Jordan was very helpful, informative and provided excellent customer service. He is fantastic at his job and a credit to Vodafone for having him as part of the team
Company replied
Location
Switch locationUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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See what reviewers are saying
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... See more
Company replied
Came in to store today to get a transfer done from my old phone to new one, even with the old phone throwing issues chloe got it done thank you
Company replied
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Grimsby
Written by the company
Contact info
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, United Kingdom
4.9
Excellent
355 reviews
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Jordan was very helpful
Jordan was very helpful, informative and provided excellent customer service. He is fantastic at his job and a credit to Vodafone for having him as part of the team
27 August 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey June,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe set me up with a new sim today…
Chloe set me up with a new sim today and was very informative and helpful thank you
25 August 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Brian,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store today to get a…
Came in to store today to get a transfer done from my old phone to new one, even with the old phone throwing issues chloe got it done thank you
21 August 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Tom,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was on holiday in Grimsby and was…
I was on holiday in Grimsby and was wanting to upgrade my phone to the Flip8. I went into store and zpoke to Amy and she ordered it for me. Or came quixk and waa happy
18 August 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Amy
Went into Vodafone in Grimsby today as my phone had water damage and I couldn’t use it.
Amy spent a long time finding ways to get into the phone so we could back up all of my photos and apps while it still worked enough then sorted the best deal on a new phone.
We used her to transfer everything across and have come away really pleased.
We can’t thank Amy enough. Cheerful, helpful and polite. Great to deal with her.
For Vodafone, initially I couldn’t get a phone as I had a credit lock on my Experian app. I took it off straight away but Amy couldn’t do anything as it said on her computer to leave it 72hrs!!! So I went outside on my app and was approved straight away?? Surely the shop staff should have the info that quick if my app does ?
14 August 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Mac,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was incredibly helpful
Amy was incredibly helpful, friendly, and professional. She took the time to understand my needs, explained everything clearly, and made the whole experience easy and stress-free. Excellent customer service—thank you, Amy!
14 August 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Smith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was amazing
Amy was great. She was really helpful and was super patient with me
14 August 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Sophie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Special thank you to Chloe who helped…
Special thank you to Chloe who helped and listened and had patience of a saint.
25 July 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe got me a good upgrade on a new…
Chloe got me a good upgrade on a new phone and helped me out with the transfer thanks chloe
26 July 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Trevor,
Thanks for the lovely review and fantastic support for Chloe..
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got a good deal for my iPhone 17 and…
I got a good deal for my iPhone 17 and an iPad and Amy helped me set them all up for me. Very happy with my service in store. She’s an asset to the team
17 July 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey George,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy and Dave helped to save my…
Amy and Dave helped to save my information and move it to my new phone.
Very happy for their help
16 July 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Lesley,
Thanks for the lovely review and fantastic support for Amy and Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke with chloe at the gy branch
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, very happy with the whole process.
23 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I got my phone with chloe a few days…
I got my phone with chloe a few days ago and it came in store to collect nkce and quick, i then went into store and chloe transferred all my information over for me. Great service!
26 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Kate,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came into store to ask for help with…
I came into store to ask for help with setting up my new phone and Amy did a great job in transferring everything over for me. I left the new and old phone with her and she moved it all over for me. Happy with the service!
18 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Marilyn,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I needed a new phone and Amy got me a…
I needed a new phone and Amy got me a good price for my new phone. Nice to speak to and got me what i wanted
11 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Samuel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store for a new phone and…
Came in to store for a new phone and ended up leaving with a great deal. Amy who served us was friendly efficient and understood our needs. A very helpful employee, happy to come back and see her next time
8 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Ann, thank you so much for your wonderful review and the amazing support you’ve shown for Amy, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Chloe served me today and answered all…
Chloe served me today and answered all my questions with care and total professional knowledge. She even got me a better price for one of my mobile phones that were out of contract.
Grimsby Vodaphone store is the go-to place for that personal touch. Ask for Chloe or Dave.
5 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Chloe was welcoming and extremely Helpful.
Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of information and data was done smoothly and checked to make sure everything was working ok. Howard Greenwood.
1 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Howard,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe got me a good deal on my upgrade
31 May 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Maxine,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came in to store to get a new deal…
I came in to store to get a new deal for my phone from PAYG to contract.
I got a good deal from Amy and she sorted everything out for me
23 May 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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