Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... See more
Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
Company replied
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hastings
Written by the company
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
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I was greeted by Kate and she answered…
I was greeted by Kate and she answered all my questions and sorted me out with a good deal. Wayne also helped out in this process.
Then they both had to leave as it was near the end of the day and I got helped by Emily - she processed my order the rest of the way. She was extremely efficient and friendly and answered all my questions and took care of everything. She has a very nice helpful attitude as did Kate and Wayne.

Reply from Vodafone UK - Hastings
Very helpful and friendly staff
Very helpful and friendly staff, would highly recommend
Thomas helped me sort out my phone!

Reply from Vodafone UK - Hastings
Superb
Excellent customer service from Emily, even with system issues she went the extra mile trying to find ways around it, as well as herself being very welcoming and helpful!

Reply from Vodafone UK - Hastings
Katie and Thomas
Katie and Thomas were great , very helpful , would highly recommend using Vodafone Hastings

Reply from Vodafone UK - Hastings
Came in regarding bills
Came in regarding bills, wayne in the Hastings store was very helpful explained everything and then looked at saving money on the accounts.

Reply from Vodafone UK - Hastings
Very helpful
Very helpful, explained everything clearly and saved us some money

Reply from Vodafone UK - Hastings
Courtious and patent
Courtious and patent, very helpful with gwlpping me and giving some good advise. Very pleased with wayne.

Reply from Vodafone UK - Hastings
Thomas was excellent in helping me…
Thomas was excellent in helping me transfer my phone over to my new phone
Very friendly and profesional

Reply from Vodafone UK - Hastings
Fran’s visit to Vodaphone’s Hastings
Wayne was extremely helpful and gave me all the answers I needed. He and his colleague were excellent in sorting out the wrinkles and I got the phone I wanted.
I Would not hesitate to recommend your company.
Many thanks.

Reply from Vodafone UK - Hastings
Emily the assistant in Hastings was exceptional …
Emily, the assistant in Hastings, was very helpful and extremely professional. She has the proclivity to make one feel at ease and full of joy

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Wayne was very helpful and patient when…
Wayne was very helpful and patient when I brought in my elderly Dad for a change of contract and a new phone. He took the time to explain and go through the different options. He also dealt with a delicate situation with subtly. He also transferred the contacts over for my Dad. He was very helpful and kind. Thank you Wayne

Reply from Vodafone UK - Hastings
Tom was excellent
Tom was excellent, friendly, and could sort what your online technical department couldn’t, after 2 weeks with signal he has saved me

Reply from Vodafone UK - Hastings
Very good
Very good. After a shaky start following the loss of my 30 day data sim card I returned and was seen by Thomas who was extremely helpful and sorted an new sim immediately to tide me over until my new home Vodafone connection is installed

Reply from Vodafone UK - Hastings
I required advice on my present network…
I required advice on my present network and was looking at your broadband package, the staff (Wayne) was very helpful advising me what was available to me.
Found it very helpful.

Reply from Vodafone UK - Hastings
Emily was really nice she helped loads…
Emily was really nice she helped loads with getting my up grade explaining everything to in detail

Reply from Vodafone UK - Hastings
Katie was brilliant
Katie was brilliant and managed to save us money on contracts, fantastic customer service.

Reply from Vodafone UK - Hastings
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