Ranj was amazing and so polite and helped me so much more than I've ever been helped before and made me feel comfortable with everything and explained it so well.
Company replied
21/23 The Pecinct, CV1 1DD Coventry, GB
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Ranj was amazing and so polite and helped me so much more than I've ever been helped before and made me feel comfortable with everything and explained it so well.
Company replied
Visited yesterday and was assisted by Ariane, who was incredibly knowledgable about all products and extremely helpful. Thank you Ariane it was a pleasure to deal with you.
Company replied
We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more
Company replied
We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more
Company replied
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21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom
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Ranj was amazing and so polite and helped me so much more than I've ever been helped before and made me feel comfortable with everything and explained it so well.

Reply from Vodafone UK - Coventry
Visited yesterday and was assisted by Ariane, who was incredibly knowledgable about all products and extremely helpful. Thank you Ariane it was a pleasure to deal with you.

Reply from Vodafone UK - Coventry
We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us through the main customer service and the transaction was made easy for us.

Reply from Vodafone UK - Coventry
I have contract, want to know how much time i have, suki tell me information

Reply from Vodafone UK - Coventry
Miss Sonia is a very good customer service,
She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face
Very good girl.

Reply from Vodafone UK - Coventry
Very nice person always deals with ans keep us on Vodafone

Reply from Vodafone UK - Coventry
Very good customer and happy with the service i had today

Reply from Vodafone UK - Coventry
Very happy with service and we see the person ever time

Reply from Vodafone UK - Coventry
Good customer service
I switched from EE to Vodafone and Sonia helped me very well.

Reply from Vodafone UK - Coventry
We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I understood the offers and costs for phone and then data costs. He explained the trade in process really well. Husband moved from 02 to Vodafone a few years ago and wish I had too as well! Much cheaper and better service!! Thank you Manoj 😊

Reply from Vodafone UK - Coventry
Eesa provided me great service on my new upgrade and saved me money great work!

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
This is the second time Manoj has helped me always 10/10 service

Reply from Vodafone UK - Coventry
Manoj was very good at assisting me today thank you. In Coventry

Reply from Vodafone UK - Coventry
Good service by Manoj at Vodafone Coventry.

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
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