Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... See more
Company replied
Location
Switch locationUnit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself b... See more
Company replied
Heather was very professional, competent, friendly and had a sense of humour. Everything she said would happen did and on time. Thank you.
Company replied
Went to Vodafone store in Buxton. Met Isaac who talked us throgh upgrading to Samsung 24 ultra. Very friendly and informative discussion and all our questions answered. Will almost certainly follow... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Buxton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, United Kingdom
4.8
Excellent
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Georgina in the Chesterfield Vodafone…
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help you to find out what you are looking for.
Jonathan Crossley-Holland
9 July 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Heather was very professional
Heather was very professional, competent, friendly and had a sense of humour. Everything she said would happen did and on time. Thank you.
2 July 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My service with Marjory today at…
My service with Marjory today at Vodafone shop was excellent she was very helpful. I'm pleased with my new phone & new plan.
22 June 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Gail,
Thanks for the lovely review and fantastic support for Marjory.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really easy experience
Really easy experience, not pushy at all just informative and understanding of my wants and needs. Would recommend
21 June 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Georgina ,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had great customer service at Buxton…
Had great customer service at Buxton yesterday. Georgina helped me with upgrading my phone and made sure I understood and was happy with new contract. Thank you Georgina.
15 June 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Mrs Hallam,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Georgina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional customer care from…
Professional customer care from Georgina. Attended to all my queries and solved them within a short time and asked me if there was anything else I wanted.
15 June 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Justin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Best advice and information
The advice and information given was helpful in making my decision in the choice of phone for me. Amos listened to my requirements and advised the best phone for me.
27 May 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Pat,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Amos was brilliant. Listened and then loomed at all the contracts I have with Vodafone. He explained options and I came away paying less for more. Thank you.
22 May 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Service
Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself before helping my wife with a new phone set up and data transfer. All Amos's promised actions happened on time and worked first time. A mention should also be made for Marjory who assisted in an equally helpful manner. We could not be happier with the service we received from Vodafone in Buxton.
17 May 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A very comfortable experience
The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he sorted my new Sim contract, downloaded all my data from my other phone. He didn't make me feel conscience of my lack of knowledge, and showed me how to use some further Apps and settings. If I have any further questions I know I can ask. Amos made me feel comfortable.
19 May 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amos was great.
Amos was great.
Many thanks for your time and attention to my contracts.
18 April 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey David,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service by heather and amos…
Good service by heather and amos problem sorted always good care given
18 April 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Beryl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Personal service delivers top quality
Two years ago we chose Vodafone because they have a shop in Buxton and we had invaluable face-to-face personal service. Today we renewed our contract in-store with Amos and the experience confirmed why the personal approach is unbeatable. This was Rolls Royce service. Amos was friendly, cheerful, professional and efficient, He took pains to ensure it was an enjoyable and reassuring experience, answering the most basic of our questions with patience, clarity and expertise. He talked through exactly what we needed and took the necessary care and time to find the best choices for us. I rate the Buxton Vodafone shop and Amos and his colleagues very highly indeed. Outstanding all round.
12 April 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Peter,
Thanks for the lovely review and fantastic support for Amos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marjory and Amos are an incredible…
Marjory and Amos are an incredible asset to Vodafone.They are both extraordinarily helpful and patient with an old man who is totaly useless with this modern technology. Thank you both. regards Jonathan.
3 April 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Lawson,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very happy with the service I…
I was very happy with the service I received in store
26 March 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Patient and helpful staff
The staff were so patient and helpful. They spent a lot of time talking through the options with us, constantly looking for the best offers available.
28 March 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was due for an upgrade on my phone…
I was due for an upgrade on my phone and we were passing the shop in Buxton whilst away for the weekend. Amos was really helpful and let me see all the products available. He then worked really hard to get me the best deal possible on my next phone and contract. Im really pleased we called in. The shop was open and clean and Amos was really kind, patient and helpful. I cant thank him enough and I'm really happy with how things have turned out. I can even collect my new phone from a local shop
21 March 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amos was very knowledgeable
Amos was very knowledgeable, helpful and patient
21 March 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Matthew,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was excellent Heather at…
My experience was excellent Heather at your Buxton store was pleasant very efficient made everything clear and found me a great deal could not of asked for more
Each time I visit the store your service is splendid
6 March 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Roy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a great team at Buxton Vodafone
What a great team at Buxton Vodafone
Extremely supportive in my urgent enquiry… Nisha knew exactly what the problem was and solved my issue within minutes - what a great team! Amos also had a nice smile! Thanks very much indeed. Well done Vodafone👍🏼
3 March 2026
Unprompted review
Reply from Vodafone UK - Buxton
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.