We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... See more
Company replied
Location
Switch location5 Southgate, HX1 1DL Halifax, GB
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See what reviewers are saying
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... See more
Company replied
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... See more
Company replied
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Halifax
Written by the company
Contact info
5 Southgate, HX1 1DL, Halifax, United Kingdom
4.9
Excellent
210 reviews
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Brilliant customer service
We were in a bit of a state and didn’t really know what to do to rectify our situation.
We were with Vodafone but the contract we were on was too expensive for the little use had.
We swapped to Vodafone “Pay as you go” to make savings. Unfortunately two new SIM cards arrived in the post with new mobile numbers.
We went into Vodafone shop in Halifax and was served by Sharon who was absolutely brilliant. She sorted out everything including properly setting up our existing numbers to our new pay as you go agreement and canceling our old contacts. We simply would not have been able to sort this out ourselves.
Thank you Sharon. You were brilliant.
16 September 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Philip,
Thanks for the lovely review and fantastic support for, Sharon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service with Taz and Sharon…
Brilliant service with Taz and Sharon they did amazing.
5 September 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Denise,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taz you were amazing
Taz you were amazing, saved us cash, changed our contracts (all 3 of them) and all with a wonderful smile and bubbily personality. Thank you xx
5 September 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I popped into the store because had a…
I popped into the store because had a problem with my new network.
Was assisted by Taz who was brilliant and so helpful.
The n fact she was so helpful that I decided to bite the bullet and buy a much needed laptop simply on her recommendation
Brilliant service
Thank you Taz
29 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Aubrey,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danny could not be more helpful and…
Danny could not be more helpful and experienced, a pleasure to work with.
29 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Jeremy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Taz at Halifax
Great service from Taz at Halifax. Very professional and friendly.
28 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Richard,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taz at Halifax branch was fab
Taz at Halifax branch was fab. Helpful and good humoured.
28 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Julie
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service- Taz
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is excellent, especially this lovely lady called TAZ. She looked after me and honestly couldn't recommend anybody else better. Thanks for having the shop open so i can talk to a real person!
25 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hi Ted, thank you so much for your wonderful review and the amazing support you’ve shown for Taz, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Taz is amazing
Taz was amazing, excellent customer service and got me the perfect contract. What an amazing laugh
22 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Tayeba,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
As always polite and ready to help…
As always polite and ready to help ,shout out to sharon and Danny ,talking me through different options for my new phone and for helping my dad with an issue with his current phone .
8 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and improved monthly bills
Great service and improved monthly bills
8 August 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Luke,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danny was amazing!!!
Danny was amazing. Very friendly and helpful. The store is a great experience. Thank you.
30 July 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hi Stephen, thank you so much for your wonderful review and the amazing support you’ve shown for Danny, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
It was lovely chatting with Lisa today
It was lovely chatting with Lisa today
Very friendly very easy to speak too
Helped me with exactly what i was looking for
A great experience all round
Nina x
28 July 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Nina,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the Vodafone store in an…
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the whole issue out so quickly and efficiently, and my phone is running perfectly again. More than just fixing the tech problem, Danny provided incredible customer service. He really went out of his way to make me feel special and valued. If you ever need help, definitely ask for Danny. Absolute lifesaver!
25 July 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Iqra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super helpful Taz
The lady that served us Taz was super friendly, helpful, and really good fun, she was super patient with us and accommodated all of our needs. Great all round service from this lady, thank you.
11 July 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Oliver,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic friendly service
Fantastic friendly service. Gave me the best value for money deal.
10 July 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Sadie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, was seen and helped by Lisa who sorted our issues with SIM card out and managed to get us a great deal on an upgrade. Really pleasant and chatty.
29 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Jennifer,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Visited today to upgrade my phone and spoke with Sharon, the manager, and she was very friendly and helpful. Would highly recommend.
16 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tasmia
Tasmia, what a star
Sorted out my contract.
Polite, pleasant and professional
10 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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