Big thanks to Tom and Sam for being so patient and so helpful when it came to helping me with my struggle of upgrading my phone. Couldn't of asked for better customer service from either, both took th... See more
Company replied
Location
Switch location56-60 Broadmead, BS1 3ED Bristol, GB
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Arrived at the vodafone shop at broadmead bristol to upgrade my phone.unsure what phone i want so spoke with the sales rep Daniel who is very knowledgable and explained the range of phones. I then sat... See more
Company replied
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bristol Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
4.9
Excellent
347 reviews
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Big thanks to Tom and Sam for being so…
Big thanks to Tom and Sam for being so patient and so helpful when it came to helping me with my struggle of upgrading my phone. Couldn't of asked for better customer service from either, both took their time to properly explain everything I asked/ was unsure of which I really appreciated. How they stay so calm In such a high traffic store I have no idea but cant fault the guys! :)
26 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service from both Ben and Tom. Very pleased and easy process.
22 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey,
It's fantastic to hear that Ben and Tom were able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Vodafone colleague was really…
The Vodafone colleague was really helpful and got me the best deal
18 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Natasha, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Arrived at the vodafone shop at…
Arrived at the vodafone shop at broadmead bristol to upgrade my phone.unsure what phone i want so spoke with the sales rep Daniel who is very knowledgable and explained the range of phones. I then sat down with sale assistant Ben from Vodafone, who was very helpful, knowledgeable and cared about what i wanted from my phone. He then completed the transaction and transfered everything from my old phone to my new galaxy Z fold 8. Ben was very respectful and professional
17 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayo was amazing as always I had brought…
Ayo was amazing as always I had brought many customers before and we received the best services
9 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Bushra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will was super helpful
Will was super helpful, patient and saved me so much stress. Even recovered my contacts from .A dying phone
5 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Carolyn,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ayo what good man top job
Ayo what good man top job. Excellent customer service
4 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Billy,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hey Tizo,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Ayo for your help in…
Thank you Ayo for your help in purchasing an iPad A16
2 September 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hey Sophie,
Thanks for the lovely review and fantastic support for Ayodele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was incredibly helpful
Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.
31 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Mr Sanders,
Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had Sam as our adviser he helped…
We had Sam as our adviser he helped with 2 upgrades and got us the best deal possible. He was so
Helpful and attentive honestly great help. Lovely guy
31 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
"Hey Molly
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Thanks for helping me today
Thanks for helping me today. And i hope see you soon. Xx
28 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Toth,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elisa was fabulous
Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
20 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Kelly,
Thanks for the lovely review and fantastic support for Elisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was very helpful and professional
Sam was helpful, clear ,efficient and precise.
20 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo he help with the data plan and he…
Ayo he help with the data plan and he speak polite and professional and recommend for vodafone
18 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Ayo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Brilliant service very helpful and…
Brilliant service very helpful and friendly
12 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
"Hey Lisanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Reply from Vodafone UK - Bristol Experience
Hey Mouhamed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
AYO was very helpful and made our…
AYO was very helpful and made our experience very easy and everything was explained clearly. We are really pleased to join Vodafone.
6 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Gulshan,
Thanks for the lovely review and fantastic support for Ayo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayo is absolutely wonderful man
Ayo is absolutely wonderful man! -He is friendly and give us good deals.
1 August 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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