. We have been Three customers for many years and now have another reason to remain with Three/Vodafone
Frank O ' Keeffe

Reply from Vodafone UK - Hemel Hempstead
Alex is really nice guy, very straight forward. Got my phone sorted and new tablet.

Reply from Vodafone UK - Hemel Hempstead
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you William!

Reply from Vodafone UK - Hemel Hempstead
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