Vodafone UK - Hackney Reviews 

120
•
TrustScore 5 out of 5

4.8

397-399 Mare Street, E8 1HY LONDON, GB

•

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Rated 5 out of 5 stars

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... See more

Company replied

Rated 5 out of 5 stars

Mo was very helpful, he helped me to transfer the data from my samsung to my new iPhone. Vodafone Hackney has very good customer service.

Company replied

Rated 5 out of 5 stars

I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... See more

Company replied

Rated 5 out of 5 stars

I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... See more

Company replied


Company details


Contact info

  • 397-399 Mare Street, E8 1HY, LONDON, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

120 reviews

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4.8

All reviews

(120)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abz gave Me a really good price and…

Abz gave Me a really good price and good service!

9 December 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I just visited Vodafone Hackney shop…

Visited Vodafone Hackney shop and get wonderful guys helped to fix the disconnected phone for days, now have unlimited good price package. Thanks for your hospitality. Cheers!

8 December 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Tewodros,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great communication and patience and…

Great communication and patience and loads of Knowledge! Ihab was brilliant

21 November 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Izzy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good

My problem was solve

15 November 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

ihab put me on great guy gna slam him…

ihab put me on great guy gna slam him in mega drafts tho

14 November 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Umesh really helped me out with my…

Umesh really helped me out with my query and we got through getting me a plan with ease, I appreciate how kind he was throughout the process

8 November 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi. We're happy to hear that you had a positive experience and appreciate you sharing your fantastic feedback with us. We're so glad we could help you get a plan with ease. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing , very quick and amazing staff , really do recommend and will be back for another phone

7 November 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service from Muhammad…

Amazing customer service from Muhammad and Abs so helpful and made my process so easy .

5 November 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good and fantastic help on…

Really good and fantastic help on getting me a new sim card

3 November 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi. We're so glad to hear that you received such fantastic support while getting your new SIM card! We appreciate you sharing this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff is very helpful and good…

The staff is very helpful and good thank you

28 October 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi. We're so happy to hear that you received such great support from our staff! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

28 October 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful Experience Working w/ Nikki

I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new plan. Nikki was very patient and explained everything very clearly. It is much appreciated.

2 October 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

New business

Retail team set my new business with ease

27 September 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Ricky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Have been having issues with my…

Have been having issues with my previous network, came to Vodafone and got it sorted with them. Thank you.

6 September 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was lovely thank you to…

My experience was lovely thank you to Abs and Nikki that take they time to explain everything to me, very helpful customer service highly recommend

1 September 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone geat service forever

21 August 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Mehedi ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azmol was just out of this world

Azmol was just out of this world! The best service! 5/5 on everything.

12 August 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Mburu,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohamed he s very helpfull person

Mohamed he s very helpfull person , thanks for everythink

27 July 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey,

Thanks for the lovely review and fantastic support for Mohamed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and polite

Mohammed was very helpful and found me the best deal for the renewal of my contract. Thanks Mohammed!

17 July 2025
Unprompted review
Vodafone UK - Hackney logo

Reply from Vodafone UK - Hackney

Hey Gabrielle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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