Vodafone UK - Gravesend Reviews 

212
TrustScore 5 out of 5

4.9

29 New Road, DA11 0AB Gravesend, GB


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Rated 5 out of 5 stars

I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... See more

Company replied

Rated 5 out of 5 stars

tomas and sherry from the vodafone gravesend store were nice and helpful on giving me a good price for my internet at home and phone

Company replied

Rated 5 out of 5 stars

Tomas from the Vodafone Gravesend store was very helpful on giving the cheapest price on my numbers and transferring the information from my old phone to the new one.

Company replied

Rated 4 out of 5 stars

Tomas was very helpful and gave clear information given regarding my new tariff today

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Gravesend

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 29 New Road, DA11 0AB, Gravesend, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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1-star

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4.9

All reviews

(212)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Been in the Gravesend shop to take out…

Been in the Gravesend shop to take out new contract and Silviana found us the best deal! Very pleased eith the service!

21 June 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hey Kith,

Thanks for letting us know what an amazing job Silviana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The ladies were so helpful and pleasant

The ladies were so helpful and pleasant
Made parting with money an enjoyable experience
Gravesend branch

23 June 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hey Joanna,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The girls in the Gravesend shop are…

The girls in the Gravesend shop are absolutely amazing! I would recommend them to everyone! Quick and easy process, and cheap aswell

23 June 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hey Natasha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really great customer service

Really great customer service, very helpful and friendly staff

26 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Gianluca,

It's lovely to hear you've had this great customer service when visiting our store.

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent customer service and support

Excellent customer service and support. So nice dealing with people face to face

26 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Tomas goncalves from the Vodafone…

Tomas goncalves from the Vodafone store in gravesend gave me the best customer service and he was very friendly, knowledgeable and helpful and the gravesend store is the best Vodafone store I have been too 10/10 service.

18 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, really informative and help me with everything I needed.

6 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hey Kyle,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She was very helpful

She was very helpful, guided through the whole process explained plainly. Very patient and has knowledge of the packages and products. Great service

14 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi, thank you for your review. It's always good to read such complimentary feedback.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Silviana in Gravesend Branch has been…

Silviana in Gravesend Branch has been really helpful today and found the best option for me
Would definitely recommend her to everyone!

13 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hey Jordan,

Thank you for your review. I’ll be sure to pass on the feedback for Silviana from the Gravesed store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This is a funny situation as I keep…

This is a funny situation as I keep coming back. Its because the service is very good and very friendly. Like the banter that we have.

12 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Geoffrey,

Thank you for your review. It's always lovely to read positive feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

The food was amaizing and the waitress was really nice

10 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Thanks for your fab feedback.
All the best,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Amaizing service

More than 11 characters

10 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi, thanks for your fab feedback.
All the best,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Georgiana has been very helpful on my…

Georgiana has been very helpful on my visit at the gravesend store. She has offered me great advice and provided me with options and the best price possible. I would definitely recommend her to go to if you are in need of advice.

10 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hey Petra, thanks for your awesome feedback for georgiana. We'll be sure to feed this back to the store for you.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the Gravesend branch and spoke…

Visited the Gravesend branch and spoke with Silviana, very helpful and professional, answered all questioned asked and was friendly and approachable.

10 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Katie, Thanks for your great feedback for Silviana. We'll be sure to pass this onto the Gravesend store team for you.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Bill

People in store today were very nice and helpful with my bill enquiry

Would deffinetelly reccomend to everyone to go and see them instead of waiting hours on the phone to Customer Service

Also got a nice deal from them that I will consider as soon as my current ends

7 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Eduard,

Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gravesend store

Highly Recommend!

5 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Cristi,

Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpfull and a good knowledge of…

Helpfull and a good knowledge of products. I couldn't have got better help. Perfect ty.

5 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Graham. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service friendly staff

5 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Dan. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone for me

New phone for me , really quick and really helpful adviser,thanks for everything Georgiana! Would recommend Gravesend store all stuff was really helpful!!

5 April 2023
Unprompted review
Vodafone UK - Gravesend logo

Reply from Vodafone UK - Gravesend

Hi Alison.

Thank you for your review. It's always lovely to read such nice feedback for our store agents; I've passed this along to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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