Had problems with virus on my phone,went into Vodafone east Grinstead where matrhew helped me get it sorted and all working fine.thanks Vodafone
Company replied
14 London Road, RH19 1AE East Grinstead, GB
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Had problems with virus on my phone,went into Vodafone east Grinstead where matrhew helped me get it sorted and all working fine.thanks Vodafone
Company replied
I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... See more
Company replied
I am just visiting the uk and was looking for an esim for a few days. The two gentlemen at this location were extremely helpful even though they couldn’t offer me any of their services. They allowed m... See more
Company replied
I've found my visit to East Grinstead Vodafone store today an found andy an dan extremely helpful in every aspect I inquired about, very quick an easy I sincerely hope you guys can forward my appreci... See more
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14 London Road, RH19 1AE, East Grinstead, United Kingdom
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Both guys in here were super helpful and eager to help. I had a new phone and WiFi contract sorted within an hour which was amazing.
I had spent nearly 4 hours yesterday online trying to do the same thing. No comparison. Popping into the shop was so much easier.

Reply from Vodafone UK - East Grinstead
Great service Dan
Honest and helpful will go back to him every time

Reply from Vodafone UK - East Grinstead
Was seen very quickly with all questions answered clearly and quickly Andy was helpful and polite

Reply from Vodafone UK - East Grinstead
I've found my visit to East Grinstead Vodafone store today an found andy an dan extremely helpful in every aspect I inquired about, very quick an easy I sincerely hope you guys can forward my appreciation to both. Many thanks Ralph Edwards

Reply from Vodafone UK - East Grinstead
After a stressful time moving house, trouble with broadband and previous phone network provider because of a broken mask, we were relieved to be given simple and knowledgeable service from Dan who was very kind and helpful.

Reply from Vodafone UK - East Grinstead
Thank you so much Dan, Graham and Ollie for an amazing service today, so good to talk to real lovely people! Best service ever! Vera

Reply from Vodafone UK - East Grinstead
Duffy was very helpful and informative. Can’t beat a personal experience.

Reply from Vodafone UK - East Grinstead
Dan at East Grinstead was knowledgeable, helpful and personable. He found me just the right product

Reply from Vodafone UK - East Grinstead
Fab experience. I've walked away with a new phone after receiving excellent advice and my husband walked away with a large saving on his current Vodafone contract. Very good service. Very knowledgeable staff.

Reply from Vodafone UK - East Grinstead
The very pleasant and helpful man called Dan. He was clear in his info and explained anything I didn't understand.

Reply from Vodafone UK - East Grinstead
Yasin was absolutely great today helped me pick out the right sim only deal and provided me with some great customer service. Also, Graham and Azaan was also, very helpful and polite staff members. Highly recommend coming to this Vodafone store!

Reply from Vodafone UK - East Grinstead

Reply from Vodafone UK - East Grinstead
Customer service was on point they were very helpful and professional. They always give an exemplary service I would highly recommend

Reply from Vodafone UK - East Grinstead

Reply from Vodafone UK - East Grinstead
Yasin was really helpful and professional throughout my visit. He was really patient and walked me through the all the available options and I’m really happy with outcome! Thank you!

Reply from Vodafone UK - East Grinstead
The staff were really helpful in helping me find the best contact possible for me, brilliant customer service

Reply from Vodafone UK - East Grinstead
Great help upgrading 3 phones always prefer to come in the shop than do ir over the phone or internet. Friendly helpful staff

Reply from Vodafone UK - East Grinstead
Azaan was extremely helpful and even saved me money.

Reply from Vodafone UK - East Grinstead
Yasin was very knowledgeable and helpful and I made a saving on my monthly bills and got a new phone !

Reply from Vodafone UK - East Grinstead
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