I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone AirZ What a great guy with lots of patience and knowledge includ... See more
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... See more
Company replied
Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
This is an amazing experience Everyone was very kind and nice and respectful, they all helped us while also being friendly and helpful
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brent Cross
Written by the company
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
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Seyon is a legend
Seyon is a legend, best customer service I've ever had in Vodafone!

Reply from Vodafone UK - Brent Cross
Chris really sorted me out today and my…
Chris really sorted me out today and my wife, real great service today in Brent Cross Cudos to Chris

Reply from Vodafone UK - Brent Cross
Chris was brilliant today
Chris was brilliant today, he really sorted myself and my husband out, have been to many stores and have not had the experience we have had today , would recommended Chris highly in the Brent Cross store

Reply from Vodafone UK - Brent Cross
Christopher was amazing
Christopher was amazing. Very professional and polite. Vodafone should be very proud to have a member like him. He was very helpful with us and other clients.

Reply from Vodafone UK - Brent Cross
Seyon was veryvhelpful and very…
Seyon was veryvhelpful and very knowledgable

Reply from Vodafone UK - Brent Cross
Sim Only
I wanted to get a iPhone 15 Pro Max but my loan wasn’t accepted. but I still wanted a Sim Only Plan, and your colleague Dinath was very helpful and offered me 3 month’s free. Happy with service.

Reply from Vodafone UK - Brent Cross
The staff were just so helpful…
The staff were just so helpful especially Amal. They were very courteous and explained everything to me. I still never won Glastonbury tickets though 😀

Reply from Vodafone UK - Brent Cross
Seyon
Seyon, he was an amazing guy and very helpful and generally a amazing guy!10”plus for customer service!

Reply from Vodafone UK - Brent Cross
Bamir is amazing help and amazing…
Bamir is amazing help and amazing manager

Reply from Vodafone UK - Brent Cross
Smashing service by Syed mr manager top…
Smashing service by Syed mr manager top class

Reply from Vodafone UK - Brent Cross
I saw sham in the brent cross store for…
I saw sham in the brent cross store for a data transfer, he was kind and sorted my phone out very quickly. Highly recommend going to see all the staff on brent cross I have never had a bad experience

Reply from Vodafone UK - Brent Cross
Seyon gave me excellent service and…
Seyon gave me excellent service and advice.Happy with service Gaetano

Reply from Vodafone UK - Brent Cross
The brilliant Dinath
Dinath was so helpful and spent lots of time with me helping me to cancel out of date contracts and choose a new phone - saving me over £50/month

Reply from Vodafone UK - Brent Cross
Dinath super helpful and helped me get…
Dinath super helpful and helped me get exactly what I needed

Reply from Vodafone UK - Brent Cross

Reply from Vodafone UK - Brent Cross
Helped by Seyon today
Helped by Seyon today. He was really knowledgeable and not pushy at all. Helped me find the perfect deal in my budget. I highly recommend..

Reply from Vodafone UK - Brent Cross
Thumbs Up Service!!!!!
Thank you Vodafone for a great experience today. Seyon is so friendly, helpful and humorous. You have great representation in him. All the staff are lovely. Keep it up💯

Reply from Vodafone UK - Brent Cross
Great service
I went to brent cross vodafone, was served by a professional team member ravi. Great service

Reply from Vodafone UK - Brent Cross
Excellent
Excellent! Had Anna before. Very knowledgeable and very patient, particularly in a sector that remains complicated!

Reply from Vodafone UK - Brent Cross
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