I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... See more
Company replied
29 New Road, DA11 0AB Gravesend, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... See more
Company replied
tomas and sherry from the vodafone gravesend store were nice and helpful on giving me a good price for my internet at home and phone
Company replied
Tomas from the Vodafone Gravesend store was very helpful on giving the cheapest price on my numbers and transferring the information from my old phone to the new one.
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
Written by the company
29 New Road, DA11 0AB, Gravesend, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been in the Gravesend shop to take out new contract and Silviana found us the best deal! Very pleased eith the service!

Reply from Vodafone UK - Gravesend
The ladies were so helpful and pleasant
Made parting with money an enjoyable experience
Gravesend branch

Reply from Vodafone UK - Gravesend
The girls in the Gravesend shop are absolutely amazing! I would recommend them to everyone! Quick and easy process, and cheap aswell

Reply from Vodafone UK - Gravesend
Really great customer service, very helpful and friendly staff

Reply from Vodafone UK - Gravesend
Excellent customer service and support. So nice dealing with people face to face

Reply from Vodafone UK - Gravesend
Tomas goncalves from the Vodafone store in gravesend gave me the best customer service and he was very friendly, knowledgeable and helpful and the gravesend store is the best Vodafone store I have been too 10/10 service.

Reply from Vodafone UK - Gravesend
Great service, really informative and help me with everything I needed.

Reply from Vodafone UK - Gravesend
She was very helpful, guided through the whole process explained plainly. Very patient and has knowledge of the packages and products. Great service

Reply from Vodafone UK - Gravesend
Very helpful and knowledge staff

Reply from Vodafone UK - Gravesend
Silviana in Gravesend Branch has been really helpful today and found the best option for me
Would definitely recommend her to everyone!

Reply from Vodafone UK - Gravesend
This is a funny situation as I keep coming back. Its because the service is very good and very friendly. Like the banter that we have.

Reply from Vodafone UK - Gravesend

Reply from Vodafone UK - Gravesend

Reply from Vodafone UK - Gravesend
Georgiana has been very helpful on my visit at the gravesend store. She has offered me great advice and provided me with options and the best price possible. I would definitely recommend her to go to if you are in need of advice.

Reply from Vodafone UK - Gravesend
Visited the Gravesend branch and spoke with Silviana, very helpful and professional, answered all questioned asked and was friendly and approachable.

Reply from Vodafone UK - Gravesend
People in store today were very nice and helpful with my bill enquiry
Would deffinetelly reccomend to everyone to go and see them instead of waiting hours on the phone to Customer Service
Also got a nice deal from them that I will consider as soon as my current ends

Reply from Vodafone UK - Gravesend
Helpfull and a good knowledge of products. I couldn't have got better help. Perfect ty.

Reply from Vodafone UK - Gravesend

Reply from Vodafone UK - Gravesend
New phone for me , really quick and really helpful adviser,thanks for everything Georgiana! Would recommend Gravesend store all stuff was really helpful!!

Reply from Vodafone UK - Gravesend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.