The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
4 Kingsgate Street, BT52 1LB Coleraine, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was so helpful sorting out a new mobile contract for my elderly father and also advised my parents on renewing their broadband and home phone. Fantastic service and so friendly.
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
Written by the company
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lisa helped us today and was absolutely fantastic! Thank you very much

Reply from Vodafone UK - Coleraine
Fantastic customer service as always. Scott & Johnny are fantastic at their job. Nothing is a problem

Reply from Vodafone UK - Coleraine
Great experience as jonathan really helped clean up my phone from alot of spam apps

Reply from Vodafone UK - Coleraine
Excellent service, Katie was exceptional at explaining my deals for new phone and broadband..

Reply from Vodafone UK - Coleraine
Jonathan really helped clean up from phone from virus apps absolutely works perfectly

Reply from Vodafone UK - Coleraine
Informative , advised me.and told me of all the options and which would suits my needs

Reply from Vodafone UK - Coleraine
Very good service from Jonathan couldn’t ask for

Reply from Vodafone UK - Coleraine
We had a really good experience, staff were very helpful

Reply from Vodafone UK - Coleraine
Katie was so helpful sorting out a new mobile contract for my elderly father and also advised my parents on renewing their broadband and home phone. Fantastic service and so friendly.

Reply from Vodafone UK - Coleraine
The staff in Vodafone have been incredibly hospitable and very easy to talk to. Thank you for all your help!

Reply from Vodafone UK - Coleraine
The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store.
They cover all my options with patience and understanding as I am not as confident with technology as some would be.
I have been with Vodafone for 22 years because of the customer service I receive and the quality of both the network and broadband. They always treat me with respect and I feel like a valued customer.
I am so grateful this branch is convenient for me to go to and will continue to use Vodafone for many years to come.

Reply from Vodafone UK - Coleraine
Katie was amazing... she was very efficient & new exactly what she was doing.
Highly recommend coming to Katie for all your phone issues.
Jenny

Reply from Vodafone UK - Coleraine
Excellent customer service, the sgent explained everything and went out of his way to transfer all apps etc.

Reply from Vodafone UK - Coleraine
Scott in Coleraine was very helpful in loading an app, logged me into Microsoft and chatted about the phone. Really friendly and helpful. I'll be back!

Reply from Vodafone UK - Coleraine
Great service and peace of mind as I believed I was being scammed, the team in the Vodafone store helped me massivly

Reply from Vodafone UK - Coleraine
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and what commitments I was making. Thanks a ton Scott and team!!!

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Katie was an amazing, she gave me great deals on 3 new phones. She was quick, efficient, and lovely to talk to.

Reply from Vodafone UK - Coleraine
Katie was a star ⭐ she was patient and knowledgeable. She got us sorted with deals and discount on 3 new phones and contracts and upgraded broadband 🙌🙌

Reply from Vodafone UK - Coleraine
Great service from Katie! Very helpful and got two phones upgraded with no problems. Great advice about plans too!

Reply from Vodafone UK - Coleraine
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.