Natalie was very nice - super helpful & informative helped me through the full process on choosing my new mobile phone & I am so happy with the service I received. She was bubbly and friendly too so... See more
Location
Switch locationUnit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow the Fort
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Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
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Came into store today yo resolve a…
Came into store today yo resolve a broadband issue. Unfortunately, Vodafone were unable to fix the problem but have nothing but praise for Leo (and Mikey) in store, who were really helpful.

Reply from Vodafone UK - Glasgow the Fort
Ashley helped with upgrading my phone…
Ashley helped with upgrading my phone and even transferred everything to my new phone! 10/10

Reply from Vodafone UK - Glasgow the Fort
It was easy and fast dealing with a new…
It was easy and fast dealing with a new number
Thanks to Mikey

Reply from Vodafone UK - Glasgow the Fort
Leo was absolutely fantastic
Leo was absolutely fantastic. Very knowledgeable and polite

Reply from Vodafone UK - Glasgow the Fort
Leo was a fantastic help
Leo was a fantastic help, explained everything clearly answering all questions we had. Would absolutely recommend to anyone. Leo sorted our broadband, phone and tv package. He was very knowledgeable.

Reply from Vodafone UK - Glasgow the Fort
Sticking with Vodafone
Spoke with Deborah today who sorted out a good deal for me and was very clear and helpful. Deborah also helped with a problem I had with my phone and explained things very clearly. Been with Vodafone for a number Of years and Deborah signed me up for a couple more with no problems.

Reply from Vodafone UK - Glasgow the Fort
10 out of 5 stars
Came in with a shattered drvice and Natalie sorted everything, phone recovery skills 10/10, blown away with the service, would highly recommend 👌

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Visited Vodafone at the Fort to upgrade…
Visited Vodafone at the Fort to upgrade 4 phones & received 1st class service from Ashley. Very professional & knowledgeable & made the process very easy.

Reply from Vodafone UK - Glasgow the Fort
Great experience
Kered was a great advisor. He answered all our questions and was very knowledgeable. We have come away with a new phone and plan that covers all our needs. We will be back again when we need an upgrade.

Reply from Vodafone UK - Glasgow the Fort
Mikey got me a great deal on 2 phones…
Mikey got me a great deal on 2 phones great service thanks

Reply from Vodafone UK - Glasgow the Fort
Gabriella was extremely knowledgeable…
Gabriella was extremely knowledgeable and helpful. She has a lovely personality

Reply from Vodafone UK - Glasgow the Fort
Ashley was so helpful when picking my…
Ashley was so helpful when picking my new phone. He explained everything clearly, took the time go over options and I’ve left with my new phone happy! Thanks Ashley!

Reply from Vodafone UK - Glasgow the Fort
Mikey was absolutely brilliant
Mikey was absolutely brilliant, I confused the life outta him at one point, but he got me exactly what I was looking for and at a lower cost.

Reply from Vodafone UK - Glasgow the Fort
Mikey was very helpful and was very…
Mikey was very helpful and was very clear on discussing my new contract

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Leo was excellent help in the store…
Leo was excellent help in the store helped me save on my bill and upgrade my sim

Reply from Vodafone UK - Glasgow the Fort
Natalie and Ashley Glasgow Fort
Natalie and Ashley Glasgow Fort, Vodafone shop what lovely sales assistants they are. Spoke me through all the deals suitable for my daughter. Very attentive and welcoming. Thank you so much. I highly recommend them both if you need a new phone or sim.

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
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