Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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namira served me today and was helpful and explained all options which helped me decide on my plan.

Reply from Vodafone UK - Bromsgrove
Namira served me today and helped me and my partner with our phones and watch
Kind and helpful and gave good advice gone home with a good deal of WiFi

Reply from Vodafone UK - Bromsgrove
Cian was fantastic today helping me out with a new phone and helping me with a very tough situation.
Much appreciated

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Anis was great, really helpful and friendly. Thanks very much.

Reply from Vodafone UK - Bromsgrove
Seems over complicated as always, but Billy was very helpful is advising us on the best option.

Reply from Vodafone UK - Bromsgrove
Namira served me today she was very helpful and friendly and good service

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was most helpful, kind and patient. You are lucky to have her at Vodaphone.Look after her.

Reply from Vodafone UK - Bromsgrove
Namira served me today very helpful and saved me money.

Reply from Vodafone UK - Bromsgrove
It was very professional. And all of the details were supplied and easy to understand, additional useful information was also supplied about broadband as well

Reply from Vodafone UK - Bromsgrove
Cian was very professional & knowledgeable & able to meet all my needs

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and explained everything to us. Gave us a great deal.

Reply from Vodafone UK - Bromsgrove
Great customer service, excellent at breaking things down and explaining, Namira especially was amazing to talk to and made the experience enjoyable for me and my family.

Reply from Vodafone UK - Bromsgrove
The staff in Bromsgrove were next to none. They are by far the best ever I have seen and met. Moved all my contracts over and will be moving over more in the future. Big thanks to the store manager couldn’t tell he was new.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
We visited the Bromsgrove branch and i have to say Cian and Namira were lovely.
So down to earth and extremely helpful.
Thank you so much :)

Reply from Vodafone UK - Bromsgrove
Cian helped upgrading my phone very helpful service

Reply from Vodafone UK - Bromsgrove
Namira served me she was really helpful and explained all the options to me. She support me with by phone and broadband.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
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