Vodafone UK - Buxton Reviews 

132
TrustScore 5 out of 5

4.8

Unit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB


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Rated 5 out of 5 stars

The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more

Company replied

Rated 5 out of 5 stars

After having difficulty with Vodafone online, we decided to visit the Buxton branch where an assistant named Georgina was extremely helpful with our problem. Many thanks Georgina.

Company replied

Rated 5 out of 5 stars

My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... See more

Company replied

Rated 4 out of 5 stars

Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... See more

Company replied


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  • Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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4.8

All reviews

(132)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

After having difficulty with Vodafone…

After having difficulty with Vodafone online, we decided to visit the Buxton branch where an assistant named Georgina was extremely helpful with our problem. Many thanks Georgina.

27 August 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Mike,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Georgina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and chat from Georgina…

Great service and chat from Georgina with lots of money saved

23 August 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Alexander,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service at buxton vodafone

The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the correct plans etc. Wouldn't hesitate to recommend. Nisha is our go to at vodafone. We wouldn't go anywhere else. Also happy with coverage on mobiles and very happy with our broadband.

17 August 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Cheryl,

Thanks for the lovely review and fantastic support for Amos, Majorie and Nisha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Welcoming, knowledgeable and patient staff.

My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in particular, could not have been more helpful and patient. The exact opposite of their online staff and chat bots. Thank you.
P.S. For clarification. This is a review of the Buxton branch of Vodaphone ONLY. They were brilliant. The online/phone service provided by Vodaphone is, in my experience, lamentable.

6 August 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

"Hey Martin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Nisha was polite and professional and…

Nisha was polite and professional and had me set up with my new contract in record time 5 star service ! Would definitely recommend Vodafone Buxton !

6 August 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Thomas,

Thanks for the lovely review and fantastic support for Nisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I needed a lot of time and support to…

I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was allocated lots of time. All three members of staff on shift were lovely and friendly.

1 August 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Laura,

Thanks for the lovely review and fantastic support for Amos.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff in Vodafone Buxton are always…

The staff in Vodafone Buxton are always very helpful. Today they spent a lot of time and effort helping to set up a new phone when mine had been lost. It wasn't straightforward as I needed to keep the same number and also to transfer data from an older phone. They were extremely patient,kind and helpful and really can't thank them enough.

18 July 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Lynne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was extremely helpful with…

Luke was extremely helpful with clearing viruses off my phone

18 July 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

"Hey Derek,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 4 out of 5 stars

Georgina in the Chesterfield Vodafone…

Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help you to find out what you are looking for.
Jonathan Crossley-Holland

9 July 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Heather was very professional

Heather was very professional, competent, friendly and had a sense of humour. Everything she said would happen did and on time. Thank you.

2 July 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My service with Marjory today at…

My service with Marjory today at Vodafone shop was excellent she was very helpful. I'm pleased with my new phone & new plan.

22 June 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Gail,

Thanks for the lovely review and fantastic support for Marjory.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really easy experience

Really easy experience, not pushy at all just informative and understanding of my wants and needs. Would recommend

21 June 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Georgina ,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had great customer service at Buxton…

Had great customer service at Buxton yesterday. Georgina helped me with upgrading my phone and made sure I understood and was happy with new contract. Thank you Georgina.

15 June 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Mrs Hallam,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Georgina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional customer care from…

Professional customer care from Georgina. Attended to all my queries and solved them within a short time and asked me if there was anything else I wanted.

15 June 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Justin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best advice and information

The advice and information given was helpful in making my decision in the choice of phone for me. Amos listened to my requirements and advised the best phone for me.

27 May 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Pat,

Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Amos was brilliant. Listened and then loomed at all the contracts I have with Vodafone. He explained options and I came away paying less for more. Thank you.

22 May 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself before helping my wife with a new phone set up and data transfer. All Amos's promised actions happened on time and worked first time. A mention should also be made for Marjory who assisted in an equally helpful manner. We could not be happier with the service we received from Vodafone in Buxton.

17 May 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very comfortable experience

The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he sorted my new Sim contract, downloaded all my data from my other phone. He didn't make me feel conscience of my lack of knowledge, and showed me how to use some further Apps and settings. If I have any further questions I know I can ask. Amos made me feel comfortable.

19 May 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amos was great.

Amos was great.
Many thanks for your time and attention to my contracts.

18 April 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey David,

Thanks for the lovely review and fantastic support for Amos.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by heather and amos…

Good service by heather and amos problem sorted always good care given

18 April 2026
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Beryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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